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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
$90
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Racecourse Hotel
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Holiday Inn Express Chester-Racecourse Hotel Chester
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Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 328 out of 1009 reviews
Rating 6 - Okay. 88 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Bedding towels and bedroom very clean bathroom clean but soap dispencers and shower could do with a deep clean room 219
Stayed 2 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

N

Traveled with family
Liked: Cleanliness, staff & service
Perfectly acceptable 10 years ago. No air conditioning, top floor was rather hot. Windows didn’t block sound when closed or allow air flow when open
Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay , staff very friendly especially the lady hosting at breakfast. Room clean and comfortable would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff encountered were all friendly and helpful. An enjoyable 2night stay. Close to centre so was ideal. Would definitely stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Unfortunately having to pay parking on top, as this wasn't stated when we booked. We booked the hotel because we have electric car and wanted to charge onsite, the chargers were on site but NOT belong to the hotel, so none of the staff could assist, the sign associated with the chargers was not the same as the suppliers, so were unable to call for assistance too, the chargers we couldn't get to work, so we had to travel off site to charge the vehicle, disappointing. Now we know the hotel is not responsible however assistance should be there should your clients require any help? Or it should not be advertised as EV chargers on site, unless responsibility is taken to help patrons should they need it, not to simply state " they are not the hotels and we cannot help, sorry"
Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful,breakfast very good,bed very comfortable,overall a good stay.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

No Restaurant in the evening breakfast buffet was cold hotel was okay staff were nice
Stayed 1 night in May 2025

10/10 Excellent

Ceaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Stayed one night and from the time we arrived to the time we left, the service was excellent. The staff were really friendly and nothing was too much trouble. We asked for a last minute late checkout and they were able to accommodate us.
Stayed 1 night in May 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay at this hotel

Great hotel location, breakfast and parking excellent.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very good stay. Very comfortable beds, excellent breakfast and friendly staff. Excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

4/10 Poor

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities
The food was completely tasteless. ON the plus side, they have decent teabags! Very convenient for the racecourse where I was attending a conference Noisy guests in adjoining rooms (despite me asking to move as soon as I saw them in the hotel!!) who kept me awake until after 3 am, shouting and banging doors - the reception team were good and came to see them when complaints were made by myself and other surrounding rooms, however, this didn't stop them having to be told 3 times to be quiet I did speak to the hotel manager the next morning who has dealt with the issue, but it did spoil the overall experience of this hotel
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester break

Excellent from day one.the staff were excellent from start to finish.free tea and coffee in the hotel.check in was easy and professional.nothing was a problem.breakfast was excellent and the chamber staff you didn’t really see but they were definitely there as the rooms were gleaming.we will definitely be back.looking at dates for next year.thank you everyone
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Venue convenient to town, excellent staff, easy parking.
Stayed 3 nights in May 2025

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The room was very comfortable and the staff were all very friendly and helpful. The location of the hotel is great. Not too far from the city centre and also not too close.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok to stary shortly
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester business stay

Business stay, basic hotel. Not far from shops and bars.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay.

Great overnight stay. Breakfast included which was very good.Good choice of food. Complimentary tea and coffee throughout our stay. The staff were great, very friendly and helpful. Bedroom was ok bed was comfortable. Five minute walk to restaurants bars shops. We enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service
It was a nice place to stay, lots to do around area, clean & comfy would go again but I did ask reception for more shower gel as there wasn’t any left in the bottle that was provided in the room she said she would but we didn’t receive it
Stayed 1 night in May 2025

8/10 Good

ROBIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced race course was noisy during the nightwith delivery vehicles
Stayed 5 nights in May 2025