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Grosvenor Pulford Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior
Reception
Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Air conditioning

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Chester Racecourse
    ‪10 min drive‬
  • Chester Cathedral
    ‪10 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Family Room

9.8 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Deluxe Plus

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Family Deluxe Plus

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spiral Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Spiral Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Family Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Four Poster Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Four Poster Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Plus Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Plus Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Grosvenor Pulford Hotel & Spa

4-star Chester hotel with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grosvenor Pulford Hotel & Spa features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site, along with a car charging station.

Grosvenor Pulford Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay Half Board

Booked last minute for an impromptu birthday treat. Hotel were very accommodating, ensuring we got served food even though we arrived after last orders had been taken. Food arrived promptly and was delicious. Breakfast was excellent with plenty of choices in both the contintal and cooked options. The only downside was having to walk past toilets, which were really smelly, to get to and from our room. Smell had gone by morning after the cleaners arrived so didnt overly spoil an otherwise excellent stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum and daughter break

Lovely hotel with beautiful grounds and gorgeous pool and spa area which was quieter in the evening. The staff were all very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat !

After a warm welcome on reception, we went to our split level family room - it was spotlessly clean & luxurious. Fridge, coffee machine, massive bath & rain shower. We had breakfast in the exotic Palm Court Brasserie. Delicious & excellent service. There are specific times for children's swims in the pool, so check these on the website. We went for a swim after breakfast which was a great way to round off our stay ... only wish we were there longer ! Highly recommended !
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities

Unable to use spa after check out time

Very clean, comfortable and pretty hotel. However we did not actually get to use the spa as its only accessible until you check out which was not clear on the hotel.com site nor were we informed about when we checked in. Very annoying as we'd planned in time for a swim after breakfast so worth baring in mind before booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

10/10 stay

Lovely and welcoming hotel. The staff were friendly and very helpful. If I am ever travelling near there again, I would definitely want to stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Stayed 1 night in Apr 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice nights stay

Great hotel 10 min from Chester centre friendly staff, good spa nice pool and sauna had dinner and breakfast both really good. Family room ideal only gripe would be the check in was spot on 3 o’clock had to wait a bit, did not put us off 2 adults 2 grandchildren would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 2 days break, good food , spa facilities very good, staff very pleasant
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel with a nice large family room providing plenty of space and comfort. All the staff were great and very approachable.
Stayed 1 night in Apr 2025

8/10 Good

rebecca

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Sean

Stayed 2 nights in Apr 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Lovely hotel, reception staff were very welcoming and explained everything clearly. Decor of reception was gorgeous. Our room was on the ground floor. Classic room which was a comfortable size. Bathroom clean & well appointed with a great shower over the bath, having the controls away from the tap/shower end is very helpful. Lovely decor in the room although the small bed lights got in the way of the pillows. Hospitality tray well stocked but no fridge. I had a massage in the spa which was amazing, Megan was great. We enjoyed the pool area and the spa gardens. We had dinner in both restaurants. The Palm restaurant served a carvery on Sunday which was delicious although the service could have been better, we were left for long periods. The second night we dined in The Nelson, service was good and food was lovely. We had breakfast both days in house which was good with plenty of choice. This was a lovely stay, the hotel is in a beautiful setting which we enjoyed as the weather had been good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard, Blackburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. My wife and I really enjoyed our 3 night stay. The only downside: service in bar and restaurant a little bit slow. Nothing to worry about though. We’d stop there again.
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located just off the main routes around Chester and perfect if you want to be outide of the centre. The hotel is clean, well maintained with plenty of parking. There are 2 restaurants to choose from and both were open on Sunday evening. I booked a twin room for myself and my teenage daughter and would offer the folliwng advice for those travelling with children. 1. The spa facilities are only open to children at restricted hours so worth phoning ahead if uour planning to use the pool. 2. I paid via expedia to upgrade the reservation to half board. However upon arrival i was informed that the I would receive a dining alllowance of only £30 for myself and that my daughters meal would have to be paid in full. The difference in cost between b&b and half board was £49 so i was left feeling somewhat angry about this. I tried to contact expedia without sucess to try and resolve. Also, the credit is against food only.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to the Grosvenor Pulford

This was our third visit to the Grosvenor Pulford we really love this hotel. We enjoyed a delicious meal in the Palm Court restaurant and exceptional customer service. Our room was spacious and comfortable with lovely views overlooking the gardens. I would definitely stay here again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful 😍

Fantastic place to stay will be staying for longer next time
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Absolutely worth every penny Staff welcoming Room clean Place its self and grounds stunning Spa facilities great Would stop again
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my friends 30th birthday !!! The room was stunning , the staff super friendly! The restaurant and dining options were superb! We had the best time thank you so much for making it special for us!!!! X
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025