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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily full breakfast
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪2 min walk‬
  • The Rows of Chester
    ‪4 min walk‬
  • Chester Town Hall
    ‪7 min walk‬
  • Chester (CEG-Hawarden)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1005 reviews
Rating 8 - Good. 356 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Parking is owned by the race course but when we arrived at the security point they had our name and after I'd paid the guard £10 per night (no concessions for blue badges) we parked up fairly close to the hotel entrance. It would be great though if people were told beforehand how the Hotel parking worked. The reception staff were always friendly and helpful and we found it easier to order taxis through them (cutting out the automated booking system that the taxis use) The breakfast was good too. The hotel is very close to the centre of the city but at the moment they are doing road works in many central areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicola

Traveled with partner
Liked: Staff & service
Good location for the town centre. We were allocated a disabled room, the bedroom was fine but the bathroom was very clinical, lots of bits of rust visible and could have been cleaner. Breakfast was satisfactory. Staff friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Cherie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and comfortable room, and excellent breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short break
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay at the holiday inn express
Stayed 2 nights in Oct 2024

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness
Breakfast was good and the staff polite and helpful. The hotel is well located. The Holiday Inn room booking process is poor. A standard room means allocation of either twin or double on arrival, as I discovered on arrival to my room and with no option to change or cancel. Specifically requested a double but allocated a twin for three nights. Chester has many hotels and had I realised this was likely, I would have booked elsewhere. I stay in hotels 45 nights for year and have done for 35 years or so. This is the first time this has happened to me.
Stayed 3 nights in Oct 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room as you would expect for type of hotel. Clean and functional. Easy walk into the town centre.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a short break in Chester, parking which is always a problem for city stays is right outside for £10.Just a short walk up to the city centre. Hotel had everything we needed inc free wi-fi and breakfast included, will be staying again now we've found it
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base from which to explore Chester.
Fantastic location, great staff, excellent breakfast, highly recommended. Exceptional value. A great base from which to explore Chester.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very busy road outside, walls were too thin as could hear next room snoring. Would ask for a room away from main road. Breakfast is good, parking costs £10 per night. Good location to city centre.
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Traveled with family
Liked: Amenities
Was a pleasant stay. Easy staffed 24hr overnight parking. Clean and comfy. Negatives - next to railway which was noisy. Breakfast was a bit limited on variety but otherwise nice and fresh
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey, Rockville

Stayed 2 nights in Sep 2024

10/10 Excellent

William, Chipping ongar

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Chester centre,breakfast very good,parking secure
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and Breakfast.
Great hotel in a very good location for Chester city centre. We got a great deal through Hotels.com. Parking is not free anymore £10 a night paid to the Racecourse. Very helpful staff and very nice breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 5 nights in Sep 2024

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was disappointing. The receptionist was lovely however my booking wasn’t showing from Hotels.com. She sorted it for us but not a smooth check in. Rest of stay was fine
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was ok. In need of a bit of a makeover. Carpet stained in places. Toilet seat seemed to small for toilet and moved when you sat on it. Shower was good. Breakfast available and lots of choice. Staff very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I needed on a two night stay for business trip
Stayed 2 nights in Oct 2024

8/10 Good

H

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great value, clean, convenient
Great for an overnight stay - room clean if a little tired. Convenient location 10 mins walk from town, lovely breakfast. Secure parking. Amazing value with Tesco vouchers!
Stayed 1 night in Oct 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester visit
A city hotel conveniently located for easy access to the Center. Reasonable pricing and very good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean room
There was a frequent knocking sound, which I think was something to do with the tank that fed the plumbing system, linked to people flushing the toilet I think, seemed go quieter when I shut the bathroom door. The was exceptionally clean and in very good condition. Some biscuits with the brewing up stuff would have been nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Stay overall was excellent.All staff very friendly and helpfull. Complimentary tea and coffee in lounge was a nice touch. Only downsize thought the bar prices a bit high ie pint of average beer 6 pound.
Stayed 2 nights in Oct 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024