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Brook Mollington Banastre Hotel and Spa

3.0 star property

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Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Bar
$97
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Chester City Walls
    ‪4 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Chester Racecourse
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 50 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Brook Mollington Banastre Hotel and Spa

3-star Chester hotel close to University of Chester
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Brook Mollington Banastre Hotel and Spa features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4261 square feet (396 square meters) include conference space. This Victorian hotel also offers a children's pool, a hot tub, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Brook Mollington Banastre Hotel and Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 162 out of 937 reviews
Rating 8 - Good. 243 out of 937 reviews
Rating 6 - Okay. 228 out of 937 reviews
Rating 4 - Poor. 155 out of 937 reviews
Rating 2 - Terrible. 149 out of 937 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t stay it was Shockley bad. Manager was rude
Stayed 2 nights in Apr 2025

6/10 Okay

Melissa

Traveled with family

Our stay was ok

Our stay was ok. We enjoyed sitting in the garden and using the swimming pool. Didnt eat in the restaurant as wasnt much choice so had to order a takeaway. Service was ok. Had to wait a while to be served at the bar. Not enough staff. Drinks extremely over priced, £19.50 for 1 beer and a double gin and tonic. Shocking.
Stayed 1 night in Apr 2025

4/10 Poor

Liam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Photos online are not what you see on arrival

Last minute stop and photos don’t match the reality, staff were pleasant and evening meal and breakfast were ok. Corby trouser press from the 1970’s is an indication of the time warp this hotel is in. Fire alarm sounded at 2:30am nobody explained what was going on. Over charged by £19 for my evening meal which I luckily saw on the bill and have removed. Use Hotels every week and this was not what I experience as a norm.
Stayed 1 night in Apr 2025

4/10 Poor

Helen

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Katrina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

You would have to pay me to stay here!

The outside of the hotel looked dated, the inside had a moldy stale smell. We were put in room 7. It was a large twin room. The floor boards creaked and the interior was incredibly dated. Although the water was hot, The cold tap only dibbled and so it took Forever for the bath to cool. The view was over the staff quarters and so we had to keep the curtains closed. The gym was very dated, rusty machines, most were broken, and very dirty. They were not safe to use. The Jacuzzi was broken and the swimming pool was freezing. It was not safe to use, and even when I aired my concerns, it was shunned away!! The hotel needs to be cleaned, serviced, and upgraded. I would need to be paid a lot to stay here again!!
Stayed 1 night in Apr 2025

4/10 Poor

Jackie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed

Hotel staff friendly. Hotel itself is shabby and in need of updating. Heating not on in certain areas, pool changing area was freezing, I would recommend treating the jacuzzi with chemicals overnight so people can actually use it from early morning after all it is what is included in the price. Breakfast not too bad but the teabags they use are awful ( cheap) and the milk was going off ( didn’t drink) so overall apart from staff being friendly I won’t be returning.
Stayed 1 night in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the price we paid it was sufficient for one night. It was clean and convenient however it is very dated and the furnishings look like they have not been changed since it originally opened. The mattress i
Stayed 1 night in Apr 2025

2/10 Terrible

Jane

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Perfect venue for murder 57 game
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked out before staying the night as we didn't feel that the hotel was safe to keep our children in. The hotel condition is extremely dated and in a poor state which wasn't ideal; however, our decision to check out early came when we walked down the hotel corridor to our room at 7:30 and smelt cigarette smoke and marijuana coming out of the rooms and heard a dog whimpering in the room next door. The guests who were staying in the rooms near us were extremely loud. As we were leaving the hotel we are fairly sure that we witnessed a drug drop-off outside the hotel. It is worth noting that the staff were trying their absolute best to be welcoming and helpful. They were apologetic when we explained why we were checking out early. The hotel manager called me the following day and offered a free of charge stay at either this hotel or their sister hotel new Drayton Manor. We declined but appreciated the gesture.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Faulty shower head, faulty light in bathroom and light not working in main part of room. Generally, quite run down.
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Business traveler
Disliked: Property conditions & facilities
Ordinary hotel, with some areas looking a little tired, but ok for the price
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Bethany

Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the young lady who checked us in was really good explained everything and we were in our room within minutes ,pool and gym are great hot tub not very hot and saunas not working ,breakfast was ok nothing special offered nothing other than buffet breakfast ,bed was to soft for me
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Chester stay

A pleasent stay friendly staff pool nice and steam room and jacuzzi good hotel is a bit outdated and needs money spending on it,but otherwise a friendly and pleasent stay
Stayed 1 night in Feb 2025

4/10 Poor

Claire

Traveled with family

Disappointed overnight stay!

Really lovely staff, dealing with a worn out hotel. Great size room, very very dated and in need of some TLC. The bed was hard and sank in the middle. Hearing sounded like your room was next to a bus station. The TV did not work!!!! It was ok until the evening and then lost signal. We took my grandson (10 months) so was in the room from 8pm. Couldn’t watch a thing! Sud standard tea and coffee, no biscuits, corridor ceiling tiles going black with mould. Pool, gym and spa excellent quality, the pool could have been 2oc warmer to counter balance the cold from the conservatory windows. Changing rooms freezing!!!!! In all it would Make an amazing stay if there was more thought to customer comfort, and a refresh. It is a shame as the staff were great and helpful, but there is only so much that you can do.
Stayed 1 night in Feb 2025

2/10 Terrible

SABRINA

Business traveler
Disliked: Cleanliness, property conditions & facilities
The rooms are in desperate need of refurbishment and from the room you can hear every single noise like someone snoring all night , loud TV, disrespectful customers banging doors and yelling in the night. Shame as the pool is really nice, but apart from that I didn’t enjoy my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing stay

Needed some chill space so stayed here. Good choice.
Stayed 1 night in Feb 2025