See all properties

Best Western Mountainbrook Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Mountainbrook Inn

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Free daily full breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $85
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(72 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room with Balcony

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4

Similar properties

Indoor pool
Comfort Inn near Great Smoky Mountain National Park
Maggie Valley
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
Comfort Inn near Great Smoky Mountain National Park

About this property

Best Western Mountainbrook Inn

Hotel with free breakfast
A snack bar/deli, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include air conditioning and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. The hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Early check-in subject to availability
Contactless check-in available

Check-out

Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1005 reviews
Rating 8 - Good. 312 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked from 1/29 to 2/1. Snow was coming to Maggie Valley. So to make it home safe we spent the night and then went home. I called about a refund. They said there was no refund. I will NEVER book another stay with Travelocity or Expedia EVER again. Very disappointed!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Carter

Traveled with family
Disliked: Amenities, property conditions & facilities
We received no room service, cleaning or restocking of towels or sundries the entire stay. Both days they never replenished breakfast breakfast items after the initial start.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stoyan

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. I had to work with them twice, once to extend my stay for another night, and once to change rooms due to needing two beds because of back pains. Both were handled quickly and with friendly service. Both rooms were clean and comfortable. Breakfast was tasty.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very good experience all around. Kind and helpful staff were courteous and very warm. Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Dec 2025

10/10 Excellent

Jerrod, atlanta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Makayla

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Business traveler
Liked: Cleanliness, amenities
Availability on website but not at hotel
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Room was spotless, clean area wherever you walked to. Wish the bathrooms were modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahimul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the gentleman at the front desk was kind and helpful. Asked for a bottom floor room and he was able to accommodate. Room was clean, stocked and quiet. Would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana María

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

ju

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Nice
Stayed 1 night in Dec 2025

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Walter

Stayed 4 nights in Nov 2025

8/10 Good

Ismaray

Stayed 3 nights in Nov 2025