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Crown Hotel

3.0 star property

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Photo gallery for Crown Hotel

Classic Double Room | Memory foam beds, individually decorated, desk, iron/ironing board
Bar (on property)
Outdoor banquet area
Bar (on property)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 London Street, Chertsey, England, KT16 8AP
  • Thorpe Park
    ‪6 min drive‬
  • Brooklands Museum
    ‪8 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Memory foam beds, individually decorated, desk, iron/ironing board

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Memory foam beds, individually decorated, desk, iron/ironing board

Classic Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Memory foam beds, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Memory foam beds, individually decorated, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Bridge Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (753)
The price is $127
per night
$153 total
includes taxes & fees
May 22 - May 23
The Bridge Hotel

About this property

Crown Hotel

3-star Chertsey hotel close to Thorpe Park
This hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crown Hotel offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature memory foam mattresses. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 38750 square feet (3600 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Crown Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Crown Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 38,750 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Late check-in is only available on Sundays.

Renovations and closures

The following facilities or services will be unavailable from April 8 2025 to May 2 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from April 8 2025 to May 2 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 8.75 for children
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Credit/debit cards will be pre-authorized upon check-in to allow items from the bar and restaurant to be charged to guests' rooms. The sum spent will not be fully charged until check-out.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Chertsey
Crown Hotel Chertsey
Crown Hotel Hotel
Crown Hotel Chertsey, Surrey
Crown Hotel Chertsey
Crown Hotel Hotel Chertsey

Crown Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 241 out of 498 reviews
Rating 8 - Good. 160 out of 498 reviews
Rating 6 - Okay. 62 out of 498 reviews
Rating 4 - Poor. 22 out of 498 reviews
Rating 2 - Terrible. 13 out of 498 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

4/10 Poor

Rhian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price.

Welllll, we got there to be told that the restaurant was not open so we had to go 2 minutes down the road to a different hotel for breakfast which actually turned out to be 17 minute's away! The breakfast was ok the first morning, but then horrendous the next morning. I specifically asked the hotel to do something cute for my son as it's his 21st bday & nothing! There was stains all over the walls in our room, blood on the curtain, the safety catch on one of the windows were broke, & the one bath towel of the 2 we had, had what I can only assume was blood on it! You also have to call the hotel EVERY time you want to re enter after a certain time of night which is just ridiculous! I would add photos but this site doesn't seem to let me!? Also, they put me on the 3rd floor with NO working lift! (Absolute joke)And to top it off, they had workmen there from God knows what time in the morning on both days! Pretty annoyed overall.
Stayed 2 nights in Apr 2025

4/10 Poor

Juliette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

4/10 Poor

Johnpaul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked this online, was given no prompts that this was in fact a building set, pub was shut down and kitchen for food etc. In the morning bank holiday Friday builders were making noice before 8am, around 7.15-7.30am which I thought was bad and made lots of noise. If I knew this was like this I wouldn’t have booked, disappointed when I booked nothing was highlighted about what was going on at the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but under refurbishment.

Hotel is currently under refurbishment which should be stated on booking sites. Arriving at the hotel to be told the bar and restaurant are closed isn't ideal. I cannot fault the staff or the room, just feel if there are restrictions in place they should be stated when booking your room. I would stay again when the works are complete.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

LESLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent food, staff friendly. Sadly Chertsey itself needs life breathing in it, updating etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juna Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay in Chertsey. Helpful staff and great rooms. Great food and bar options.
Stayed 3 nights in Mar 2025

8/10 Good

lorraine

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, large comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Had a great stay and would definitely stay again! Large room with a comfortable bed. Food in the restaurant was good and staff were helpful and friendly. A great place to stay.
Stayed 1 night in Jan 2025

4/10 Poor

Alison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice however my room was incredibly dark and cold with one dim floor lamp and one dim table lamp. It was too dark to read or get ready for events if you wanted to see yourself. Also there was hair in the tub when I check in! Yuck!
Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Can’t fault it in any way! Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great stay, good value for money
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Kumi

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay!

We have stayed here few times and we love the hotel and staff. Great location and food is lovely!
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Stayed 1 night in Dec 2024