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Totem Platinum Hotel

3.0 star property

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Photo gallery for Totem Platinum Hotel

Property entrance
Front of property - evening/night
Classic Twin Room | In-room safe, desk, blackout drapes, free WiFi
Dining
Business Double Room | View from room

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Room service
  • Parking included

Explore the area

Map
No.12 Fourth Section, South Renmin, Road, Wuhou District, Chengdu, 610042
  • Sichuan University
    ‪3 min drive‬
  • Chengdu IFS
    ‪5 min drive‬
  • Taikoo Li Shopping Center
    ‪5 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Twin Room

Business Twin Room | In-room safe, desk, blackout drapes, free WiFi

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room

Business Double Room | View from room

Business Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, free WiFi

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room

Signature Double Room | In-room safe, desk, blackout drapes, free WiFi

Signature Double Room

  • Sleeps 2
  • 1 Queen Bed

About this property

Totem Platinum Hotel

3-star hotel in Wuhou
A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Totem Platinum Hotel offers 187 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Chengdu hotel also offers dry cleaning/laundry services and room service (during limited hours). Complimentary self parking is available on site.

Totem Platinum Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Totem Platinum Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 68 for adults and CNY 35 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 35 for children
  • Rollaway bed fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Totem Platinum Hotel Chengdu
Totem Platinum Chengdu
Totem Platinum
Totem Platinum Hotel Hotel
Totem Platinum Hotel Chengdu
Totem Platinum Hotel Hotel Chengdu

Totem Platinum Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

chung foong

Disliked: Staff & service, property conditions & facilities

Not recommend for foreigner

The receptionist is unprofessional, they are only perform check-in and check-out routine. If u have any further request, they will ask u to dial "8888" from phone. Even if u wish to ask for a taxi after check out, they will inform the guest go to road side to get a taxi by yourself. Overall not a friendly and helpful service for the price u paid. Worst hotel ever, please consider deeply before make a booking.
Stayed 1 night in Apr 2019

10/10 Excellent

Kevin, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was worth every dollar. The room was nicely appointed and was very clean. It was very comfortable. Breakfast was excellent. Many selections and very tasty. Staff was very helpful with my other travel arrangement. I recall this hotel having 3.5 stars in the website. I rate it a 4 stars.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zコストパフォーマンスが良いです
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
空港までは車で20分程度で便利。 部屋は窓がしっかり閉まらず、車道の音がうるさいし、寒い。 部屋内はトイレのアンモニア臭、下水の臭いが気になる。 証明のスイッチが分かり辛い。 机周りにコンセントの数が少なく、充電するのには不便。 朝食のレストランは英語表記なく、英語も通じず、コーヒーはぬるいものしか用意が無かった。 受付担当は気持ちの良い対応だっただけに残念。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J.P.

困ったときのスタッフの対応がとても良かったです。大変助かりました。
Stayed 1 night in Sep 2018