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Crabwall Manor & Spa, BW Signature Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Lobby lounge
Master Suite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • University of Chester
    4 min drive
  • Countess of Chester Hospital
    4 min drive
  • Chester Zoo
    5 min drive
  • Chester (CEG-Hawarden)
    39 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 136 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Double Bed, Non Smoking

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, View

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking, View

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed, Non Smoking

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

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About this property

Crabwall Manor & Spa, BW Signature Collection

3-star Chester hotel close to Chester Zoo
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Crabwall Manor & Spa, BW Signature Collection features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a spa tub, a sauna, and spa services. Onsite uncovered self parking is complimentary.

Crabwall Manor & Spa, BW Signature Collection is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 364 out of 837 reviews" "
Rating 8 - Good. 267 out of 837 reviews" "
Rating 6 - Okay. 124 out of 837 reviews" "
Rating 4 - Poor. 59 out of 837 reviews" "
Rating 2 - Terrible. 23 out of 837 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rosie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay Located in room above the disco, wide awake until gone 1am
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Traveled with partner
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
Stayed 1 night in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 24
Stayed for a wedding, very nice venue, great staff. Spa was nice, huge pool
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Traveled with partner
After paying for breakfast found on both days there was little or no bacon egg or beans. Coffee was Luke warm.
Stayed 2 nights in Aug 2024

6/10 Okay

Shah

Business traveler
Liked: Cleanliness, property conditions & facilities
Good for business
Great hotel for business but was a hot day and air conditioned rooms would have helped. Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price we paid
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
Stayed 1 night in Aug 2024

4/10 Poor

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisey
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean. Breakfast was great options for hot or cold food self served. Dining room needs a little tlc but nothing major Friendly staff Quiet hotel family friendly Spa was amazing and they allow children to use the pool with set child friendly swim splash times Couldn’t fault it
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2024

4/10 Poor

Greg

Stayed 1 night in Aug 2024

10/10 Excellent

Sion

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay!
Our stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
Stayed 2 nights in Jul 2024

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother.
Not the best hotel to stay in, unprofessional at check in with manager discussing the electrics and, how much it will cost. Doesn't give the best impression. Chose hotel as needed a break from city and wanted to sit on terrace to enjoy surroundings, ended up in the car park on some random tables due to two weddings having the terrace exclusive. It needs to be advertised on website before you get there not when you check in and, be told. Last complain, the radiator kept making noises all night, considering its Summer, why ?? Wasn't a fan of Best Western before this stay but will be avoiding definitely in the future. Swimming, sauna and steam room small but at least it was the best thing about the stay.
Stayed 2 nights in Jul 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, very welcoming and was delighted to discover we had been provided with an upgrade to a junior suite. This is our second visit and sure we will return. We like Chester and this hotel is well located for the centre and shopping etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A nice pleasant stay eith my two daughters to celebrate my birthday. Very nice welcome from Reception staff. Room was large and very comfortable. We ate in the bar area, which was nice , a little expensive but was tasty. Lovely poor area, the temperature of the pool was perfect. Lovely location not too far from Cheshire Oaks. I would return.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family stay
Excellent overnight stay with the family. Used the pool facilities, played outside in the garden and the room was great.
Stayed 1 night in Jul 2024

8/10 Good

Nick

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Crabwall on many occasions, this hotel is a benefit for myself & will be for others. Chester city centre is five minutes drive away the zoo is around the same & Cheshire oaks retail park.
Stayed 2 nights in Jul 2024

8/10 Good

CJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024