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Microtel Inn & Suites by Wyndham Cherokee

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Cherokee

Lobby
Exterior
Premium bedding, desk, blackout drapes, free cribs/infant beds
Free daily continental breakfast
Premium bedding, desk, blackout drapes, free cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
$74
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
674 Casino Trail, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪19 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬
  • Place, Unto These Hills Outdoor Drama
    ‪5 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ground Floor

Premium bedding, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Ground Floor

9.4 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Cherokee

Cherokee hotel close to Harrahs Cherokee Casino
A 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Microtel Inn & Suites by Wyndham Cherokee offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Microtel Inn & Suites by Wyndham Cherokee is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Reviews

Microtel Inn & Suites by Wyndham Cherokee Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

Reviews

4/10 Poor

Savana

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
While the staff was friendly, the pest problem is hard to overlook. After a renovation and pest control, this hotel has potential.
Stayed 1 night in Jul 2025

8/10 Good

Debra

Stayed 2 nights in Jul 2025

10/10 Excellent

Charles, Marietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the money, hard to beat. Comfortable clean and quiet room. Great mexican restaurant less than 500 ft from room. No complaints
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Better than what we had anticipated
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness
I still appreciate the stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kellie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and breakfast was nice. Breakfast was better than I thought it would be. Beds were comfy and room was clean.
Stayed 2 nights in Jun 2025

4/10 Poor

Christine

Stayed 3 nights in Jul 2025

10/10 Excellent

Shawna

Stayed 3 nights in Jun 2025

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Microtel was good. Holly was very friendly and helpful. The grands enjoyed the pool but not the lack of WiFi. It was convenient to “into these hills” and the village. Very clean. Breakfast was a little sparse.
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very noisy!! Staff not very friendly too busy playing on their phones!
Stayed 2 nights in Jul 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be warned and informed!

Arrived around 9pm. The front desk clerk was very nice and professional during check-in. Went to my room and the second the door opened the odor of dog urine was overwhelming. I didn’t even walk-in but went right back downstairs and asked for another room. There was no other room to be had according to the desk clerk. I left and went to another hotel. The clerk stated that she would cheerfully refund my two night stay and apologized profusely. To my surprise the next day, the manager or owner had a different approach and refused to refund any of my money (2 nights worth). I was told that was the cancellation policy, but I didn’t cancel, I showed up and refused to stay in a disgusting room. The room was not as advertised. The internet pictures were highly misrepresented as the inside of this hotel is really bad. I own a dog and I love dogs, but I don’t let my dog piss on the carpets or travel with an odor. The entire hotel and elevator smells like wet dogs. The outside is nice, but it’s lipstick on a pig. I disputed the charge with my credit card company and was refunded my entire amount through them as they agreed that I didn’t cancel by showing up. Readers, this is an honest review, move past this Microtel and find somewhere else. Corporate Microtel needs to visit this location and enforce their standards. And shame on the manager or owner for being greedy and not cheerfully refunding my money. If you have a guest not traveling with a dog DONT put them in a dog friendly room
Stayed 2 nights in Jun 2025

8/10 Good

Sanchez

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Don

Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tasneem

Stayed 2 nights in Jun 2025

10/10 Excellent

Naiyah

Traveled with partner
Check in was great and the woman that check us in was a sweetheart!
Stayed 1 night in Jun 2025

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff & very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the motel house cat. She was adorable. The lady who checked me in was phenomenal!
Stayed 1 night in May 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that i have, is that the hotel has a moisture problem. The carpet, the bedding and even our clothes, had a slightly damp feeling. I think a dehumidifier is needed.
Stayed 3 nights in Jun 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Property conditions & facilities
The toilet was loose from floor. Couldn't get in tub for handicap even with chair. They new floor was loose in bathroom. Still rented room to us. Things not fixed there
Stayed 3 nights in Jun 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Air was not on in roof and had a very tiny refrigerator. No ice machine on our floor had to got to first floor to get ice. Had a good breakfast for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Traveled with partner
Unfortunately the property is getting run down. Old carpet doesn’t look clean. Air conditioner did not cool the room very well. We had trouble sleeping due to being hot. The staff was friendly and very helpful. I liked checking out on line.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Stayed 1 night in Jun 2025