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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
Property amenity
Free daily full breakfast
1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $366 total
includes taxes & fees
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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday night away

Parking on site £10 for the night with secuirty too. We had a room next to some very loud girls, asked if we could upgrade or move to a quieter part & staff were great & relocated us to a little 6 room area, well happy & slept without disturbance. Good selection offered for breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PARKING NOT FREE

Hotels.com outline free parking at the top of the page. On arrival, I was met with a parking attendant and had to pay £30 for three nights. When checking in I raised this, original lady offered full refund, then manager was listening in. Came all guns blazing and stated that parking was not free and that if I’d looked properly on hotels.com (at the bottom of page) I would know this. And that the free parking was based on old reviews (not made obvious on booking page). The original lady then changed her mind and offered £20 refund rather than full. I accepted this and appreciated the gesture. I explained to the manager that the booking page is misleading and should be changed, the manager was not open to this feedback. A main reason I booked this hotel was for the free parking. I would advise if this is also you, don’t waste your money and try somewhere else as most parking areas in Chester are £10/night and hotel prices are similar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucy

Traveled with family
Lovely hotel staff very helpful & friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester H I Express

The hotel was welcoming, friendly and clean. All staff were helpful and knowledgeable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

georgios

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, breakfast and friendly, helpful staff!
Stayed 1 night in Mar 2025

2/10 Terrible

Ben

Liked: Staff & service
I wish to claim for a full refund. The property has a bar opened to 0200 AM and the noise in the hotel from 2-4 in the morning had affected my sleep and made the stay uncomfortable. No one picked up the phone and I complained to the hotel duty manager. The sockets in my room did not work also. Disaster. Full refund please
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our four night stay.We have been there before and enjoyed it then too.The breakfast was good too.The cleaners did a fantastic job and changed the towels and bedding if needed.We loved being able to make a free hot drink when we got back from our walks.The staff were all very friendly too.Theres nothing that we didn’t like.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

POK MAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great location Clean spacious room with a view Excellent breakfast Cant fault the hotel with anything.
Stayed 2 nights in Mar 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean tidy , excellent staff
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Breakfast at k but some of items not kept topped up so little disappointing. Overall good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very happy with the stay. Friendly and helpful staff. Nice location and plenty of choice for breakfast. Would stay again.
Stayed 2 nights in Feb 2025

4/10 Poor

SM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,5 mins walk into the city,Good value
Stayed 1 night in Feb 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good services at a good price

Prompt service and helpful. Excellent price for location, condition of rooms and free breakfast. Only thing I would change is the coffee that is dispensed for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Friendly staff,very ciean room,a5min walk up into the town.Breakfast not so good.Although Breakfast not so good it is very convenient to everything you need,so would stop here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival greeted with an efficient and friendly welcome by Angela who is a mine of information and went on to complete the registration process expertly
Stayed 1 night in Feb 2025