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DoubleTree by Hilton Cherry Hill Philadelphia

3.5 star property

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Photo gallery for DoubleTree by Hilton Cherry Hill Philadelphia

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Terrace/patio
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2349 Marlton Pike W, Cherry Hill, NJ, 08002
  • Cherry Hill Mall
    ‪4 min drive‬
  • Liberty Bell Center
    ‪11 min drive‬
  • Pennsylvania Convention Center
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, View, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Presidential Suite, Multiple Beds

  • River view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, View, Corner

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, View

Executive Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, video-game console

Executive Suite, 1 King Bed, View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Cherry Hill Philadelphia

3.5-star Cherry Hill hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Cherry Hill Philadelphia offers 400 air-conditioned accommodations with video-game consoles and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
DoubleTree by Hilton Cherry Hill Philadelphia features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 42000 square feet (3780 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Cherry Hill Philadelphia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Cherry Hill Philadelphia has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 to 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 42,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 per person
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June 28 to September 02
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
The Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill an IHG Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Cherry Hill
DoubleTree by Hilton Cherry Hill Philadelphia Hotel Cherry Hill

DoubleTree by Hilton Cherry Hill Philadelphia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 343 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok - good for business trip.
The elevator seriously looks like it's on its last leg. The hallways look a bit dingy. However, the room was decent. The bed was very comfortable and the shower is updated. I slept well! Nice view of the river. I did not eat at the restaurant but did grab a coffee and breakfast sandwich on my way out. Not bad. About a 15 minute ride to downtown Philly.
Stayed 2 nights in Nov 2024

10/10 Excellent

William Barber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally remodeled and it’s beautiful
Stayed 9 nights in Dec 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rochelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too expensive for what the room was like. The entrance way was beautiful but when you got to the room you noticed a definite difference. I thought for $218.50 per night I was going to have the room of my life. The wallpaper was falling off the walls, there were chipped base boards. The tub faucet was very hard to turn on.
Stayed 1 night in Dec 2024

10/10 Excellent

Aalok

Stayed 1 night in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Dec 2024

4/10 Poor

Bo

Stayed 3 nights in Nov 2024

10/10 Excellent

Dvorit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Victoria

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Undergoing renovations Room has no table only chairs Had to ask for towels Way way way overpriced for what we got They need to find someone new for renovations because whoever is doing them is doing a substandard job
Stayed 2 nights in Nov 2024

10/10 Excellent

cheryl

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

gerri

Stayed 1 night in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Nov 2024

8/10 Good

Mitchell E.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gerda, Walton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had been concerned when booking as there had been some reviews that claimed property was not up to date, but we found none of that. Room was nicely renovated - probably in the last year or so. Everything was like new. Room was organized a little oddly, making some electrical outlets hard to access and the coffee maker blocked in by the armchair. Lobby was clean and welcoming. Parking area is underneath solar panels - nice touch. And the cookies are as great as always.
Stayed 1 night in Nov 2024

8/10 Good

Quaid

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at this doubletree
Stayed 1 night in Aug 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, room comfort
14th floor
They are renovating this property. My room was nice but could benefit from the toilets being comfort height, the towel racks & toilet tissue holders were not affixed properly. Shower floor was strange. Bed was comfy. Breakfast voucher was definitely worth it. I've stayed here numerous times. Great river and skyline view. Friendly staff. Stale cookies.
Stayed 1 night in Nov 2024

2/10 Terrible

Clarence

Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Stayed 1 night in Oct 2024

4/10 Poor

Keith

Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

emory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024