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Hotel Abu Palace - Chennai

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Abu Palace - Chennai

Front of property
Bar (on property)
Living room | LED TV, fireplace
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Laundry
  • Parking included
  • Free WiFi
  • Room service
  • Air conditioning

Explore the area

Map
926, Poonamallee High Road, Near Nehru Park Metro Station - Kilpauk, Chennai, Tamil Nadu, 600084
  • Government Museum
    3 min drive
  • Babal Da Dabha
    1 min walk
  • Nehru Park Station
    3 min walk
  • Chennai (MAA-Chennai Intl.)
    48 min drive

Room options

View all photos for Superior Room

View from room

Superior Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this property

Hotel Abu Palace - Chennai

3.5-star Chennai hotel, connected to a rail/subway station in Central Chennai
This smoke-free hotel features a restaurant, a conference center, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and 24-hour room service are onsite. Housekeeping is available once per stay.
Hotel Abu Palace - Chennai offers 92 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Chennai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.
The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 1210 square feet (112 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite self parking and valet parking are complimentary.

Hotel Abu Palace - Chennai is a smoke-free property.

926 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 926

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,210 square feet of space)
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 12:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Abu Palace
Abu Palace Chennai
Abu Palace Hotel
Abu Palace Hotel Chennai
Abu Sarovar Portico Chennai Kilpauk Hotel
Abu Sarovar Portico Kilpauk Hotel
Abu Sarovar Portico Chennai Kilpauk
Abu Sarovar Portico Kilpauk

Hotel Abu Palace - Chennai Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 4 out of 20 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Shanmugavel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Prem

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

CHANDRA SEKARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the money
Stayed 1 night in Dec 2019

8/10 Good

Md Ruhul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Sivalingam

Disliked: Cleanliness, staff & service, room comfort
Very Bad
Very very bad called morning nobody answers the call even after many many times. Reception Operator Room service all never answer the call at all. No coffee making requested 3 times nobody bothered. Will never stay again
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Rohan

Liked: Staff & service, room comfort
Good place to stay for business trips
Decent hotel for one or two night stay. Staff is excellent.
Stayed 2 nights in Dec 2017

8/10 Good

Shaleen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good business hotel
The stay was comfortable with nice beds and pillows. However, the room was stinking of smoke when I checked in which for me was acceptable as I smoke but would not be good for most. Area is very convenient with proximity to most business districts .
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2017

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Value for Money
Stay was very comfortable. Location of the hotel, Room, Restaurant & Room service was quite good. Except they don't have Bar service due to new SC bars on highway regulation. I will definitely stay here again. Keep up the good work. Thanks
Stayed 1 night in Jun 2017

4/10 Poor

GP, California

Disliked: Cleanliness, property conditions & facilities
A nice hotel that isn't run well
Rooms are spacious but not maintained well in that hygiene isn't paid attention to. Bathrooms smell, the floor and ceiling aren't kept clean. Taps are rusty and stained. Same can be said of the room water heating coffee/tea pot in the rooms. In room dining menu isn't kept updated and soiled so much that it is off-putting. That said, the jnside of the building is actually nice and with some attention from the management and staff, it can be converted into a rather good hotel!!

2/10 Terrible

arun, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad
i stayed 3 nights in the hotel for business as i have to leave early in the morning for 3 days in a row for work and to the airport. By 4am there was no hot water had to shower in cold water which was not comfortable to do so. The first night when checked in asked for wifi password said it will be given shortly went to room called 3 times every 30 minutes until past midnight but the same reply will be given shortly and i went to sleep. Room i stayed had a door connected to the next room but the staff didnt have the keys to lock the door so i had to keep my case as a trip to warn me if some one open my side from the other door didnt feel safe. informed to the staff who said the manager has the key and will be locked the next day. but it was not locked next day when i returned from work (i left my personal belongings in the room for which anyone can have access to so no safety) when i returned and complained to the duty manager he said the keys cant be found but he will not let the next room to any guests and said the room is marked as maintenance on the computer so no one other than him can give to a guest, i trusted him and the went work next day when i returned that night found the next room was hired to someone and when i enquired was not given any response. so overall very bad service, aircon not working most of my stay, no hot water all the time and no wifi and on top of everything no security.

6/10 Okay

Vishal, Panchkula

Disliked: Staff & service
BAT in the Lobby
Hotel is just ok not really worth 4 Star for sure Front office is okay but Lots of insects could be seen And when I reached late could see BAT in lobby area Which was quite scary and Food quality really was not York mark Ordered Grill sandwich which was not only tasteless but some how not worth eating only And in breakfast No Toaster so you eat bread without Baking it and fruits served were not Fresh too But yes FO was efficient And when asked if I could check out till late Lady Adjusted for 2 Hours .

4/10 Poor

Dimp, Bangalore

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed of checkin
The checkin to start with. The manager said he didn't have room reservation received from expedia and that he doesnt have any room available but there were plenty available.

8/10 Good

rajesh, vizag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good exeirience
very good hotel and wud like to come back to stay

10/10 Excellent

sadath Ali, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent...
excellent...

10/10 Excellent

Elankeeran, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
I was a little nervous about the stay prior to the visit but i was pleasantly surprised to see how nice the hotel was. The hotel staff is awesome, great hospitality and hard working team. They were able to meet our needs and helped make our stay as comfortable as possible. The rooms were clean and comfortable. The hotel is a bit out of the way from downtown T Nagar, but the drive was certainly worth it, plus it was nice to be away from the hectic city. The breakfast buffet was good, better than I expected on account of the previous reviews. I will definitely revisit this hotel if I am back in Chennai.

4/10 Poor

Deepa

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
total confusion,.. the way they handle customer...rooms are untidy and they offered a room with cockroach, after complaing gave us a room. before some one book pls think twice

8/10 Good

Eunah, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keep the phone number of the hotel!
The hotel is very nice but few people know where it is so it's so difficult to find the hotel by taxi even though i have the address.