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Holiday Inn Express Chester - Racecourse, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Chester - Racecourse, an IHG Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Sports bar, alfresco dining
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪2 min walk‬
  • The Rows of Chester
    ‪4 min walk‬
  • Chester Town Hall
    ‪7 min walk‬
  • Chester (CEG-Hawarden)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Holiday Inn Express Chester - Racecourse, an IHG Hotel

3-star Chester hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse, an IHG Hotel offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse, an IHG Hotel Hotel
Holiday Inn Express Chester - Racecourse, an IHG Hotel Chester

Holiday Inn Express Chester - Racecourse, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews" "
Rating 8 - Good. 352 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester visit
A city hotel conveniently located for easy access to the Center. Reasonable pricing and very good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean room
There was a frequent knocking sound, which I think was something to do with the tank that fed the plumbing system, linked to people flushing the toilet I think, seemed go quieter when I shut the bathroom door. The was exceptionally clean and in very good condition. Some biscuits with the brewing up stuff would have been nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Stay overall was excellent.All staff very friendly and helpfull. Complimentary tea and coffee in lounge was a nice touch. Only downsize thought the bar prices a bit high ie pint of average beer 6 pound.
Stayed 2 nights in Oct 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was my 2nd stay at this hotel. The location is very good. Staff extremely friendly. Good parking though they’ve just introduced a parking charge of £10 per night. Good breakfast included in the stay as well as hot drinks available all day. I’d definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area and lovely hotel interior.
Stayed 1 night in Sep 2024

6/10 Okay

S

Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is within easy walking distance of most things in the city. Road noise overnight is quite bad - probably best to ask for a room facing racecourse rather than the road.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debmalya

Stayed 3 nights in Sep 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Alison Aiisha

Business traveler
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel and helpful staff.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not the best of starts...
Parking was said to be included, but wasn't. Had to go to the hotel from the car park security to try and sort it out, only to find out my booking hadn't actually got to the hotel itself. After a 30 minute wait, I was offered an apology as the booking had been "stuck in the system". I asked about parking and was told it wasn't included and that I had to pay £10 per night! Eventually, the staff agreed to offer me that FOC as a gesture of goodwill due to the booking fiasco. I then had to go back to the parking security box and explain all this.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for town centre and all other sightseeing experieces. Situated right on Race Course. Staff were all very helpful. Breakfast was good. We were in room 310 which was roadside and we found it quite noisy so we had to keep the window closed which made the room very hot which didnt make for a good nights sleep but on the whole ticked the box for our visit. Beware that the Hotel car park costs you £10.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely City Break
We really enjoyed our stay at this hotel. Ideal position for walking into Chester, didn't need to use the car at all. The staff were all very friendly and very helpful and breakfast very good and plentiful,
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully clean and comfortable with a very nice breakfast buffet. But what really stood out was the staff who were so very cheerful, welcoming and helpful that it really was a highlight of our trip's accommodations. Lucy is a gem!
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has now introduced a £10 parking fee taht they didn't use to have.
Stayed 1 night in Aug 2024