Holiday Inn Chester - South by IHG

4.0 star property

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Photo gallery for Holiday Inn Chester - South by IHG

Fitness facility
Exterior
Indoor pool
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
$74
includes taxes & fees
Apr 19 - Apr 20

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Grosvenor Nuffield Hospital
    ‪3 min drive‬
  • Place, Westminster Park
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪54 min drive‬

Room options

Standard Room, 1 Double Bed

7.0 out of 10
Good
(17 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Standard Room

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(18 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Twin Beds (Walk-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Chester - South by IHG

4-star Chester hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Chester - South by IHG provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 140 square feet (13 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Holiday Inn Chester - South by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Junction Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Liked: Staff & service
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness
Staff were very polite throughout whole stay Room was ideal , but was in need of a face lift
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

FRANK

Traveled with family
Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 1 night in Jan 2026

8/10 Good

Rita

Liked: Cleanliness, amenities
I didn’t have breakfast, I went for the morning wellness, swimming, sauna, jacuzzi and gym. The facilities were clean.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 3 nights in Dec 2025

10/10 Excellent

SHI MING

Liked: Cleanliness, staff & service, amenities
Great hotel, we had good time there. Great staff.
Stayed 1 night in Dec 2025

8/10 Good

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Kelsey

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, super comfortable rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. I did not expect breakfast included so it was a nice surprise.it was a good selection. I used the gym, pool, jacuzzi and sauna and it was not busy. We used the park and ride bus which was a cross the road from the hotel when we went to the city centre which was £2.50 return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rhodelia

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good sized room, overall needs updating, but breakfast was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Sri ram

Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
All of the staff were friendly and polite. Breakfast was well stocked and lots of availability. The room was cleared daily and the bag of chocolate and satsumas hanging on the door on Christmas Day was a lovely surprise
Stayed 4 nights in Dec 2025

10/10 Excellent

DINCER

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was clean and tidy
Stayed 1 night in Dec 2025

8/10 Good

Catherine

Stayed 1 night in Dec 2025

8/10 Good

Rhodelia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big and lovely but limited to where you can go for food and transportation.
Stayed 4 nights in Nov 2025

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness
We booked this hotel specifically to use the pool but it was closed, think we should’ve been informed of that as it’s a big selling point. The corridor outside of our room had a bad smell on both days. Staff were nice though, helpful and friendly and the room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness
Staff were lovely. Hotel room was dirty room 114. Still had other guests shower gels empty bottles and shower sponge. Empty loo roll Toilet paper on floor Bed had hairs in.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and tidy all staff friendly and helpful
Stayed 2 nights in Dec 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
both good
Stayed 2 nights in Dec 2025

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes staff courteous and room clean
Stayed 1 night in Dec 2025