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Holiday Inn Chester - South by IHG

4.0 star property

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Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Bar (on property)
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
Wrexham Road, Chester, England, CH4 9DL
  • Chester Racecourse
    ‪5 min drive‬
  • Chester Cathedral
    ‪5 min drive‬
  • Chester City Walls
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Twin Beds (Walk-In Shower)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Holiday Inn Chester - South by IHG

4-star Chester hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Chester - South by IHG provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 140 square feet (13 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Holiday Inn Chester - South by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Junction Restaurant - Onsite restaurant.
24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 349 out of 993 reviews
Rating 8 - Good. 371 out of 993 reviews
Rating 6 - Okay. 163 out of 993 reviews
Rating 4 - Poor. 71 out of 993 reviews
Rating 2 - Terrible. 39 out of 993 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hywel

Traveled with family
Liked: Staff & service, room comfort
Hotel was so good for the price
Stayed 3 nights in Jan 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emma

Stayed 2 nights in Dec 2024

4/10 Poor

Holly

Stayed 1 night in Dec 2024

10/10 Excellent

Kushtrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it, swimming pool might need some dredging up soon
Stayed 1 night in Dec 2024

8/10 Good

Rida

Traveled with family
Liked: Staff & service, room comfort
We had a very memorable stay as a family. The staff was very kind and helpful. We enjoyed the breakfast buffet -the best Hash browns I've had! The pool was a good size
Stayed 3 nights in Dec 2024

8/10 Good

Quais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was good
Stayed 2 nights in Dec 2024

8/10 Good

I

Traveled with group
Liked: Staff & service, room comfort
Convenience Personified
Good spot convenient for City Centre. Hotel a little tired. Had no WIFI coverage that evening in fairness due to wet weather but TV a also did not work
Stayed 1 night in Dec 2024

8/10 Good

KEITH, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from public transport
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to Holiday Inn at reception the person at reception made a phone call to check if the room was clean . Rooms should all ways be ready and clean before check in time and we was nearly 2 hours over the 15.00 hrs check in time. We then decided to make use of the spar facilities . The jacuzzi was dirty and had bits of dirt at the bottom of the jacuzzi. The safety rails were rusty that went around the jacuzzi . The sauna was out of order in the men’s so I couldn’t use that . Towels from the spar reception smelt of chip fat so our experience of staying here was not good at all .
Stayed 1 night in Dec 2024

8/10 Good

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay good location to reach of the motorway
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Liked: Cleanliness
2night stay
1st night cancelled due to power cut after a storm. Left us having to arrange alternative accommodation.and await a refund. Checked in again the following day and all fine good service room clean breakfast plentiful however could be hotter.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

NORMAN

Disliked: Property conditions & facilities
We had no heating for 3 nights room freezing given small heater kept tripping out the condom packet behind the curtain left a sick feeling it was amongst dirt room not serviced No toilet roll or tissues lack of compatant Personperson on reception L
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Great place,very friendly and helpful staff,great food no complaints whatsoever 👌
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good size clean room, excellent breakfast and a complimentary evening drink.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. The reception staff were helpful and friendly. I cannot fault the place.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Rhonda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated
Extremely tired and dated. Breakfast was good but we cancelled our 2nd night there
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Handy for City Centre
Issue with checking in as booked DB&B but only showed B&B when checking in. Don’t know whether Hotels.com system or Holiday Inn booking system. We got sorted in the end. Could have done with a slightly earlier weekend breakfast but excellent choice as usual. Staff all pleasant and attentive. Not too far to drive into city centre.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Annie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unusually large room and our dogs were allowed to stay with us, which was great, as other hotels in the area couldn't accommodate them. The breakfast was generous with lots of options. The swimming pool area is perfect. What made our stay particularly enjoyable, though, were the helpful and friendly employees. They were all fantastic!
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel is good, The food is good, The bins in the car park need regular attention,
Stayed 3 nights in Nov 2024

4/10 Poor

Ismaeel

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property looks run down and our room was dusty and had a damp smell. I did ask to be moved, and we was upgraded to a slightly better room, however it still had a damp smell.
Stayed 1 night in Nov 2024