Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
City shuttle
Lobby
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Housekeeping
$81
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Oconaluftee Islands Park
    ‪20 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬

Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Cherokee Grand Hotel

Cherokee hotel walkable to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Cherokee hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Cherokee Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1148 reviews
Rating 8 - Good. 281 out of 1148 reviews
Rating 6 - Okay. 131 out of 1148 reviews
Rating 4 - Poor. 49 out of 1148 reviews
Rating 2 - Terrible. 39 out of 1148 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Myra

Disliked: Property conditions & facilities, room comfort
The room was really dated but relatively clean. AC worked great and it had a refrigerator for storing any leftovers.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Stayed 2 nights in Sep 2025

6/10 Okay

catalina

Traveled with family
All good
Stayed 1 night in Sep 2025

2/10 Terrible

Carrell

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything Quiet Vefy friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice front desk staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Good.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

Might be my new favorite place to stay when playing poker at Cherokee. You can literally walk across the street from Harrah’s, which means you can h e a few drinks and not have to worry about driving. And the people that work here are pretty chill (so far).
Stayed 1 night in Aug 2025

4/10 Poor

Gilford

Disliked: Cleanliness, property conditions & facilities
Looked much better in pictures than in person. There was an odor to the room and the linens did not appear to be fresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Stayed 2 nights in Sep 2025

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just a place to lay down for a night

I booked this hotel as a last minute alternate to my preferred local hotel and I was disappointed. The room smelled stale and/or musty when I entered and it never quite dissipated. The complimentary toiletries had already been opened and used by a previous guest and the room hadn't been thoroughly cleaned (seals left where previous guest unsealed the toiletries in the shower). For a "mountain view deluxe", it was neither deluxe or much of a view.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Room was missing TV and willing to get another remote but I was ok with manually turning TV on and off. Staff very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Disliked: Property conditions & facilities
Seemed quite worn out. I booked because of good ratings, but it did not reflect the 9.0 rating. Beds were uncomfortable. Pillows were flat. Floor felt very unclean. Needs an upgrade for sure.
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Good place to sleep. Room was clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Carrell

Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy checkout
Stayed 3 nights in Sep 2025

6/10 Okay

Seyedmohammadmahdi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Sidney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

From check-in to check-out the experience was great. Everyone was very helpful and friendly. Room was clean, very basic, no big friles, but in reality who needs them. It was perfect. I would have preferred getting a paper receipt, instead of email.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robbie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean & well kept. They were very nice there is nothing I can say that I disliked during my stay.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner
Easy 7 minute walk to Casina, but they also have hourly shuttle service during certain hours. Continental breakfast, but otherwise very limited food/snack options. Staff was helpful with answering questions.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonia, Vance

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Sep 2025