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Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

Exterior
Free daily full breakfast
Exterior
Reception
1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
$109
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
248 WBI Drive, Dillsboro, NC, 28725
  • Place, Harris Regional Hospital
    ‪8 min drive‬
  • Place, Western Carolina University
    ‪17 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, River View

Suite, 2 Queen Beds, Non Smoking, River View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, River View

9.4 out of 10
Exceptional
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus River Escape Inn & Suites

Dillsboro hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus River Escape Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Best Western Plus River Escape Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
Best Western Plus River Escape Inn
Best Western Plus River Escape Inn Dillsboro
Best Western River Escape
Best Western River Escape Inn
River Escape
Dillsboro Best Western
Best Western Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn Suites
Plus River Escape & Suites
Best Western Plus River Escape Inn & Suites Hotel
Best Western Plus River Escape Inn & Suites Dillsboro
Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1011 reviews
Rating 8 - Good. 196 out of 1011 reviews
Rating 6 - Okay. 59 out of 1011 reviews
Rating 4 - Poor. 30 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Key cards are a problem

Check in was bad. That is the first impression. I took the cart up while my husband parked our truck. The door key would not work. So I waited with our luggage until my husband came up. He went back down to get working key cards to find a sign that said will be back in 10 minutes. When we come in there was two people at the front desk. So we waited to get in our room. It was hot and musky in the room. Once the air got moving the musky smell got better. The next morning the breakfast was great. The lady doing breakfast is kind and wonderful. Went out for the day. Had a great time when we came back. Our key cards wouldn’t work. The front desk employing said did you have it around your cell phone, I said my husband‘s been in his wallet, but neither keys are working and she’s well might’ve been around the credit cards. Then I told her well maybe I don’t need to stay at this motel again if I can’t get in my room consistently because I know I hate these keys so then I asked her. I said well I didn’t know they came with instructions. Where should we put the keys? She informed me we should keep them away from everything if we wanted them to work all I have to say to that is wow somebody I’m biggest take away is if you can’t consistently get in your room maybe it’s not the best place to stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Robin

Traveled with family
Disliked: Amenities
Did not receive balcony room as described. Curtains in room were tore, bathtub had mold, hand prints all over glass door. Terrible room and check in staff did not try to change my room even though I paid for balcony room. This hotel is on a side ride with nothing around very unsafe looking area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Traveled with family
Very nice property. Friendly helpful staff. Beautiful river. Nice seating area to sit and watch river.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Clarence

Stayed 5 nights in Jul 2025

10/10 Excellent

Melvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay.

Nice place with river view.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this place just because of the riverfront balcony. But after staying here I’ll definitely be back. I honestly can’t think of a single thing to complain about. 10/10 would recommend for the money
Stayed 2 nights in Jul 2025

10/10 Excellent

Candace

Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony overlooking the river was amazing. The firepit outside at night was lovely. Nice, quiet, clean hotel!
Stayed 1 night in Jul 2025

8/10 Good

-Edward

Liked: Cleanliness, staff & service, room comfort
A lot of little things overlooked. Bathroom sink, slow draining. Weary room.
Stayed 2 nights in Jul 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot with a good view. I will probably come again if I pass through the area in the future
Stayed 1 night in Jul 2025

8/10 Good

Lamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the view of the river and the overall quietness of the area. Easy to get to town just a few minutes away.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

SC Travelers

Nice area and clean. When booked we were under the impression that our room would be river front because that’s what we chose when booking through Hotels. We immediately went to inquire about this. They made us feel third rate because “we booked with a third party (Hotels) and we didn’t qualify for that. Don’t think I’ll choose Hotels or Best Western again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peggy

Stayed 3 nights in Jun 2025

8/10 Good

Maureen

Stayed 1 night in Jul 2025

10/10 Excellent

Jena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! River view was so pretty! Didn’t understand why there’s no where to hang wet towels in bathroom. A mirror in the room would be nice. Needs a little updating. Walls are thin & you can hear your neighbors like they’re in your room. Otherwise very nice & we enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on the river. Very good breakfast. The area around the property is not very nice. However it is a short drive to Dillsboro and Silva. I think several years back the road immediately in front of the property was the main road but was later changed when a new road opened. It is easy to get to. Very nice, large rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Delories

Stayed 2 nights in Jul 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, we loved the view (right on the river). Everyone was really nice and the breakfast was excellent. It was a full breakfast, not just pastries. They had eggs, pancakes, bacon, sausage, toast. Lots of choices to eat. It was in kind of an out of the way place, so it was pretty quiet while we were there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was conveniently located off the highway with very minimal noise. Breakfast area was extremely clean and well stocked. Sitting areas by the river were nice and relaxing. Nice clean pool and hot tub. Hotel does use a lot of strong smelling "air freshener" in the halls and it can be offensive.
Stayed 3 nights in Jun 2025

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rick

Staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Gia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is excellent and helpful on the local activities and restaurants. He’s a WCU soon to be alumni!
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Gentleman at the front desk was very friendly. The shower curtain was installed not high enough resulting in a foot of the curtain at the bottom folding into the tub. It is a slip hazard. I hope they will correct this. Other than that it was a perfect place to stay. The rooms on the riverfront with a balcony were wonderful!
Stayed 1 night in Jun 2025

6/10 Okay

L

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, very clean! Check in was challenging, no one at the front desk for 10 minutes..3pm check in and my room wasnt ready until 4:30 pm.
Stayed 3 nights in Jun 2025