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TRU by Hilton Chesapeake, VA

2.5 star property

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Photo gallery for TRU by Hilton Chesapeake, VA

Reception
Lobby
Laptop workspace, free WiFi, bed sheets
Business center
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning
$104
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Place, Regent University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

TRU by Hilton Chesapeake, VA

Hotel in Greenbrier East
A fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

TRU by Hilton Chesapeake, VA is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 329 reviews
Rating 8 - Good. 63 out of 329 reviews
Rating 6 - Okay. 31 out of 329 reviews
Rating 4 - Poor. 14 out of 329 reviews
Rating 2 - Terrible. 18 out of 329 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and clean! There are lots of options for eating as well as shopping if you have some time to kill!
Stayed 1 night in Aug 2025

10/10 Excellent

LuAnn

Stayed 4 nights in Aug 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very nice facility. Only weird thing was there wasn’t a dresser in the room
Stayed 2 nights in Aug 2025

4/10 Poor

Monica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. The staff was helpful and friendly. The rooms were comfortable. We would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natascha

Liked: Amenities
Beautiful Hotel! Perfect for sleeping while visiting family! The breakfast buffet was good! Everyone was friendly and helpful during my stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Antwain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained place to stay. Our rooms were spacious and clean. It was a bonus that we received complimentary bottles of water. Breakfast was very good, plenty of options. I would definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Malaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Chester

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the weekend.
Stayed 1 night in Jul 2025

8/10 Good

Adam

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall, a good place to stay. The floors needed sweeping; they were not clean. Asides from that, all good.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Poor housekeeping service

The floor was filthy when we checked in around 4pm. Shortly after, I went to the front desk and asked if housekeeping could go over the floors again. The front desk employee said housekeeping was gone for the day and all she could do was leave a note for the manager for the next morning. She also offered me disposable cleaning rags to clean it myself. There were also drink marks on the nightstand and finger streaks across the tv. Prior to completing this negative review, I filled out the hotel’s feedback form and reached out to the hotel via email and heard nothing back.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Although are bathroom wasn’t fully clean when given the room. Some staff were slightly unwelcoming. Breakfast was pretty good!
Stayed 1 night in Jul 2025

8/10 Good

Bettina

Nice time
Stayed 2 nights in Jun 2025

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and fast, friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for the money. Never had breakfast in the morning we were too busy with family plans. Great location for what we were doing. Would stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The over all stay was very nice
Stayed 2 nights in Jul 2025