The Terrace at Lake Junaluska

3.5 star property

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Photo gallery for The Terrace at Lake Junaluska

Lobby sitting area
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Lobby
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Spa
  • Housekeeping
  • Pool

Explore the area

Map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Lake Junaluska Conference and Retreat Center
    ‪11 min walk‬
  • Lake Junaluska Golf Course
    ‪19 min walk‬
  • Queen's Farm Stables
    ‪4 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪40 min drive‬

Room options

Standard Room, 1 King Bed, Lakeside (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Northside)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lakeside

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Northside)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

The Terrace at Lake Junaluska

3.5-star Lake Junaluska hotel with coffee shop/cafe
This smoke-free hotel features a full-service spa, a 24-hour fitness center, and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, The Terrace at Lake Junaluska features outdoor tennis courts and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

The Terrace at Lake Junaluska is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Terrace Hotel Dining Room - Onsite buffet restaurant.
Gifts and Grounds - Onsite coffee shop. Open select days.
Crepes & Custard - Onsite café. Open select days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 321 reviews
Rating 8 - Good. 73 out of 321 reviews
Rating 6 - Okay. 26 out of 321 reviews
Rating 4 - Poor. 18 out of 321 reviews
Rating 2 - Terrible. 14 out of 321 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Glenn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bad & the Good
The room climate control wasn’t working upon arrival 1st nite so I was very cold. The next day the room still wasn’t repaired so they switched me to a room with proper heat. I mean I kinda feel like I should have been discounted on the price for that but nope. I wasn’t in the mood to argue it so I just paid and left after my stay was over. On the bright side the hotel location on the lakeside is beautiful. The rooms are old but clean and the beds are super comfy. The buffet breakfast is actually very good but get there early when the food is nice and fresh.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Javan, pascagoula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Comfortable place and beautiful setting overlooking the lake. The guest lounge was especially nice. Unfortunately, the dining facility is under renovation, so the breakfast buffet was only adequate. It should be completed soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view of the lake Very quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family experience
Our family thoroughly enjoyed our little get away here- we were able to relax on the beautiful lake back in September and the wonderful hotel offered a great breakfast buffet. The lady at the front desk was an absolute doll our entire stay
Stayed 2 nights in Aug 2024

8/10 Good

Daniel, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service
It was a very peaceful place. Unfortunately there were blood stains on the sheets, and no microwave in the room. Rooms are a bit outdated, staff is great.
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison, Irmo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from or room over the lake. Parking was tough over the weekend, there was an event going on. Easily walkable to everywhere we needed to go.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Christine

Stayed 2 nights in Nov 2024

6/10 Okay

Jeanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful scenery. Families were enjoying each other. A good Thanksgiving.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and friendly stay.
We arrived on Friday night for a funeral in the chapel mid-day on Saturday. Since we met extended family there, we were delighted with the beautiful lobby area with a fireplace and comfortable furniture. The person who checked was in and out was outstanding - efficient and friendly. The room had a view of the mountains and lake. The king bed was very comfortable. The pillow choices were limited. The linens were very good. The breakfast was a bit better than traditional hot breakfast buffets. The staff member was eager to please the guests. My only disappointment was the coffee. It was weak and tasteless. The bathroom was dated but clean. I would reconsider this hotel to anyone visiting Lake Junaluska. I would strongly recommend clear signage to the hotel and parking. Trying to navigate that in the dark was frustrating and could have been dangerous.
Stayed 2 nights in Nov 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good view
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024