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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Exterior
Point of interest
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Chester Zoo
    ‪4 min drive‬
  • Chester Cathedral
    ‪5 min drive‬
  • Chester Racecourse
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Presidential Room, 1 King Bed

  • 32 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 24 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

  • 18 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • 12 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Family)

  • 24 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 12 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • 12 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 24 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room With Shower

Shower, eco-friendly toiletries, hair dryer, towels

Twin Room With Shower

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Shower, eco-friendly toiletries, hair dryer, towels

Junior King Suite

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Junior King Suite with Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Junior King Suite with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Junior Suite with King Size Bed

Minibar, in-room safe, desk, blackout drapes

Family Junior Suite with King Size Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout drapes

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Superior King Room With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Twin Room With Bath

Shower, eco-friendly toiletries, hair dryer, towels

Twin Room With Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

Minibar, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1908)
$273 nightly
The price is $273 total
includes taxes & fees
The Mill Hotel & Spa

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star Chester hotel close to Chester Zoo
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
DoubleTree by Hilton Hotel and Spa Chester features a full-service spa and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

7 meeting rooms are available. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel and Spa Chester is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
DoubleTree by Hilton Hotel and Spa Chester has a restaurant on site.
Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nigel

Liked: Cleanliness

4 day break

I was pretty disappointed with the hotel i paid for a room with a kingsize bed instead i got two single beds pushed together But the hotel was very clean but once we rang for room service because we wanted a lighf snack just after our arrival and no one picked up the phone and we rang a few times in general was a very nice hotel just found a few little negaitve points
Stayed 4 nights in Feb 2025

6/10 Okay

Charlotte

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

mark

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Curtis

Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel lovely evening meal and delicious breakfast, excellent staff very friendly, spacious suite with comfy bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Mr Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Hennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Restaurant is super overpriced for the quality, breakfast was okay, room was good, staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

dave

Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Mrs

the staff were very friendly, but didn’t agree with £20 charge to go in pool this should be free, and was fully booked when we wanted to go. And room service food was burnt and cold.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities

Wouldn’t stay again

It was ok. I stayed here about 15 years ago and remember it being fabulous. This is the main reason I chose it again. Now, it seems run down and a little bit shabby. The rooms were very noisy with people coming in after a night out in the middle of the night. The shower was broken and there was no shampoo in the dispenser. There was also 2 water bottles in the bin.
Stayed 1 night in Jan 2025

8/10 Good

ANNA

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service, amenities
Lovely public areas, staff extremely helpful, bedrooms spacious but a little tired. Personal preference but the beds seemed very hard.
Stayed 1 night in Jan 2025

10/10 Excellent

Richrd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Mehhh

Stayed for 2 nights, humming for both nights from the aircon machine that even after trying to turn off the noise persisted from vents above the door. Evening meal both nights were lovely. Very disappointed in the second mornings breakfast. I think they charge £16 for breakfast… Mushrooms, hashbrowns, egg were cold, sausage was slightly warm still and beans were hot. When I asked for 2 poached eggs I was told they’ve been done and are on under the heat lamp. Anyone who’s ever done a poached egg may know if you want a runny egg that’s not what you’ll get leaving them under a heat lamp. Check out I was never asked how my stay was as the lady was too busy telling another member of staff what to do
Stayed 2 nights in Jan 2025

10/10 Excellent

dave

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating Went out of their way to make our stay special!
Stayed 2 nights in Jan 2025

10/10 Excellent

dave

Stayed 2 nights in Jan 2025

10/10 Excellent

Lynsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jan 2025