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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Sports bar, alfresco dining
Property amenity
Sports bar, alfresco dining
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Bar
  • Laundry
$90
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Place, Chester Racecourse
    ‪1 min walk‬
  • Place, Chester City Walls
    ‪7 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(89 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. Room was really nice, everything we needed in there Breakfast was included in the price which was plentiful
Stayed 1 night in Jan 2026

2/10 Terrible

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Staff & service
When we arrived on the Sunday the staff couldn't be less helpful. I am a member at IHG and the first time we stayed here the receptionist made you feel very welcome but not this time. Different receptionist I should add. We arrived before check-in but were told no rooms were available which wasn't a problem and we were told point blank nothing until 2pm. Members don't get early check-in apparently, only 'Elite members'. When we returned we were issued our room which was fine except for only being able to access half a dozen channels on the tv. A member of staff offered to sort this out for us and came up to our room scanned a few channels on the remote and said sorry I can't help it's locked??? They did offer to change our room but we didn't want to wait around until 2pm the next day. When we asked if someone could sort out the remote the next morning we were told there was no-one onsite and that we had picked the worst week to book??? On the plus side the cleaning staff were great and the 2 guys on duty on Monday morning were much better and we couldn't fault them. We have been offered a discount which is very good of them but sadly we won't stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful, room clean and comfortable, breakfast good
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good standard
Stayed 1 night in Dec 2025

8/10 Good

Terry

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect .Staff breakfast and the cleanliness all 5 star.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff made check in easy, clean room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rhodelia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we visit our Daughter. Always extremely good all round.
Stayed 2 nights in Dec 2025

8/10 Good

Adrian, CWMBRAN

Liked: Cleanliness, amenities, property conditions & facilities
Very clean with the staff being very attentive for most of the time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

MRS M T

Traveled with group
Lovely helpful staff. Nice comfortable, clean room. Good walk in shower. Plenty of hot water and towels. Great self service breakfast. Complimentary drinks station with hot chocolate before bedtime!
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel. Less than 10 minute walk to bars, restaurants, shops etc. Plenty of parking spaces. Pleasing to the eye reception area with nice comfy seating on arrival. Small issue on checking in but the lovely Emma sorted it all out for us with the minimum of fuss. All staff were extremely friendly and always had a smile for everyone they came into contact with. Good breakfast. Would recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent staff, they all make an extra effort, liked the Christmas Jumpers 😊👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of the guests were noisy but the hotel was nice
Stayed 1 night in Nov 2025

8/10 Good

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Dec 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good size room, reasonable breakfast
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

mr martyn

Disliked: Amenities
Bed was comfy. Noisy next room with connecting door
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Traveled with partner
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Business traveler
Liked: Staff & service
Beware: walls are PAPER THIN. You can hear your neighbors coughing during the night. If you're lucky, they will be quiet, otherwise bring ear plugs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean, modern and great location
Stayed 2 nights in Nov 2025