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Best Western Mountainbrook Inn

Property class: 2.5

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Photo gallery for Best Western Mountainbrook Inn

A swimming pool with lounge chairs and a covered seating area, surrounded by trees and a fence.
A hotel with a covered outdoor area, an American flag, and a sign for Best Western Mountainbrook Inn.
A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.
A restaurant with a counter, chairs, and a buffet area.
A reception area with a granite counter, a plant, and a snack shelf.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $85
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪15 min walk‬
  • Place, Wheels Through Time Museum
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a bathroom with a sink, and a desk.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(82 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a television, a chair, and a wardrobe.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Mountainbrook Inn

Maggie Valley hotel close to Maggie Valley Festival Grounds
Along with an outdoor pool, this hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available once per stay.
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Maggie Valley hotel also offers an outdoor pool, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Best Western Mountainbrook Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Null
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean rooms. The staff was great. Good full breakfast, too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, parking was easy, the staff was great (very accomodating) and the breakfast was delicious. My family would definately choose this location again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and felt safe. Was located close to shopping areas and not too far from places to eat.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An older design motel but large rooms and full breakfast.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an excellent location, walking distance to restaurants and activities. The staff was very friendly and attentive. Enjoyed the swimming pool. I would recommend a stay here and we plan on coming back.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
It was ok I stayed here years ago the place is out dated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for 3 nights The room was nice and clean Breakfast and coffee was good Staff was nice and friendly Had great parking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable room!! Clean too! Breakfast was great. This was a great find! Staff is absolutely wonderful! We now have a new go to when staying in Maggie Valley!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good breakfast and staff is super friendly and helpful. Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok, staff was very friendly. Perfect location will definitely stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views with amazing staff. Wonderful selection for breakfast. Comfortable bed. All around great relaxation. Stayed a week
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hot tub does not work but the pool is nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and professional
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, great location, bit pricey but not bad for the area. BEAUTIFUL AREA! Breakfast area is very small but ok. Not many options for kids to eat. Recommend more kid friendly options like other cereals or yogurt. Pool looked nice but lots of storms and rain so couldn't use it. Staff nice!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it! Staff was friendly and helpful!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the refrigerator when we first got there. As soon as we told management team we had a new fridge in 5 minutes. They gave us excellent service all weekend. Property could use some renovation but service from staff,location,and every thing else was fantastic
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff, excellent breakfast options (though sausage could be less soggy/oily), and clean modern rooms.
Stayed 1 night in Feb 2026