The Terrace at Lake Junaluska

3.5 star property

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Photo gallery for The Terrace at Lake Junaluska

Lobby sitting area
Free daily buffet breakfast
Property grounds
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
$183
includes taxes & fees
Jan 6 - Jan 7

Explore the area

View in a map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Place, Lake Junaluska Conference and Retreat Center
    ‪13 min walk‬
  • Place, Lake Junaluska Golf Course
    ‪3 min drive‬
  • Place, Blue Ridge Health - Haywood
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Lakeside

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lakeside (2nd Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Northside)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Northside)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Terrace at Lake Junaluska

3.5-star Lake Junaluska hotel with coffee shop/cafe
This smoke-free hotel features a full-service spa, a 24-hour fitness center, and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, The Terrace at Lake Junaluska features outdoor tennis courts and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

The Terrace at Lake Junaluska is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Terrace Hotel Dining Room - Onsite buffet restaurant.
Gifts and Grounds - Onsite coffee shop. Open select days.
Crepes & Custard - Onsite café. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 266 out of 441 reviews
Rating 8 - Good. 98 out of 441 reviews
Rating 6 - Okay. 41 out of 441 reviews
Rating 4 - Poor. 20 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jody

Disliked: Staff & service
Hotel was fine but really no better than a Motel 6 or other road side place to stay. The lake is pretty but way smaller than the website implies. Check-in staff had no suggestions of things to do or places to eat, didn't show how to get to our room & was generally unhelpful. Restaurant in site & gift shops were all closed, patio chairs were dirty & filled with cobwebs. Various places needed painting & just an overall feeling of a tired, old building. We weren't there for a spiritual retreat & so felt out of place with all the religious symbols, prayer request boxes & the signs saying that there was no alcohol allowed - not because of county laws but because it is bad for your body. I don't need to be judged by my hotel & I certainly felt that way.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel. Would go there again. Beautiful view of the lake. Very helpful front desk.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom could have been cleaned better. The baseboards were dirty and the shower needed a better cleaning. But the beds were very clean and the room itself was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, friendly staff, cozy room, perfect calming stay !
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Mubeen, Cherry Hill

Stayed 2 nights in Aug 2025

10/10 Excellent

david

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views of the lake from the rooms and hotel in general, rooms were good size, accommodations were comfortable, food was good, staff was attentive, no alcohol on the facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is 1st rate. Staff is friendly and easy to work with. Great evening meal at Bottecellis.
Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great view and outside of dated rooms everything was beautiful.
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Liked: Staff & service
Toilet rook wasn’t the best. I had no bedside table.
Stayed 1 night in Sep 2025

6/10 Okay

Luisana

Disliked: Property conditions & facilities

It’s ok, won’t book again

Parking was kind of a nightmare (not enough parking onsite), there were a lot of maintenance issues, including a mildew smell in the restroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 2 nights in Aug 2025

8/10 Good

Brandy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
- Breakfast was a full buffet and a very pleasant surprise - 3-4 mile walking paths around the lake, pickleball court, kayak and paddleboard rentals available - As a non-coffee drinker, was pleasantly surprised to find hot tea station in lobby - Short drive to Waynesville and Cherokee and Asheville within an hour's drive
Stayed 6 nights in Aug 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Amenities
We had wonderful time !
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Pam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025