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Executive Twin Room, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, Business Lounge Access, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from September 10 2024 to September 14 2024 (dates subject to change).

Property Features

DoubleTree Resort by Hilton Hainan Chengmai features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

DoubleTree Resort by Hilton Hainan Chengmai is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Waterslide
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Free water park access
  • 24-hour front desk
  • Free grocery shopping service
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2015
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Sauna
  • WiFi (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 285
  • 24-hour fitness facilities
  • Number of floors - 12
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

DoubleTree Resort by Hilton Hainan Chengmai offers 285 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Chengmai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Alarm clock
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Room service (24 hours)
  • Desk
  • High-speed internet access
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • WiFi (surcharge)
  • Wired internet access (surcharge)
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • MP3 docking station
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Window screens
  • Restaurant dining guide

Parking

Free self parking

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: WiFi (surcharge)

Food & Drink

Buffet breakfasts are available for a surcharge.

Shore - This restaurant specializes in barbecue.

Ye Zi - This restaurant specializes in Chinese cuisine. Open daily.

Yu - This restaurant specializes in Chinese cuisine. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Ecotours nearby
  • Basketball nearby
  • Golfing on site
  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 16.6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 per person
  • Fee for in-room wireless internet: CNY 50 per day (rates may vary)
  • Fee for in-room wired internet: CNY 50 per day (rates may vary)
  • Fee for wireless internet in public areas: CNY 50 per night (rates may vary)
  • Airport shuttle fee: CNY 100 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 310.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 310.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 10:00 AM to 9:30 PM.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • DoubleTree Resort Hilton Hotel Haikou Chengmai
  • DoubleTree Hilton Haikou Chengmai
  • DoubleTree Hilton Haikou
  • DoubleTree Hilton Hainan Chengmai
  • DoubleTree Resort by Hilton Hainan Chengmai Hotel
  • DoubleTree Resort by Hilton Hainan Chengmai Chengmai
  • DoubleTree Resort by Hilton Hainan Chengmai Hotel Chengmai

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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