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Brook Mollington Banastre Hotel and Spa

3.0 star property

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Exterior
In-room safe, desk, laptop workspace, iron/ironing board
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Bar
$82
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Place, University of Chester
    ‪2 min drive‬
  • Place, Countess of Chester Hospital
    ‪3 min drive‬
  • Place, Chester Retail Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 50 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About this property

Brook Mollington Banastre Hotel and Spa

3-star Chester hotel close to University of Chester
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Brook Mollington Banastre Hotel and Spa features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4261 square feet (396 square meters) include conference space. This Victorian hotel also offers a children's pool, a hot tub, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Brook Mollington Banastre Hotel and Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 958 reviews
Rating 8 - Good. 248 out of 958 reviews
Rating 6 - Okay. 229 out of 958 reviews
Rating 4 - Poor. 156 out of 958 reviews
Rating 2 - Terrible. 156 out of 958 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcu

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Aug 2025

4/10 Poor

Dolores

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort

Really nice

Lovely and clean we didn’t eat there but it looked nice and great menu, had a great night sleep
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was unsatisfactory to be honest. Hotel was out dated and needed a make over. Food and drink was over price and of poor standard We did request and room with double bed but was given a room with 2 single beds pushed together which was not comfortable at all
Stayed 1 night in Aug 2025

4/10 Poor

Katarzyna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not recommend

Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades
Stayed 2 nights in Aug 2025

4/10 Poor

Helen-Corinna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice staff

We stayed in a triple room with a dog and were all made very welcome. It may have been the fact that we were in a dog-friendly, but the hotel
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ROOMS IN MUCH NEED OF UPDATING

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Kayley

Traveled with family and small children
It was ok, we dont think we will stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed after a night at the races just to sleep basically. Hotel feels like it needs modernising; room although big was very dated with its furnishings and amenities. It was very hot that day and the aircon was non existent. I also forgot my shampoo and there wasn’t any provided that a lot of hotels do and the toilet had a very old fashioned handle that needed attention when it fell off! Other than that it was an ok bolthole to stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Isobel

Stayed 1 night in Jul 2025

10/10 Excellent

RMLFS

Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor quality

Unfortunately im glad it just a 1 night stay. Out dated,poor quality and also used as emergency council accommodation.
Stayed 1 night in Jun 2025

6/10 Okay

David, Ottery St Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Business traveler
Disliked: Property conditions & facilities
The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment.
Stayed 4 nights in Jun 2025

4/10 Poor

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sian

Stayed 3 nights in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.
Stayed 2 nights in May 2025

6/10 Okay

Jasbinder

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Keegan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were outdated and filthy. We had to lay bath towels on the floor to walk around the carpet was so stained and dirty. Curtains hanging down half off their hooks, the mattress had to have been as old as I was. Staff were friendly and the grounds and pool were nice but would never stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Callum

Stayed 2 nights in May 2025