Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Exterior
Exterior
Pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
376 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪6 min walk‬
  • Museum of the Cherokee Indian
    ‪4 min drive‬
  • Unto These Hills Outdoor Drama
    ‪6 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Additional Living Area)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Mountain View

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Cherokee hotel walkable to Harrahs Cherokee Casino
Along with a fitness center, this hotel has a business center and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, free newspapers, and a front-desk safe.
Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG offers 94 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cherokee Casino
Holiday Inn Express Hotel Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Inn Express Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Holiday Inn Express Hotel Suites Cherokee / Casino by IHG
Holiday Inn Express Hotel Suites Cherokee / Casino an IHG Hotel

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness
Very clean. Nice front office
Stayed 1 night in Dec 2024

8/10 Good

Winsome

Stayed 2 nights in Nov 2024

10/10 Excellent

Kassidy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Location good
Very noisy room! Noises come from vent in bathroom!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient to casino. Breakfast was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo Fabio

Stayed 1 night in Dec 2024

10/10 Excellent

Hailee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Margo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible bed and bedding
Stayed 2 nights in Dec 2024

6/10 Okay

Bryan

Traveled with family
Liked: Staff & service, room comfort
Services was great. The hotel rooms need to be updated.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, room comfort
it was good
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
We enjoyed our stay; the hotel was clean and the staff was friendly !
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good accept the shower. It was a faucet we never saw before so took some time to figure it out. Then we saw the instructions on the mirror.
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cuiyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel during the Thanksgiving holiday so there were no restaurants nearby open at night. However, on the other side of the street, there is the Casino resort. It is very close and easy to walk there. The staff at the front desk were very nice and friendly. Even though the hotel feels a little bit old compared with the others that we lived in during the entire trip, I still think it is good enough. The only comment is the television is not a smart TV. Our kid didn't like the channels with advertisements at all. If there is a TV that could connect with Netflix, that would be ideal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, Great quality amazing breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Enjoyed our stay!
Stayed 1 night in Nov 2024

6/10 Okay

Beth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Beware of funky smells
We have stayed before. Spent 2 nights. Overall good experience. One of our rooms had a funky smell. Ended up finding a half eaten corn dog under the bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness
Disliked: Staff & service
Room was fine. Employees on phones. Not friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Traveled with family
Disliked: Amenities, property conditions & facilities
When we checked in the door to our room had to be picked up and man handled to shut as it was broken. When we told staff our door was broken we were told there were no rooms to move us to. We managed to muscle the door to a proper position so it would close. Our room backed up to the kitchen so we were awake at 530 because you hear what sounded like pans being thrown across the room, and loud music. We came back later that morning and was able to be moved to another room that was better but when we got up to the room it smelled like marijuana. We thought it was coming from the vent when we were trying to figure out where it was coming from and looked out the window where staff was smoking marijuana below our room and it was coming through the air conditioning. When staff at the front desk was told because I was very unhappy because we do not use illegal substances and we had children with us the staff said oh well it’s legal here. I did not want my children exposed to anything. Hot water in the second room appeared not to work but when maintenance came up it was shown to us that it only worked when turned all the way to cold. Very unhappy for what I paid for our trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great variety for breakfast!
Stayed 1 night in Nov 2024

8/10 Good

Shenika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024