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DoubleTree by Hilton Cherry Hill Philadelphia

3.5 star property

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Photo gallery for DoubleTree by Hilton Cherry Hill Philadelphia

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Presidential Suite, Multiple Beds | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
2349 Marlton Pike W, Cherry Hill, NJ, 08002
  • Cherry Hill Mall
    ‪3 min drive‬
  • Liberty Bell Center
    ‪10 min drive‬
  • Pennsylvania Convention Center
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, View, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Presidential Suite, Multiple Beds

  • River view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, View, Corner

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, View

Executive Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Executive Suite, 1 King Bed, View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Cherry Hill Philadelphia

3.5-star Cherry Hill hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Cherry Hill Philadelphia offers 400 air-conditioned accommodations with video-game consoles and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
DoubleTree by Hilton Cherry Hill Philadelphia features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 42000 square feet (3780 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Cherry Hill Philadelphia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Cherry Hill Philadelphia has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 to 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 42,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 per person
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June 28 to September 02
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
The Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill an IHG Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Cherry Hill
DoubleTree by Hilton Cherry Hill Philadelphia Hotel Cherry Hill

DoubleTree by Hilton Cherry Hill Philadelphia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 350 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jaimie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Szczepan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

6/10 Okay

Bernidine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was convenient for event
Stayed 2 nights in Feb 2025

10/10 Excellent

Mayra, Little Ferry

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they gave people the opportunity to have a late checkout. Even when asking throughout the entire stay, they couldn’t accommodate us (or anyone in our group of 30) for even an hour
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

johana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Feb 2025

4/10 Poor

Tessa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I renovated floors were terrible
Stayed 2 nights in Feb 2025

10/10 Excellent

Malena

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed here for my daughters dance competition. It was great, everything was withing the hotel. Food was great, affordable. They also have a cafe that opens early. I was scared because of the previous reviews but my stay was amazing.
Stayed 2 nights in Feb 2025

4/10 Poor

Gloria, Southampton

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very outdated and everything was broken, from the door barely opening to the very dirty shower, to the showerhead that was spraying water all over the place. The floor we stayed in reeked of weed to the point that you couldn't breathe. We were there for a dance competion and kids were constantly exposed to that. The door to the room was broken and after waiting for someone from hotel staff ro assist and they never showed up, we were able to fix it ourselves. Asked for a couple fresh towels, since i used the towels to clean up the water that leaked form the shower, waited for over 2 hours and never received the promised towels. Checkout was 11am, which was the time of the award ceremonies, and I kindly asked to allow up to check out by 12pm, so that we can focus on the competition and than quickly take all the stuff out of the room, as soon as the award ceremony was complete, and they denied my request. Given the deplorable conditions of this hotel, what we paid was absolutely insane. They should be ashamed for charging such steep prices and having such awful conditions.
Stayed 2 nights in Feb 2025

4/10 Poor

Amber

Disliked: Cleanliness, property conditions & facilities
My room was GROSS. There was a hair in the sink as well as old toothpaste stuck to the side of the sink. The toilet rocked. Walls are PAPER THIN. I could hear the conversations in the rooms on either side of me like they were in my room. I had to turn my TV up to drown out the noise so I could try to sleep. The public areas were dusty. It looked like someone pulled out the tissues in the tissue box in my room and then just shoved them back in the top. The halls reeked of pot. Overall the entire place needs to be updated-- carpets, walls, everything. The conference rooms were ok and the elevator was updated so if you like those spaces you're in luck!
Stayed 1 night in Feb 2025

2/10 Terrible

Gregg

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, full of mold, the shower was too dirty to use.
Stayed 1 night in Feb 2025

6/10 Okay

Pythias

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very old property
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark Ross, Oakton

Stayed 1 night in Feb 2025

8/10 Good

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Praveen, Ladera Ranch

Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Feb 2025

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, not the best stay.

Stayed here for Valentine’s Day, got up to our floor and next to our room there was a big hole in the wall. When we got into our room the wall next to the bed was peeled, the light was ripped off, tv did not work, and the phone in the room didn’t work. Went down to see if they could figure out the tv and phone situation, said they would send someone up, 11:00 pm comes around and still no one. By that time we just went to bed. Hotels in a great location but the stay was disappointing.
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room wasn't very clean to begin with. When they cleaned after my first night the carpet was never vacuumed and was dirtier after they left. I was in a handicap room and it wad very far from the elevator. For someone like me who doesn't walk well, it was a very long and exhaustIng walk.
Stayed 2 nights in Feb 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
We stayed around Christmas time for two nights, no food, bar closed, no room service, it felt like the hotel had closed but they were still letting people sleep there….
Stayed 2 nights in Dec 2024

2/10 Terrible

Emmanuel

Stayed 1 night in Feb 2025

4/10 Poor

Chawnta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Didn’t have the room I paid for
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and updated but there was construction noise that started at 9:00AM in what seemed to be the floor above me. It was very loud and sounded like a jackhammer.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Average
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025