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DoubleTree by Hilton Cherry Hill Philadelphia

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Cherry Hill Philadelphia

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2349 Marlton Pike W, Cherry Hill, NJ, 08002
  • Cooper River Park
    ‪5 min walk‬
  • Marketplace at Garden State Park
    ‪17 min walk‬
  • Cherry Hill Mall
    ‪4 min drive‬
  • Doylestown, PA (DYL)
    ‪79 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, View, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Presidential Suite, Multiple Beds

  • River view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, View, Corner

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, View

Executive Suite, 1 King Bed, View | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Executive Suite, 1 King Bed, View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Cherry Hill Philadelphia

3.5-star Cherry Hill hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Cherry Hill Philadelphia offers 400 air-conditioned accommodations with video-game consoles and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
DoubleTree by Hilton Cherry Hill Philadelphia features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 42000 square feet (3780 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Cherry Hill Philadelphia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Cherry Hill Philadelphia has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 to 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 42,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 20 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Lobby
  • Parking area
  • Select guestrooms
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 per person
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June 28 to September 02
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
The Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill an IHG Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Cherry Hill
DoubleTree by Hilton Cherry Hill Philadelphia Hotel Cherry Hill

DoubleTree by Hilton Cherry Hill Philadelphia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 122 out of 1002 reviews" "
Rating 2 - Terrible. 119 out of 1002 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On its way to being really nice
The hotel was in the midst of renovation. I received a non-renovated room which was a bit shabby. However the bed appeared to be new and was comfortable and there was a large tv. I think this will end up being a great place once it is completely renovated. Breakfast was good and the staff was friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

6/10 Okay

Maizy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Walking in the hotel is beautiful. The staff was very nice. The lounge area was clean and organized. Unfortunately though the hotel room was motel quality. Wallpaper peeling, holes in the wall, stains on the carpet, stains on the curtains, paint splatters, dirty windows, dirty tub, broken mirror, poor AC/Heat, ice machine was dirty, door was jammed every time, room was changed even though I had booked it over a month prior, river view wasnt as nice as expected. This isnt the first Double Tree ive stayed at with almost all the same issues.
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Disliked: Cleanliness
Broken lamp shade, wall unfinished next to toilet. And a Roach on the desk, walking around. Dark room,
Stayed 3 nights in Oct 2024

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Property is in a convenient location when visiting Cherry Hill but the condition of our room desperately needed to be upgraded.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to Philly. Lots of parking. Clean room.
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room had a blood stain on wall. Need to properly inspected after cleaning. Shouldn’t miss that
Stayed 1 night in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a really Nice park. It was great to be able to walk to the park from the hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Adria

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sipei

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Aya

Stayed 1 night in Sep 2024

4/10 Poor

Devin

Stayed 2 nights in Sep 2024

4/10 Poor

Natasha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Daisy, Philadelphia

Liked: Cleanliness, staff & service
Some water damage at corner and road work makes it tricky to enter
Stayed 1 night in Sep 2024

8/10 Good

Ronan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tamojit

Business traveler
Liked: Cleanliness
Disliked: Amenities
It was good property, but the hotel is not maintained, staff are rude, beds on the room are broken
Stayed 1 night in Sep 2024

10/10 Excellent

Maninder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet safe with lots of dining options
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price good service good room
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Only reason it didn't get 5 stars across the board was because of the air conditioning issue. Was very warm all over the hotel imcluding our room which made for uncomfortable sleeping. Otherwise was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Old rooms
Felt like I was stepping into the late 90’s
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Liked: Staff & service
Disliked: Property conditions & facilities
Location was perfect for my needs. In fairness, they are remodeling. The shower hot water was inadequate. The conditioner was difficult to get out of the bottle (Cheap}
Stayed 3 nights in Sep 2024

8/10 Good

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use an update - limited USB in bedroom - felt kinda dated. Consistent with the overall Cherry Hill vibe Having said that, I enjoyed the patio area behind the ballrooms, the cafe area for coffee and snacks. Room was clean, comfortable, but somewhat dated. Overall I enjoyed my stay and the event (MAES) that was hosted there.
Stayed 1 night in Sep 2024

10/10 Excellent

Chantell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024