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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds
Lobby
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk
$99
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪3 min drive‬
  • Place, Great Smoky Mountains Railroad
    ‪26 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Sylva hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Reviews

Clarion Pointe Sylva near Cherokee Area Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 327 out of 593 reviews
Rating 8 - Good. 156 out of 593 reviews
Rating 6 - Okay. 55 out of 593 reviews
Rating 4 - Poor. 30 out of 593 reviews
Rating 2 - Terrible. 25 out of 593 reviews

Reviews

10/10 Excellent

Cherie

Stayed 1 night in Aug 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property, right in between the two places I was needing to be at.
Stayed 1 night in Aug 2025

10/10 Excellent

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. A/C was great. Nice place to stay near WCU
Stayed 1 night in Aug 2025

10/10 Excellent

Naterra

Stayed 2 nights in Aug 2025

8/10 Good

sheena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needed to be clean better.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The bathrooms were beautiful. Could use some body wash in the shower though.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to WCU
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very convenient to WCU, so it was a great lpcation for move-in weekend, but our room smelled horribly like mildew. I alerted the front desk to the issue as we were heading out to move my daughter into her dorm. When we returned to the room, the smell was still awful, but it was late evening and we were exhausted, so we just went to bed. (I'm pretty sure they were sold out at that point, so I doubt they could have switched our room for another.) There was also no parking available when we came back for the night so we, like several others, had to park in areas that weren't actual parking spaces.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Devon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall with one caveat.

The hotel was clean, and the staff was friendly. Unfortunately, the room had a bit of a funk, and a mildew smell coming from the air-conditioning unit. It may have just been an issue with our room, and you can tell that the staff seems to be hard-working and keeps the hotel clean.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service

First impressions good, went down hill

We arrived late to the hotel after moving our daughters into their WCU apartment. Front staff was friendly and the front lobby looked nice, clean and smelled good. Once to our floor it was obvious it was an older hotel with a musty smell and creepy feeling hallways. We were supposed to have a 2 queen room and arrived to a king with pullout. They had no other rooms so we had to keep it. The couch did pullout, but the mattress was thin and covered in a ripped plastic wrap. There was no bedding for that bed. They did bring us up some after asking and were apologetic. The worst part is the room smelled like an old ashtray 😭 I could not unsmell it! It also wasn’t ideal that my son sounded like he was rustling around on a pool float all night. The bathroom was nice, room very mid and there was a stain that looked like cigarette ash on our bed. We were so tired so we slept, it worked, but we won’t be back.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Yikes

Mold/mildew in rooms in multiple places. This was after we asked for a new room because of a massive stain in the middle of the pullout bed mattress.
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service
Nice property overall. Bathroom needs updated. Breakfast was good. Close to town and campus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Garret

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this hotel. We have stayed here about 4 times already and will continue to.
Stayed 1 night in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, smelled good and clean and beds slept good!
Stayed 1 night in Aug 2025

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cool
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when moving in and out of college. Great stay for the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to the university and surrounded by a great view
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was feel clean. The room was spacious. The only problem I had is every time I went to the front desk I had keep wait for someone to come back. I am assuming they may be a little short staffed. Almost forgot, the ice machine and vending machine are on the 3rd floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our go to places to stay. Clean, convenient, friendly, and it always smells so good when you walk in.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room floors were very dirty. I wore white socks and they were absolutely filthy after one day. The housekeeping staff and front desk staff talk outside rooms waking even the hardest sleepers. Not everyone gets up at 9 am when they are retired and on vacation. Positive was breakfast. Nice variety.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy stay
Stayed 7 nights in Jul 2025