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Waldorf Astoria Chengdu

5.0 star property

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Photo gallery for Waldorf Astoria Chengdu

Terrace/patio
Rooftop terrace
Restaurant
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • New Century Global Center
    ‪2 min drive‬
  • Chengdu IFS
    ‪9 min drive‬
  • Taikoo Li Shopping Center
    ‪9 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪11 min drive‬

Room options

View all photos for Waldorf Astoria Twin Tower View Suite

Waldorf Astoria Twin Tower View Suite | Living area | LED TV, pay movies

Waldorf Astoria Twin Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Panoramic View Room

King Premier Panoramic View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

King Premier Panoramic View Room

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Tianfu View Room

King Deluxe Tianfu View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

King Deluxe Tianfu View Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Tower View Room with King Bed

Twin Tower View Room with King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Twin Tower View Room with King Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Skyline City View Room

King Skyline City View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

King Skyline City View Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Skyline City View Room

2 Queen Skyline City View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

2 Queen Skyline City View Room

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Tower View Room with 2 Queen Beds

Twin Tower View Room with 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Twin Tower View Room with 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Skyline Lake View Room

Premium bedding, down comforters, pillowtop beds, free minibar items

King Skyline Lake View Room

  • 603 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

Premium bedding, down comforters, pillowtop beds, free minibar items

King Accessible Room

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Ambassador Suite

King One Bedroom Ambassador Suite | Living area | LED TV, pay movies

King One Bedroom Ambassador Suite

  • 1722 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for King Two Bedroom Royal Suite

King Two Bedroom Royal Suite | Living area | LED TV, pay movies

King Two Bedroom Royal Suite

  • 2314 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds

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Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

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  • Pool
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  • Parking included
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4.8 out of 5, Exceptional, (333)
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The price is $179 total
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About this property

Waldorf Astoria Chengdu

5-star Chengdu hotel, connected to a rail/subway station in Gaoxin
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Waldorf Astoria Chengdu features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 20452 square feet (1900 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Waldorf Astoria Chengdu has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Waldorf Astoria Chengdu has 3 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (20,452 square feet of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 52 buildings
  • 52 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 296.7 for adults and CNY 148.35 for children
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 57 reviews
Rating 8 - Good. 11 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

DHILLON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyu

Stayed 4 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean room
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not up to the standard of this kind of hotel.

The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the hotels you should stay

It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great service

Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Chi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhengjie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

奢华酒店

整体感觉很不错，设施服务等各方面都很好
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

ning

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
51樓餐廳享用了2次晚餐，第一次食物及服務非常好，當時的男經理非常細心安排沒有果仁的麵包，隔一天第二次真的不行，最基本麵包都是焦燶的，服務及當天的女經理非常怠慢，49樓餐廳更加不行，任由她人隨意拍照走來走去，影響人客用餐。這真的須要改善。
Stayed 4 nights in Jan 2024

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 服務員很親切 是華爾道夫 !
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 裝潢很華麗 服務員很親切:)
Stayed 1 night in Aug 2021