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TRU by Hilton Chesapeake, VA

2.5 star property

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Photo gallery for TRU by Hilton Chesapeake, VA

Reception
Business center
Exterior
Laptop workspace, free WiFi, bed sheets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪9 min walk‬
  • Chesapeake Conference Center
    ‪3 min drive‬
  • Regent University
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1003)
The price is $146
per night
$169 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

TRU by Hilton Chesapeake, VA

Hotel in Greenbrier East
A fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

TRU by Hilton Chesapeake, VA is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 149 reviews
Rating 8 - Good. 29 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 4 out of 149 reviews
Rating 2 - Terrible. 9 out of 149 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LaCena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 1 night in Dec 2024

10/10 Excellent

Lilli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and very quiet. I liked how the entrance to the building locked at 7:00 pm and between 7:00 pm to 7:00 am you had to have a key card to get in. That made me feel safe especially when there are kids involved.
Stayed 2 nights in Dec 2024

10/10 Excellent

marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are awesome. stayed 3 days , great breakfast everyday. just no late checkout, no luggage storage if flight is in the afternoon. shopping stores is walkable. crackle barrel store is next to the hote ill used the same hotel next time i come back to cheasapeake.
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities
Had to spend over an hour straightening out our check in. They mixed our reservation up with another guests. Found hair (not ours) when we checked in and usb ports didn’t works
Stayed 2 nights in Dec 2024

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It started off well. When I went in my first room the toilet wasn't cleaned so the nice front desk lady gave us a new room. After coming in from a party we fell asleep around 2am and woke up to the fire alarm going off at 4am because something happened with an employee and the microwave so it took me an hour to fall back asleep. I woke up late and took a quick shower because I had to hurry up and check out to have an employee knock on my door at 10:55 asking if I'm ready to leave.....like my sleep wasn't interrupted a few hours before. Overall just annoyed....beautiful property but annoying experience.
Stayed 1 night in Nov 2024

6/10 Okay

Jamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO MICROWAVE IN ROOM
3 Star hotel that doesn’t have a microwave in the room which was an inconvenience. We literally had to go downstairs to use the microwave and they only had one microwave on the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

6/10 Okay

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They did not have a bed sheet. Only a polyester duvet to cover while sleeping. A little bit gross.
Stayed 1 night in Nov 2024

10/10 Excellent

Billie

Stayed 1 night in Jul 2024

2/10 Terrible

Frances

Disliked: Property conditions & facilities, room comfort
Bugs in bed. Rude staff
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Lorie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the room was very clean, close to shopping and restaurants. Great stay!
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
So-so
Nice place, clean, but staff is less than professional.
Stayed 1 night in Oct 2024

10/10 Excellent

ykechia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ykechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was amazing; from the time I checked in to the time I checked out.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like that it was clean. I didn't like that some of staff was lazy and rude. I didn't like the limited dining choices. I didn't like the old covers and pillows.
Stayed 2 nights in Oct 2024

6/10 Okay

Jermia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was smaller than anticipated but overall it was a really nice place and we enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Dazah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024