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Brookside

3.0 star property

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Photo gallery for Brookside

Exterior
Lower Ground Floor - Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Garden
Lobby lounge
Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Chester City Walls
    ‪13 min walk‬
  • Chester Cathedral
    ‪18 min walk‬
  • Chester Racecourse
    ‪3 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪40 min drive‬

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Attic Double/Twin | Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Brookside

3-star Chester hotel close to Chester City Walls
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

Brookside has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Brookside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 162 out of 395 reviews
Rating 8 - Good. 165 out of 395 reviews
Rating 6 - Okay. 51 out of 395 reviews
Rating 4 - Poor. 15 out of 395 reviews
Rating 2 - Terrible. 2 out of 395 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

nysha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Brian, Sloatsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.
Stayed 4 nights in Dec 2024

8/10 Good

M

Liked: Staff & service, room comfort
Comfortable, but needs an update
This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.
Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Overnight stay, clean & comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Bryan

Stayed 5 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

8/10 Good

Kieron

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very friendly convenient hotel
Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Staff & service
Two day trip
Very pleasant experience .clean, comfortable and helpful staff
Stayed 2 nights in Oct 2024

6/10 Okay

john

Liked: Cleanliness, staff & service
This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .
Stayed 1 night in Sep 2024

8/10 Good

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities
needs updating but the staff are excellent and the breakfast was really good
Stayed 2 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was perfect only fault was the water was cold
Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Stayed 1 night in Jun 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely independent hotel worth a visit.
I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room clean but small. Comfortable lounge area
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness. Great breakfast and WIFI.
Stayed 1 night in Mar 2024