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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

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Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

3 outdoor pools, pool umbrellas, sun loungers
Lobby
Front of property - evening/night
Aerial view
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking included
  • Spa

Explore the area

Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Olympia Tech Park
    ‪3 min drive‬
  • Chennai Trade Centre
    ‪5 min drive‬
  • Pondy Bazaar
    ‪6 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

  • 405 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • 793 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, Tower

Club Room, Tower | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, Tower

  • 615 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Non Smoking

  • 975 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Club Room

Club Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room

  • 615 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 1164 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, Smoking, City View

  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

5-star hotel in Guindy
This hotel features 7 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli. Housekeeping is available on request.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
ITC Grand Chola, a Luxury Collection Hotel, Chennai features a full-service spa, 3 outdoor swimming pools, a 24-hour health club, and a sauna. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

ITC Grand Chola, a Luxury Collection Hotel, Chennai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Avartana - Onsite fine-dining restaurant.
Cafe Mercara Express - Onsite fine-dining restaurant. Open daily.
Peshawri - Onsite theme restaurant. Open daily.
Ottimo Cucina Italiana - Onsite fine-dining restaurant. Open daily.
Pan Asian - Onsite fine-dining restaurant. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Ottimo Cucina Italiana
  • Pan Asian
  • Peshawri

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1750 per accommodation, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 688 reviews
Rating 8 - Good. 133 out of 688 reviews
Rating 6 - Okay. 49 out of 688 reviews
Rating 4 - Poor. 27 out of 688 reviews
Rating 2 - Terrible. 25 out of 688 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Sanjay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building
Stayed 1 night in Nov 2024

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is good, doesn’t really look like the pictures though! A little tired now in rooms and the outside especially the pool area. Be good if offered food/drink service when relaxing at the pool. Good choice of restaurants in the hotel. Staff seem a little disjointed in knowing about the facilities the hotel offers. Overall good, but would be great with a few improvements.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sankara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great and pleasant experience here at ITC Grand Chola. I would definitely come back here for their amenities, hospitality and more importantly food options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sailash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The Property was really Good and Amazing as usual, A Day before a Representative messaged me and Checked if i have any request and she was reminding me about breakfast, lounge time etc and was really helpful and made the stay very pleasing, the Customer representative is Kaamini Samraj, i want to send special mention for her.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff . Excellent comfortable stay . Kaamini went out of her way to help my mother to get her medicines from the pharmacy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darshan, Cobham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grand and slightly old property. Lovely people and took great care.
Stayed 1 night in Nov 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 4 nights in Oct 2024

10/10 Excellent

Dipak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, from the doorman to the ladies in the foyer to reception and room service. Grear choices for food. Overall great holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

T C M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Current Location

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abhijeet, Sutton

Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at this hotel twice. Both were relatively long stays (2 weeks, then 3 weeks) and I had a superb experience both times. The staff is extremely helpful and they are happy go out of their way to ensure your comfort. I got sick last time I was here, they sent the on-call doctor in the middle of the night. I refuse to stay anywhere else in Chennai. The ITC Grand Chola has become my home away from home.
Stayed 20 nights in Sep 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As always excy
Stayed 1 night in Oct 2024

10/10 Excellent

George, Toronto

Stayed 1 night in Sep 2024

4/10 Poor

Peninnah

Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelllent food and service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very large
Stayed 1 night in Oct 2024

10/10 Excellent

Atchuthan, Fairfax

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it IS all its cracked up to be! The most beautiful hotel in Chennai, with helpful and friendly staff and incredible food from MANY different ethnicities (not just North Indian and South Indian, but also Italian, Chinese, American, and others). I travel to Chennai multiple times a year for work and this hotel has made my time away from home SO much easier. It took me a week just to explore all the beautiful nooks and crannies of the first few floors, and the serviced apartment was a wonderful place to live, with everything you may need to cook a meal in the full-sized kitchen, plus a washer/dryer, a gorgeous walk-in shower, a comfortable sitting room, plus a deep and relaxing tub. I cant say enough about this place... its an "experience" on its own!
Stayed 13 nights in Aug 2024

10/10 Excellent

Bernard, Decatur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect stay, except that my room door was broken and did not lock. The staff was very reactive and fixed it as soon as reported. Overall, a very commendable place.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down property with poorly trained staff.
Very run down property. Dont book because you will regret. Staff at the recepetion not caring and polite. Suites are run down and old.
Stayed 4 nights in Aug 2024

10/10 Excellent

Venkatarao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute wonder 👌👌
From check in to check out absolutely a wonderful experience. Very beautiful property. Huge palace kind of a place. Room was very clean and simply gorgeous. Amenities are excellent. They thought of EVERYTHING you may need. Bed was very comfy. Room was spacious with so many storage, safe deposit locker, mini fridge, coffee maker etc.Breakfast was unbelievably good with so so so many varieties of items including Chinese, continental etc. And the BEST part was the staff. Each and every member of the team was extremely courteous , friendly and went above and beyond to serve, help and comfort us. Can’t thank them enough. We absolutely loved our stay, enjoyed every moment there. Would definitely recommend chola to everyone. Please don’t think twice , just go ahead and book . You will have a great time I promise.
Stayed 3 nights in Sep 2024