TRU by Hilton Chesapeake, VA

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TRU by Hilton Chesapeake, VA

Concierge desk
Coffee service
Laptop workspace, free WiFi, bed sheets
Exterior
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪9 min walk‬
  • Chesapeake Conference Center
    ‪3 min drive‬
  • Chesapeake Regional Medical Center
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

TRU by Hilton Chesapeake, VA

Hotel in Greenbrier East
A fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

TRU by Hilton Chesapeake, VA is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 122 reviews" "
Rating 8 - Good. 24 out of 122 reviews" "
Rating 6 - Okay. 10 out of 122 reviews" "
Rating 4 - Poor. 3 out of 122 reviews" "
Rating 2 - Terrible. 7 out of 122 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ykechia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ykechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was amazing; from the time I checked in to the time I checked out.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like that it was clean. I didn't like that some of staff was lazy and rude. I didn't like the limited dining choices. I didn't like the old covers and pillows.
Stayed 2 nights in Oct 2024

6/10 Okay

Jermia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was smaller than anticipated but overall it was a really nice place and we enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Dazah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

All good
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janayia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quite. shops were within walking distance
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was awesome the hotel was not as nice as all the tru hotels I’ve stayed at. It was definitely thrown together finishing touches not complete. The bed was okay not tue best. I have been a big tru fan but this one was lacking. I would like to say Terry at the desk was awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay there. Hasn’t disappointed me again
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice, new, clean hotel with friendly staff
Hotel was good overall. Staff was great. Only downside is my room had been getting a ceiling repair and they left some supplies in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracey

Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bathroom, everything very clean and comfortable. Beds were comfortable. Closet to many places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024