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Castlewood Inn

2.0 star property

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Photo gallery for Castlewood Inn

Outdoor pool
Deluxe Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets
Property grounds
Balcony
Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
$82
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Place, Maggie Valley Festival Grounds
    ‪9 min walk‬
  • Place, Wheels Through Time Museum
    ‪15 min walk‬
  • Place, Cataloochee Ski Area
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Air conditioning
  • Housekeeping
4.3 out of 5, Excellent, 387 reviews
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About this property

Castlewood Inn

Maggie Valley motel with private balconies
Along with a 24-hour front desk, this smoke-free motel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking and a vending machine.
Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castlewood Inn features barbecue grills, a vending machine, and a picnic area. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Castlewood Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Reviews

Castlewood Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 489 reviews
Rating 8 - Good. 177 out of 489 reviews
Rating 6 - Okay. 77 out of 489 reviews
Rating 4 - Poor. 30 out of 489 reviews
Rating 2 - Terrible. 40 out of 489 reviews

Reviews

8/10 Good

Nathan

Liked: Property conditions & facilities
The place is older, but it was clean. The hot water in the shower was awesome!! Very friendly people running it!
Stayed 1 night in Jul 2025

8/10 Good

CAROL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of Order but Deception is working

A pool is listed as an amenity- NO POOL- NOT open this year. Our room was half way remodeled with wallpaper peeling in places especially the bathroom. They are redoing 1/2 of the hotel so you can forget and peace after 9am. We were barely given any towels or linens for our 3 day stay. There is only a very thin cover on the bed so bring your own blankets. The TV had a blue line down it when on- The only soda machine is out of order- We had to drive to Lake Junaluska's community pool and pay 20.00 just to have a day by the pool. Hotel. Com did give us 50.00 on our account for the pool- but in my opinion they should have refunded the whole amout. I am not one to complain but this was too much!
Stayed 3 nights in Jul 2025

4/10 Poor

Dale, NEBO

Disliked: Cleanliness, amenities, property conditions & facilities
It was a dump. The room I had was clean. Shower door was from hell. Coffee Pot was dead. No pool no breakfast as Expedia promoted. So I checked out early.
Stayed 3 nights in Jun 2025

6/10 Okay

Felicia

Traveled with partner
The room was dated but very clean, service was good. Just a suggestion, would be impressive to have a a breakfast bar with pastries. Also listed as having a pool. However, the pool wasn’t open.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wes, Rockngham

Liked: Cleanliness, amenities, property conditions & facilities
Great place , Staff was wonderful
Stayed 7 nights in Jun 2025

8/10 Good

Stacy

Liked: Cleanliness
Disliked: Amenities
Property has no pool as advertised. Has no eating utensils - had to ask at front desk, was an effort to find a fork. Room smelled of cat urine. Clean, but stank. Hotel is very dated and needs upgrading. Grounds were clean and swept daily. Maid service was prompt and efficient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Freddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Internet was so poor it was unusable otherwise a clean facility and good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was pleasant. Our room was very clean. My biggest issue is the heat/air is above the sink by the bathroom, so it is hard to reach. Had to use a chair to reach it.
Stayed 2 nights in May 2025

6/10 Okay

Lora

Business traveler, Traveled with family
Disliked: Cleanliness
one of those.. you get what you pay for. I expected things to be a little out dated but could had been better cleaned.. They were a musky odor in our room. The beds were comfortable and clean! The check in gentleman was not rude per se but was not friendly at all. Treated me like a nuisance because I was checking in. I will say if you are looking for an old school road side motel.. this is your vibe!
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Donta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Maria

Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Stayed 1 night in May 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. This makes 3 times we stayed at Castlewood Inn.
Stayed 2 nights in Apr 2025

8/10 Good

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was dated, bathroom needs an upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for a long stay
Stayed 5 nights in Apr 2025

8/10 Good

Lisa, York

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, clean hotel. If you are wanting a fancy hotel, then this hotel is not for you. We liked it because we were able to take our dog. It is a dated hotel, but was very clean and we felt safe staying there. We would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chrissy

Traveled with partner
Liked: Cleanliness, staff & service
I thought the hotel room was great especially for the price. The building is a little outdated, but the rooms are very clean. The staff was super friendly and even asked if we needed anything the next day (towels, soap, etc). I loved all the shops around the hotel, as a tourist it was great to walk. We were close to some great Restaurants. Go to Pop's Butt's on the Creek....The food was Ahmazzing. Only 20 minutes from Cherokee. I loved my time there! I will stay again! Overall great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need new towels.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Sep 2024

8/10 Good

Effron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024