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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Sylva near Cherokee Area

Seasonal outdoor pool
Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
2807 Hwy 74 E, Sylva, NC, 28779
  • Harris Regional Hospital
    1 min drive
  • Country Side Bowling Lanes
    4 min drive
  • Ferrara Pizza and Pasta
    3 min drive
  • Jack The Dipper
    3 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Victorian hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 390 reviews" "
Rating 8 - Good. 98 out of 390 reviews" "
Rating 6 - Okay. 32 out of 390 reviews" "
Rating 4 - Poor. 18 out of 390 reviews" "
Rating 2 - Terrible. 15 out of 390 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room smelled like urine and the floors were not cleaned. Lots of human hair on the floor in the bathroom and the floor in the room had crumbs. We needed a place last minute so we took what we could get. It served it's purpose but I would not walk around without shoes. Even the hallway floors were dirty. Looks like it hadn't been vacuumed all week.
Stayed 2 nights in Sep 2024

6/10 Okay

Tracy

Traveled with partner
Disliked: Staff & service
Room had a terrible odor, hairs on carpet and in the sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

STACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place to stay in the area. I'd stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent stay and the area is obviously beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo Fabio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estadía muy buena y agradable
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Stayed 2 nights in Aug 2024

8/10 Good

Jerrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Erika

Traveled with family and small children, Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
When we checked in, the person at the desk didn't speak English very well and it took about 20 minutes to check in because of the language barrier. A second person came along that also didn't speak clear English and it was a little frustrating when they asked me questions and I couldn't answer. Once everything got settled and we got into our room, it had a bad smell in the room, very unfresh and stale. I am a bit anxious about dirty beds and sheets, etc. so I pulled the sheets back on the bed and there were so many hairs on both beds in the room that I was literally sick to my stomach. Long hairs, short hairs, different colors; I immediately went back downstairs to ask for clean sheets or a new room and they did give us a new room which also had a hair in one of the beds but was better than the previous room, so we took it. The next morning I went downstairs to get a water from the "gift shop" and I asked them to bill it to my room but she said she couldn't, but then had trouble trying to charge me for it. It took more than five minutes just to buy a bottle of water. The breakfast was mediocre at best; the biscuits were dry and hard, the waffle mix tasted bad, my friend didn't have a shower curtain in her room and her towels were dirty (not stained). I could not wait to get out of this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was good and reasonably priced. The hallways could use some vacuuming, it seems like they don't get cleaned very often. I would also suggest washing the floors in the rooms. I had to wipe up something from the floor in the room and the wash cloth was brown...ugh. I kept my shoes on the entire time. Beds were comfortable and room was updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherryl

Traveled with family
Liked: Cleanliness
Hotel is clean
The room was clean. Towels were in poor condition and our shower curtain was missing. The front desk clerk brought up a freshly laundered shower curtain and installed. Beds were very soft.
Stayed 1 night in Aug 2024

2/10 Terrible

ryan and lorraine

Traveled with pets, Traveled with family
Disliked: Cleanliness
Once the overwhelming smell of air freshener faded, the odor of pet urine was literally intolerable. The floor was so dirty, it was actually sticky, I suspect of pet urine spread all over the floor but not cleaned. I wiped the floor with a hand towel and it was so soiled after one sweep with my hand that it became black with much and I almost lost my stomach. It was a short stay and we weren't in the room much due to the filth so I did not complain until checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveler
Liked: Staff & service
Mediocre
Room was a bit dirty... random hairs were found throughout, toilet seat was broken (not attached to the bowl), mold on bathroom ceiling/wall, female hair clip on shower rod (suggesting service overlooked cleaning the shower thoroughly), floor had dirt and hair on it. The bed was clunky and poorly made where the sheets would come off the mattress.
Stayed 1 night in Aug 2024

4/10 Poor

Eva

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is pet friendly and clean. Close to Sylva which has good dining options and shopping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that we could stay here and we had a 15 minute drive to Cherokee and a 20 minute drive to Maggie Valley 20 minute drive to Bryson city. And we did not have to go over the mountain to get to any of these places
Stayed 3 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Stayed 2 nights in Jul 2024