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TRU by Hilton Chesapeake, VA

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU by Hilton Chesapeake, VA

Concierge desk
Business center
Coffee service
Laptop workspace, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    9 min walk
  • Chesapeake Conference Center
    3 min drive
  • Chesapeake Regional Medical Center
    7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft Chesapeake

Pool
Pet friendly
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (1003)
The price is $90
per night
$105 total
includes taxes & fees
Jan 2 - Jan 3
Aloft Chesapeake

About this property

TRU by Hilton Chesapeake, VA

Hotel in Greenbrier East
A fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

TRU by Hilton Chesapeake, VA is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 114 reviews" "
Rating 8 - Good. 24 out of 114 reviews" "
Rating 6 - Okay. 10 out of 114 reviews" "
Rating 4 - Poor. 3 out of 114 reviews" "
Rating 2 - Terrible. 6 out of 114 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janayia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quite. shops were within walking distance
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was awesome the hotel was not as nice as all the tru hotels I’ve stayed at. It was definitely thrown together finishing touches not complete. The bed was okay not tue best. I have been a big tru fan but this one was lacking. I would like to say Terry at the desk was awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay there. Hasn’t disappointed me again
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice, new, clean hotel with friendly staff
Hotel was good overall. Staff was great. Only downside is my room had been getting a ceiling repair and they left some supplies in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracey

Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bathroom, everything very clean and comfortable. Beds were comfortable. Closet to many places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Jo-Anne

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary, Milford

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional at the desk. The location is great for traveling to the NC beaches. Dining was within walking distance. This being a holiday weekend could have impacted the hallway being unswept, but other areas were well maintained. Great value.
Stayed 1 night in Jul 2024

10/10 Excellent

QuOndra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jun 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No one knew how to work the electric blinds, wouldn't give me a new room because I booked through Expedia. Dumpster service before 5am. Sheets were crusty. Gross.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Lots of great food nearby!
Stayed 1 night in Jun 2024

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
My daughter checked me in with my husband. I am disabled and the receptionist made certain barbed comments about their relationship. There we no handicapped parking spots available when we returned from our concert, and there is no access for wheelchairs from the back or the side of the building. I had to trundle around the building. When I reached the front door, I was met by two staff members discussing handguns! No welcome or hello, just handguns! Not professional at all. The handicapped accessible room was perfectly acceptable with plenty of room to move around.
Stayed 1 night in Jun 2024

6/10 Okay

Tiffani

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. They were extremely busy due to a concert and I had to wait for my room till about 4. Then my room wasnt properly cleaned. The trash wasnt emptied and the floor wasnt cleaned. But generally a nice hotel and the staff was nice.
Stayed 1 night in Jun 2024

6/10 Okay

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Basic kinda generic
Technical issues checking in front desk wanted to charge me again and they actualy did but was quick to refund me as soon as they found that i was prepaid 1 st room they sent me to wasnt clean so back down to front desk while they went and personally found a room that was clean to put us in
Stayed 2 nights in Jun 2024

10/10 Excellent

Marina

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather new hotel. Enjoyed our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for rest
Stayed 1 night in May 2024