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Castlewood Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castlewood Inn

Desk, blackout drapes, free WiFi
Balcony
Seasonal outdoor pool, pool umbrellas, sun loungers
Property grounds
Desk, blackout drapes, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Fantasy Golf & Game Room
    1 min walk
  • Maggie Valley Opry House
    2 min walk
  • Subway
    1 min walk
  • Salty Dog
    3 min walk

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Property entrance

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The price is $87
per night
$97 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Castlewood Inn

Maggie Valley motel with private balconies
A seasonal outdoor pool, a 24-hour front desk, and barbecue grills are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, RV/bus/truck parking, and a vending machine are onsite.
Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Castlewood Inn features a seasonal outdoor pool, barbecue grills, and a vending machine. Wireless Internet access is complimentary. This Maggie Valley motel also offers a picnic area, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

Castlewood Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Castlewood Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 445 reviews" "
Rating 8 - Good. 166 out of 445 reviews" "
Rating 6 - Okay. 69 out of 445 reviews" "
Rating 4 - Poor. 29 out of 445 reviews" "
Rating 2 - Terrible. 36 out of 445 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. Would stay at again
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we entered the room it smelled really bad. The room needs to be remodeled. The door paint was coming off. The bathroom toilet lid did not shut all the way. Bathrooom walls need to be redone. The air conditioner wasn't located close to the bed, it was located by the sink/bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Evetta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was pet friendly and that staff were so nice. We will return soon.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
Well maintained and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s a nice quiet place
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend before July 4th
Our trip was last minute and Castlewood was a pet friendly facility and had a vacancy. Our room was very clean and staff very friendly. Everything was nice. They had no snack vending machine, but was no biggie, since there were stores close by. We would definitely stay there again.
Stayed 3 nights in Jun 2024

8/10 Good

Mattie

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Traveled with group
Disliked: Amenities, property conditions & facilities
Out dated
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Well worth the $.
Our visit was amazing. Maggie valley is one of the most beautiful places. The hotel has a wonderful view and they are very friendly. Family owned and pet friendly. I will definitely book here again. Plus, breakfast opens at 6:30am walking distance 😀. Picture is view from room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 7 nights in Jun 2024

8/10 Good

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Room comfort
Room was clean; staff was very friendly. Only negative was that the bed was uncomfortable
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Front desk was friendly and helpful. Room was clean. Bed was comfortable and clean. Does need some updating but for the price and a one night stay it was great. Friendly, safe and clean rooms are the most important to me. One downfall was shower head way to low and no ability to move it to direct spray.
Stayed 1 night in Apr 2024

6/10 Okay

Jim

Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Kota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are real nice and helpful. Rooms are clean and smell good. Pet friendly which is great! Right off Main Street
Stayed 1 night in Dec 2023

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room for my elderly, disabled mother, who needed some respite. She was rudely told she can't have the room because she didn't have the card with her. I am her Power of Attorney because she cannot tend to a lot of her personal affairs anymore; not only that, but the reservation had my phone number in the event the hotel had issues. I was not called. She had to drive back over a mountain road, in the dark, through snow flurries. If the gentleman had not been so intent on denying her access and just picked up the phone to call me this could have been avoided. Very disappointed
Stayed 2 nights in Dec 2023

6/10 Okay

JOSHUA

Stayed 1 night in Dec 2023