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Best Western Mountainbrook Inn

2.5 star property

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Photo gallery for Best Western Mountainbrook Inn

Exterior
Lobby
Outdoor pool, pool umbrellas, sun loungers
Free daily full breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Festival Grounds
    ‪12 min walk‬
  • Wheels Through Time Museum
    ‪18 min walk‬
  • Cataloochee Ski Area
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

9.0 out of 10
Wonderful
(57 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Mountainbrook Inn

Maggie Valley hotel close to Maggie Valley Festival Grounds
Along with an outdoor pool, this hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available once per stay.
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Maggie Valley hotel also offers an outdoor pool, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Best Western Mountainbrook Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I will say that the bed was absolutely amazing. I actually looked at the type of mattress to possibly purchase in the future. Having said that, the curtains did a really poor job at blocking the outside light to the point where I had to use pillows against the ac system to push the curtain closer to the window. The window also does a really poor job at blocking the traffic noise but thankfully we had earplugs but if we hadn’t, it would have been incredibly difficult to fall asleep.
Stayed 1 night in Mar 2025

8/10 Good

Don B

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, nice staff, rooms clean, excellent house-keeping. One minor issue. Really time to replace shower heads!
Stayed 4 nights in Mar 2025

8/10 Good

Lesly

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. We needed to crash and this was quiet, clean and perfect. Beds were comfortable, o didn't want to get up. The staff was warm and friends.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Decent place for a 1night stay
Stayed 1 night in Mar 2025

8/10 Good

Shawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, the only negative was that there were no poop bags in the dog poop dispenser, but we brought our own, and the sink was clogged but house keeping and maintenance was quick to fix it while we were out to dinner.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eran

Stayed 1 night in Mar 2025

4/10 Poor

Lesli

Traveled with partner
Disliked: Amenities, property conditions & facilities
Plumbing issues and very little hot water in shower. Car racing sounds all through night .
Stayed 2 nights in Feb 2025

10/10 Excellent

carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place to sleep for the night.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so polite and accommodating.
Stayed 4 nights in Feb 2025

4/10 Poor

Larry

Traveled with partner
Liked: Cleanliness, staff & service
We were assigned a handicap unit and the roll in shower had a very cheap wand replacement because the original was broken and it flooded the bathroom and was damn near impossible to take a shower
Stayed 1 night in Feb 2025

8/10 Good

Dexter

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Stayed 1 night in Feb 2025

10/10 Excellent

Elena, Gainesville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
Room was clean and convenient to the ski resort, shopping and dining. People were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Traveled with group
Close to ski slopes
Stayed 1 night in Feb 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times and enjoy the location and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Teodora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with great breakfast and fun surprise

Clean and comfortable room. Good filling breakfast choices with eggs, sausages, waffles, biscuits, fruit, yogurt, etc. included. We lasted all day skiing without getting hungry. On the second morning we were surprised to see 5 big, beautiful elk walking around behind the property. The staff was friendly and helpful with recommendations for dinner restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Toshko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was about an inch of gap on the bottom of the door. That led to very inefficient heating of the room. I tried to stuff clothes to eliminate the draft. The bed covers were extremely thin for the season, so I used both covers just to stay warm. The breakfast was pretty good though and the staff was helpful. I would come again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Maggie Valley Ski area. Good breakfast selection, friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great deal-last minute! Clean m, comfortable & good quality for the price.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
The guy the counter was veru friendly and informative.
Stayed 1 night in Feb 2025