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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

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Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

5 outdoor pools, pool umbrellas, sun loungers
Lobby
View from property
Aerial view
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Guindy Race Course
    ‪15 min walk‬
  • Olympia Tech Park
    ‪3 min drive‬
  • Chennai Trade Centre
    ‪5 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

  • City view
  • 405 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • City view
  • 793 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, Tower

Club Room, Tower | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, Tower

  • City view
  • 615 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • City view
  • 1195 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Club Room

Club Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room

  • City view
  • 615 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • City view
  • 1164 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for House, Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, Smoking, City View

  • City view
  • 405 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

5-star hotel in Guindy
This hotel features 7 restaurants, 5 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli. Housekeeping is available on request.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
ITC Grand Chola, a Luxury Collection Hotel, Chennai features a full-service spa, 5 outdoor swimming pools, a 24-hour health club, and a sauna. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

ITC Grand Chola, a Luxury Collection Hotel, Chennai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Avartana - Onsite fine-dining restaurant.
Cafe Mercara Express - Onsite fine-dining restaurant. Open daily.
Peshawri - Onsite theme restaurant. Open daily.
Ottimo Cucina Italiana - Onsite fine-dining restaurant. Open daily.
Pan Asian - Onsite fine-dining restaurant. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Ottimo Cucina Italiana
  • Pan Asian
  • Peshawri

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 4100 per accommodation, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 4100 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 695 reviews
Rating 8 - Good. 133 out of 695 reviews
Rating 6 - Okay. 50 out of 695 reviews
Rating 4 - Poor. 27 out of 695 reviews
Rating 2 - Terrible. 25 out of 695 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

srividya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

PIRATHEES

Stayed 6 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Amazing to look at / take photos but noisy

Extraordinary building, if not too overwhelming as a hotel. Great spa. Unfortunately it's right under flights taking off from nearby Chennai airport so at the poolside it's constant flight noise and could hear airplanes from inside room all through the night. Really comfortable bed, great linen. Great breakfast, but also noisy in restaurant with very irritating piped music. Also too noisy with music in lounge. Try turning down the noise in hotel you can reduce please, if you can't stop airplanes (but maybe need to update window insulation)! Bathroom fittings a bit old / sharp. Kitchen / living area in apt. very dated and quite scruffed. Very few furnishings / ware.
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhir

Stayed 2 nights in Jan 2025

10/10 Excellent

Mahal, Saratoga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
expansive property w 6 good restaurants
Stayed 9 nights in Jan 2025

10/10 Excellent

Chittibabu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2024

10/10 Excellent

NAGALAKSHMI

Liked: Property conditions & facilities
All are excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Surianarayanan

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel has many excellent restaurants, the staff are very helpful and the rooms are spacious
Stayed 3 nights in Jan 2025

10/10 Excellent

Sugunalan

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive hotel and staff

We spent 12 days at the hotel. The 1 bedroom apartment was impeccable, and very comfortable. The staff are very helpful, efficient and accommodating . Check in and check out was easy. There are several options for dining at the hotel. The dishes at the buffets and a la carte dining are well curated and substantial. The fine dining restaurants are all exceptional. The in-house spa is luxurious, the staff and treatments are professional.The pool and surrounding gardens are beautiful. The hotel takes security very seriously, and we felt safe at all times. We will definitely stay there again.
Stayed 4 nights in Jan 2025

8/10 Good

Sundaram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Swarna

Stayed 2 nights in Dec 2024

10/10 Excellent

Letizia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Neil Armstrong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private and secure place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Karteek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thuy Vi Kha

Stayed 2 nights in Dec 2024

10/10 Excellent

Savio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property with excellent staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rahul

Stayed 1 night in Dec 2024

6/10 Okay

Vinodhkumar, PHOENIX

Liked: Staff & service, amenities, property conditions & facilities
For a hotel of this class I expect impeccable maintenance around mosquitoes. I had to get a room change in the middle of the night due to mosquito menace. The management seemed oblivious. I found mosquitoes even in the lobby. Given the dangers of mosquitoes in India people choose establishments like this to get a safer environment. This was outright disappointing. I would likely avoid this establishment in future visits. This is sullying the ITC Grand Brand. Hope someone would take notice
Stayed 1 night in Dec 2024

4/10 Poor

Sharvan

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not what it claims to be! A luxury 5 star hotel!

We were assigned a room that had a strong musty stale odor; then reassigned. Room was not ready so had to wait for another hour close to 5 pm when check-in was 3:00 pm. Staff was poorly trained; carpet in corridors were stained and in poor condition. Glass lamps on bedside tables had gathered so much dust and office table was sticky. Our room TV did not work till a tech came in and said internet connection was absent. Breakfast for successive days was a nightmare…. It was clear they were inadequately prepared to cope with the number of occupants. When we asked for black coffee, a couple of servers said they did not have it-seriously? Five star luxury hotel? Overhaul the management!! Finally, on our day of checkout, we requested a 1:00 pm checkout ( instead of noon) and that was confirmed…guess what? They deactivated our room key cards at half past noon! Fortunately a cleaning staff in the corridor let us in. The onsite management needs to go for a refresher course on luxury hotel management. Will never stay at this place again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karthika

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

10/10 Excellent

Anantha

Stayed 5 nights in Dec 2024

10/10 Excellent

Vivekananthan, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Subramanian Vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chola Walk, lovely Indian restaurants, friendly staff....sometimes forgetful, dont go breakfast to the 2nd lvl i.e. Rajendra Hall
Stayed 2 nights in Dec 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a lot of chozha art and aesthetic sense. Loved the amazing service, restaurants and swimming pool
Stayed 2 nights in Dec 2024