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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Sports bar, alfresco dining
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪2 min walk‬
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
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Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Geoff

Traveled with partner
I was not informed of a £10 per night charge for parking. I will not be staying here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel with efficient and friendly service. We were provided with everything we needed for our overnight stay and at a very fair price with an very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, the room was excellent for our 1 night stay. Easy walk to chester centre.
Stayed 1 night in Dec 2024

6/10 Okay

SHEENA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. Extra paid for parking. Breakfast very bland, overdone.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas markets visit to Chester
A comfortable hotel to stay at in Chester. Close enough to the city centre to walk in passing various historical things. Convenient for the Christmas markets which was the purpose of our visit and close to many eateries.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Was unfortunately on ground floor by main road and im used to countryside so was noise for me
Stayed 2 nights in Nov 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Made felt welcome. Clean room lovely breakfast. Near everything
Stayed 2 nights in Dec 2024

10/10 Excellent

GARETH

Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Business traveler
Liked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, buffet breakfast ok, great location to walk into town just be aware its £10 parking. When I booked it said free parking !
Stayed 1 night in Nov 2024

10/10 Excellent

gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paying £10 for parking
Stayed 1 night in Nov 2024

8/10 Good

Wendy, Cheadle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for walking around Chester town centre. Slept on the sofa bed which was not comfortable and needs a better mattress. Apart from that, we had a lovely stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Debi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

JASON

Disliked: Staff & service, property conditions & facilities
Very Poor
Greeted by lady on Reception who was eating as she attempted to talk. She never gave a good review of Chester. We tried asking about an Uber taxi to take us to a Restaurant that we booked, said Uber was not operating in Chester. She also said only one taxi company operated in Chester. I booked an Uber (So not sure about her comment) Room was narrow and small for a double. Breakfast was terrible, bacon, sausage was overcooked and very tough! Scrambled eggs were like eating rubber, orange juice had a strange taste. Bread for toast was best of poor offering!
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated so that we only had a short stroll before reaching the beautiful town centre. So for location it was excellent, however, for myself personally, the hotel was far too noisy. We had to ask to move rooms as our first room was located on the front, which was next to an extremely busy, noisy road. We were then moved to the back, which was slightly better but still was lots of noise, trains going by, workmen making loud noise, a dull humming noise. I didn’t really get much sleep over the 2 nights and for that reason I wouldn’t return to this hotel. I couldn’t fault anything else, staff etc were very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with parking and just a stones throw away from the centre of Chester. Very friendly helpful staff and Breakfast included. I've stayed her 3x now. What more can you say.
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 1 night in Nov 2024