A restaurant, 24-hour room service, and a meeting room are available at this hotel. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mars offers 50 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Chennai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a meeting room and limo/town car service. A roundtrip airport shuttle is complimentary to guests (available on request). This family-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary breakfast is served each morning between 7 AM and 9 AM.
Green Park - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free roundtrip airport shuttle on request
Limo/town car service
Free self parking on site
Food and drink
Free breakfast available daily 7:00 AM to 9:00 AM
A restaurant
Restaurants on site
Green Park
Things to do
Playground
Family friendly
Laundry facilities
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Meeting room
Accessibility
Elevator
More
1 building
2 floors
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free daily newspapers
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Mars
Hotel Mars Chennai
Mars Chennai
Hotel Mars Hotel
Hotel Mars Chennai
Hotel Mars Hotel Chennai
Hotel Mars Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Caring staff and Air-port shuttle are the only +.
However, the property is not OK for so many reasons. No hot water in the bathroom. No dust bin. TV didn't work. AC is switched off while we were in, and I have to ask them to find why TV was off, then they turned it on.
Verified traveler
Stayed 1 night in Dec 2018
2/10 Terrible
Dee
Oct 24, 2018
Disliked: Staff & service
Worst hotel in Hotels.com
Dont ever select this hotel . i have booked it through hotels.com and when i reached there midnight and submitted the booking details. but they are not agreeing the booking and they dont even have any clue about hotels.com. Luckily they have rooms and I have paid out of my pocket and stayed. they dont have manners or courtesy
Very bad experience the toilets are pathetic ... linen are not clean and has marks .... stafff tried to help.... but no use ..... on the whole VERY BAD EXPERIENCE
I book and paid the hotel online but when I reach the hotel they refuse to give me the room saying that money was not deposit to their account and I had to pay double amount since it was late I couldn't search for other hotel. I hope you don't cheat other people in future.
No one came to pick us up. In the dark, in a foreign country is not pleasant. Arrived at hotel and if I didn't have a print out, they didn't believe I had a booking. We had to wait for our room at 12.30am when were exhausted. When we got to our room, another couple was moving in to it so we had to wait for another.
I requested 2 single beds as I went with my son, we got a double surprise surprise. I wanted to inform my husband we arrived safely and the free wifi that only works in the lobby didn't work. My phone died so I requested to use their phone and I was told no international calls. So I spent what little time I had not sleeping on a rock hard bed worried sick I couldn't notify family I was somewhat safe. I had to catch a taxi back to the airport at 6am to use a phone.
The area around the hotel is disgusting and when we opened the door to our room, he vomited due to a smell in the hotel.
Don't go!!!!! You have been warned!!!!
Verified traveler
4/10 Poor
RAJ KUMAR, Bhagalpur
Jun 17, 2016
Disliked: Staff & service, room comfort
A decent stay with some problems.
When we reported to the hostel they actually said me there was no booking with my name instead i booked with hotels.com. they started telling me their hotel prices... which led to confusion..
I have booked the hotel for 5 nights for 3 pax but only 2 checked in. Due to some unfortunate circumstances we left the hotel after 1 night. The hotel refused to return the money paid for remaining 4 days. A very bad experience.
They are cheating with customers. Nobody accepted these type of services. They are showing executive room to customers but that room is disappoint to customers. and wash room ......Oh My God ..........ist too bad, leakage the water from toilet and also from sink, in washroom so many patches of paan masala and other patches. in wash room you required cold water in summer and you will get hot water. after 10.00 pm you have not get proper service of food & water.
Bed Sheets and blankets are so cheaper (like bihar persons)
T.V not working.
Old furniture convert into new look, but they do not know about sound of old furniture.
Curtains and A.C in good conditions, I like both of things.
I shall suggest to expedia that kindly cut mars hotel from your hotel list.
Because they are displaying hotel room in executive class but actually have not.
Which Room in actual good that are saying its deluxe. kindly visit in the hotel and check it and compare the deluxe room with vijay park, emrald, hotel etc
I with my wife stayed in this hotel overnight as we had to catch a flight next day early morning. I must say, it was one SAD experience. Firstly, the receptionist looked shabby and had no clue about my booking. After he confirmed the booking with his manager, to my surprise he asked me to pay advance. For which I had already done the payment. After much argument finally the porter guided us to the room which was moist and and had no good feeling about it. The porter despite poor service, stood there for quite some time asking for a TIP which I had no intentions for. To top it up, the A/c went bad in about 1 hr and we were shifted to a new room only after the technician himself was convinced that the A/c would not work anymore. To sum it up it was a disaster, I could hardly sleep for 3-4 hrs and the whole purpose of getting into this hotel was defeated. Blanket was provided instead of comforter and i had to switcth off the a/c because the blanket was small in size and itchy. And in the morning (as the hotel claims for a free drop off to the airport), we were dropped in a tempo traveller (they had just this vehicle for this purpose) and there were another two families that were to be dropped for which we had to waste 20 mins which would have turned bad if only we had not had spare time.
Dirty noisy room, the only good thing about this place is that it is close to Chennai airport and they run an airport shuttle. Be aware that you have to pay cash in the hotel restaurant.
Environment of the hotel is not good & room & surrounding room was suffocating. Mobile network was not OK in the room. House keeping people found bit lethargic, Yi-Fi is not available in the room. The quality of food was so so. The area surrounding hotel is crowded, dusty & there is a lot of noise pollution. The staff at the reception found co-operative.
i'll pay tips while your service I feel good! I don't want your staff requested tips when do something else.
Verified traveler
6/10 Okay
Roland, Alphen ad R, Netherlands
Oct 23, 2011
Convenient stop-over hotel
Great hotel if what you need is a bed for a night while travelling through. If you are fine with Indian dinginess, I would readily recommend. Room was clean and ariconned, bathroom with hot water and okay toilet. Shuttle to and from Chennai Airport. If you give flight details, they will wait for you at the exit of the arrivals hall. Breakfast had better been taken at a local teahouse :).