The Terrace at Lake Junaluska

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Terrace at Lake Junaluska

Lake
Exterior
Lobby sitting area
Balcony
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
91 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Lake Junaluska Conference and Retreat Center
    11 min walk
  • Lake Junaluska Golf Course
    19 min walk
  • Queen's Farm Stables
    4 min drive
  • Asheville, NC (AVL-Asheville Regional)
    40 min drive

Room options

Room, 2 Queen Beds (Northside)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lakeside

  • 300 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Northside)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Lakeside (2nd Floor)

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Terrace at Lake Junaluska

3.5-star Lake Junaluska hotel with coffee shop/cafe
This smoke-free hotel features a full-service spa, a 24-hour fitness center, and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness By The Lake. The spa is open daily.
In addition to a full-service spa, The Terrace at Lake Junaluska features outdoor tennis courts and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a seasonal outdoor pool, spa services, and a library. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

The Terrace at Lake Junaluska is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Terrace Hotel Dining Room - Onsite buffet restaurant.
Gifts and Grounds - Onsite coffee shop. Open select days.
Crepes & Custard - Onsite café. Open select days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 283 reviews" "
Rating 8 - Good. 63 out of 283 reviews" "
Rating 6 - Okay. 23 out of 283 reviews" "
Rating 4 - Poor. 17 out of 283 reviews" "
Rating 2 - Terrible. 14 out of 283 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful surrounding area, friendly staff, nestled in a cozy little community just asking to be explored
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna, Wesley Chapel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view
Stayed 2 nights in Aug 2024

10/10 Excellent

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

patrick J

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lake, wonderful views!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
it was okay. breakfast was cold
Stayed 1 night in Aug 2024

8/10 Good

Ralph

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman traveler, I always feel secure in my surroundings when staying at the Terraces. Good location, friendly staff, and easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

hemant

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
They charged my card $68 for one night's stay, and have not refunded the difference. Staff struggle to check in and check out guests. Hot items at breakfast were cold. Bread had mold.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lakeside, double queen room
Pros: the view from the room was stunning and the area surrounding the property is nice! Especially the trail around the lake! Cons: Room was dated and unclean. When entering the room, there were dirty towels by the ac unit and the bathroom had dirt coating the bottom of the tub. The paint/seals were dry and cracking around the tub area as well along with rusty fixtures. The sheets had a few light stains as well. Overall: The area is great but would recommend looking for a different place to stay as cleanliness was an issue for the property.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise looks like a painting!
The place is lovely. I saw probably the most beautiful sunrise I've ever seen from the 3rd floor of the Terrace.
Stayed 1 night in Jul 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and the restaurant were very friendly and helpful. The hotel has a large, excellent lobby and great terrace views of the lake. Our two-night stay was brief but all went smoothly and we will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Gunnar

Stayed 1 night in Jul 2024

6/10 Okay

Indah, Clayton

Traveled with partner
Liked: Staff & service
No good restaurants nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and so quiet! The location can’t be beat. If you’re looking for peace and relaxation then this is your place. The lake is magical!
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Stayed 1 night in Jun 2024

10/10 Excellent

Sai

Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious common areas and great access to lake walk and great view. Restaurant only open for breakfast so have to go out.
Stayed 1 night in May 2024

6/10 Okay

Gwyneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful location. Thin walls, apathetic service, subpar food on buffet. Second time staying here, NOT as good as previous stay. Disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024