Comfort Inn Sylva - Cullowhee

2.5 star property

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Photo gallery for Comfort Inn Sylva - Cullowhee

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
$111
includes taxes & fees
Dec 22 - Dec 23

Explore the area

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1235 E. Main Street, Sylva, NC, 28779
  • Place, Southwestern Community College
    ‪3 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪31 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Sylva - Cullowhee

Sylva hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Comfort Inn Sylva - Cullowhee offers 77 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Sylva - Cullowhee features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Comfort Inn Sylva - Cullowhee is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October

Property is also known as

Comfort Inn Sylva
Comfort Sylva
Comfort Inn Hotel Sylva
Comfort Inn Sylva Cullowhee
Comfort Sylva Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel
Comfort Inn Sylva - Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel Sylva

Comfort Inn Sylva - Cullowhee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1009 reviews
Rating 8 - Good. 262 out of 1009 reviews
Rating 6 - Okay. 74 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Candia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in fast and pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

dewey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Our stay was very nice. Everything was great expect the shower. The tub was very slippery and we felt unsafe due to the fear of falling while taking a shower. The tub should have a mat and more safety bars to hold onto. Thanks, Karen and Dewey
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to several restaurants and a really cute downtown. The cats table was really good…hole in the wall but great! Close to other restaurants downtown also.
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great customer service, very close to WCU and downtown. The cats table was close by and awesome! Cute restaurants in downtown but some aren’t open on weekend.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We came to town to move my daughter into WCU, the area is beautiful! We checked in around 10:30pm and was informed that the elevator was not working (we were on the 3rd floor) and had been moving furniture all day. We would have made other arrangements if we would have known prior to checking in. The mattress cover had a huge blood stain and you could see it through the sheets, and the shower was dirty and slippery. The walls are paper thin and we could hear our neighbors peeing in the bathroom next door.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Kristin

Stayed 1 night in Jul 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dawn

Stayed 1 night in Aug 2025

10/10 Excellent

Paula, High Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and within 5 minutes of Western Carolina campus.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandy

Stayed 1 night in Aug 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant. This is my second time coming to this establishment for a trip to the mountains. The staff is very helpful and the stay was quiet and comfortable. The room was clean and the staff EVS cleaned very well. In a perfect world I’d love if the facility had rooms that had more high tech amenities like all digital window shades or a more sophisticated air conditioning unit. What was there was normal and acceptable. I had a pleasant stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Denni

Traveled with partner
Check-In was awful. They ran my credit card 4 times due to a “room error” in their computer. Once the attendant worked the issue out and my balance was $0, she left the front desk to go check our room to make sure no one else was in it. WHAT??? She came back with an all clear. I got to the room and received a text message from my bank stating a fraud alert with my card. I couldn’t use my card the rest of the trip. Huge inconvenience trying to move a college student into the dorms and not being able to purchase food and supplies. I just arrived home and checked my bank account. The hotel charged me twice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Stayed 1 night in Jul 2025

10/10 Excellent

Dyan

Liked: Amenities
Courteous staff
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Qiang

Stayed 3 nights in May 2025

6/10 Okay

Qiang

Business traveler, Traveled with partner
Disliked: Staff & service
Staff not professional. Breakfast is very bad.
Stayed 3 nights in Jul 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to WCU
Stayed 2 nights in Jul 2025