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Comfort Inn Sylva - Cullowhee

2.5 star property

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Photo gallery for Comfort Inn Sylva - Cullowhee

Exterior
Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
$111
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
1235 E. Main Street, Sylva, NC, 28779
  • Western Carolina University
  • Southwestern Community College
    ‪3 min drive‬
  • Harris Regional Hospital
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Sylva - Cullowhee

Sylva hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Comfort Inn Sylva - Cullowhee offers 77 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Sylva - Cullowhee features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Comfort Inn Sylva - Cullowhee is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October

Property is also known as

Comfort Inn Sylva
Comfort Sylva
Comfort Inn Hotel Sylva
Comfort Inn Sylva Cullowhee
Comfort Sylva Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel
Comfort Inn Sylva - Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel Sylva

Comfort Inn Sylva - Cullowhee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1015 reviews
Rating 8 - Good. 266 out of 1015 reviews
Rating 6 - Okay. 71 out of 1015 reviews
Rating 4 - Poor. 21 out of 1015 reviews
Rating 2 - Terrible. 29 out of 1015 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was up off the main road and very quiet. Nice views of surrounding mountains. Rooms seemed well insulated from noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are visiting a child at Western Carolina University, this is the best hotel that we have stayed at. New and equidistant from the university and downtown Sylva. Easy access to Walmart or grocery stores if you need. Staff is always polite and the hotel is always clean.
Stayed 3 nights in May 2025

10/10 Excellent

Alison, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel close to WESTERN U. Hot and cold breakfast. Free parking. Across from a shopping mall with Walmart. Will definitely book again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally like all aspects. Mattress was too firm but most lodging places are that way and the TV was rather complicateed. Took a bit to get use to it. However, overall it was a great place. I did find it a bit pricy though.
Stayed 2 nights in Jun 2025

8/10 Good

Johnnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't aware that your room cleaners did not come by everyday while we were there to refresh bath towels, wash cloths and bath mats. You guys need firmer pillows.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, clean, and polite staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Stayed 1 night in Jun 2025

10/10 Excellent

Ed

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Kirk

Traveled with family
Liked: Cleanliness, property conditions & facilities
The downside to the hotel is noise. There was someone jumping up and down and messing around all night somewhere on or above our floor. That seem to be common in hotels these days…
Stayed 1 night in Jun 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. I totally hated AI response when trying to call the hotel
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Myra

Traveled with family
Disliked: Property conditions & facilities
A/C was broke and the deadbolt lock was broken, when I told the front desk clerk, her response, I be sure and let someone know.
Stayed 1 night in May 2025

8/10 Good

Melvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bike ride 5/25

Room needs to be darker.
Stayed 1 night in May 2025

10/10 Excellent

Naeisha

Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Constance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area was open and spacious feeling. Breakfast was adequate.They took care to recognize WCU graduates with a decorated wall. The staff person that helped me was very sweet. Prefer 2 elevators to their 1. The climate control equipment in our room made an irritating sound and we had to turn it off.
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Rooms and bathroom are spacious. Beds are very comfortable
Stayed 1 night in May 2025

8/10 Good

Derek

Business traveler, Traveled with family
Average hotel. Easy check in and close to lots of stuff.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities
Everything was great. Had a very pleasant visit.
Stayed 1 night in May 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to WCU and local restaurants. Perfect location for weekend visit to watch baseball at WCU
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to WCU.
Stayed 1 night in Apr 2025

4/10 Poor

Heather

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs a good cleaning

From the moment we walked in, the floors looked dirty. The lobby floors looked like they hadn’t been cleaned in a long time. The floor in the elevator was dirty. In our room it looked like the vacuum was only ran over the main area. The edges of the floors were dirty with all kinds of stuff. We even found a pair of contacts on floor! The edges of the shower were grimy with pink stuff. Out of three lights in the bathroom, only 1 worked. Even the bedsheet on our bed was out on wrong! It was put on sideways! This place just really needs a good cleaning.
Stayed 2 nights in Apr 2025