See all properties

Grosvenor Pulford Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Front of property
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Air conditioning

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Chester Racecourse
    ‪10 min drive‬
  • Chester Cathedral
    ‪10 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Deluxe Plus

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Family Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Plus Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

DoubleTree by Hilton Hotel and Spa Chester

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1008)
$143 nightly
The price is $143 total
includes taxes & fees
DoubleTree by Hilton Hotel and Spa Chester

About this property

Grosvenor Pulford Hotel & Spa

4-star Chester hotel with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grosvenor Pulford Hotel & Spa features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site, along with a car charging station.

Grosvenor Pulford Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Wonderful stay hotel is beautiful and the food in the palm restaurant was amazing as was the surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Lovely hotel and staff. Fantastic food. Look forward to visiting again.
Stayed 1 night in Jan 2025

8/10 Good

Helen

This hotel is wonderful, beautiful inside & out, great spa, food in Nelson’s very disappointing which was a shame. Would still return
Stayed 1 night in Feb 2025

10/10 Excellent

Petra

Stayed 1 night in Feb 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in a beautiful and quaint hamlet. The food here is excellent; the Nelson is a great pub that always has great atmosphere, warm and brilliant food. The Palm Court is also unique setting with great atmosphere. The gym has modern equipment, enough to get the job done. The rooms are always immaculate and comfy. The hallways can be a little noisy when people passing through but never stopped me having a good overall experience. Easily the best hotel and experience in the area by far.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as a family of 5 & the room was perfect for us. It’s very difficult to find hotels that can cater to a family of 5. The facilities were great & lots of added extras in the room. The restaurants are lovely & had a good selection of drinks & meal options. They are also beautifully decorated with added class. We only used the swimming pool once, as was a little small considering the size of the hotel. However, there are also lots of spa options if you fancy a treat. Overall we would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent soa facilities and staff and environment
Stayed 4 nights in Feb 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Staff & service, property conditions & facilities
Lovely weekend stay, great facilities, food and lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all fantastic and the food was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was enjoyable. The staff were great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ilona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and room .SPA and felicities amazing.Only one minus we can’t open the window because it was looking for restaurant/people.You can’t even opened the curtain because people have a table opposite our window.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Beautiful immaculate hotel with impeccable service. Lovely contemporary decor and excellent entertainment in the stunning Palm court restaurant. We love the place and always return when we visit Chester. No complaints at all!
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to go.

Lovely Hotel with beautiful rooms combined with a traditional pub / restaurant Nelson’s and the beautiful Palm Court restaurant. Lovely big Spa pool, staff were first class, big shout for Carol on reception, Max, Giovanni and Harry in the Palm court really looked after us.
Stayed 3 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Very nice hotel, attentive staff, particularly during dinner service. The room was comfortable & excellent spa facilities. The only down side personally was dogs in & around the hotel, but this seems to be way things are going now.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very comfortable hotel! Service excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely weekend and our two dogs were made very welcome. The food was great and staff so friendly. We will come back again in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

A gift from out children, a night away in a fabulous hotel. Such a lovely place, service was excellent, staff couldn’t do enough for you. Good food, nice drinks. All in all a lovely night away. We will return
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grove or Pulford

Stunning hotel,comfy rooms, good food. Can recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room . Modern. Nicely decorated. Absolutely spotless.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jan 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner
A beautiful hotel all round inside and outside areas are excellent
Stayed 1 night in Jan 2025