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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Exterior
Lobby
Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2807 Hwy 74 E, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪2 min drive‬
  • Western Carolina University
    ‪12 min drive‬
  • Harrahs Cherokee Casino
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Sylva hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 468 reviews
Rating 8 - Good. 113 out of 468 reviews
Rating 6 - Okay. 39 out of 468 reviews
Rating 4 - Poor. 19 out of 468 reviews
Rating 2 - Terrible. 16 out of 468 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah, Eden

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Suitable
Stayed 1 night in Feb 2025

10/10 Excellent

Starla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebekah

Stayed 1 night in Feb 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be reserving again. Very convenient to Western Carolina University, which is where our daughter goes to college.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not clean should say continental breakfast

Stayed 1 night in Feb 2025

10/10 Excellent

Deb

Stayed 1 night in Feb 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness
Overall Rating: Terrible My stay at Clarion Pointe Sylva near Cherokee Area was an absolute nightmare. The cleanliness was horrifying—black spiders were crawling on the bed linens, and I discovered a dead cockroach inside the A/C system. This was not just a minor housekeeping issue but a serious health hazard. I reported these conditions to the front desk receptionist, Raheem, and provided both pictures and videos as evidence. Despite bringing this to their attention, the experience left me feeling deeply disturbed. I had to spend additional time meticulously cleaning my personal belongings outside my rental vehicle, ensuring I wasn’t bringing any pests with me. I also had to wait in distress, fearing possible spider bites. No guest should ever have to endure such unsanitary and unacceptable conditions. I urge management to take immediate corrective action, including thorough pest control and staff accountability. Until then, I strongly warn others to avoid this property.
Stayed 1 night in Feb 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was a great place to stay especially being pet friendly. I had my dog sitter back out at the last minute and the place I originally booked had no pet friendly rooms available. Stan an amazingly helpful employee helped me with booking a room on my app and making sure it was a pet friendly room after I had booked it. I will definitely be stay there when I come back to the area.
Stayed 1 night in Feb 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
No coffee Friday night (at check-in) OR Saturday morning at 9:00 a.m. No ice machine (one on third floor is the only one and it wasn’t working). Facility was incredibly noisy both Friday and Saturday night. No do not disturb signs, room was not cleaned and we had to request towels at 6 p.m. on Saturday. We stayed there Feb 6th last year and the place (and service) was immaculate! So surprised what a difference one year made!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lael

8/10 Good

Lance

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable just had hair in the bathtub and on the sheets
Stayed 1 night in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great property

The property was very nice, check in was quick and easy, and the employees were very nice and extremely helpful. The continental breakfast was pretty well stocked and had a decent offering. They had yogurts, baked goods, biscuits, sausage gravy, and fresh waffles. I was impressed they offered chia seeds as a yogurt/oatmeal topping. Overall, it was a great fantastic stay and I’d definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

BOBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On night stay at Clarion.

Very clean and ubdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank, Washougal

Liked: Cleanliness, staff & service, property conditions & facilities
Beds great! Comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very friendly, helpful staff. Clean and well kept throughout hotel. Standard breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing 😍. So friendly and willing to do anything to make you comfortable. Especially Kacey. They are lucky to have such a wonderful, knowledgeable and helpful person. She made me feel like my comfort during stay was really important.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kent

Traveled with partner
Disliked: Staff & service
Complementary breakfast was terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place for overnight stay.
Stayed 1 night in Dec 2024