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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Free daily full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very happy with the stay. Friendly and helpful staff. Nice location and plenty of choice for breakfast. Would stay again.
Stayed 2 nights in Feb 2025

4/10 Poor

SM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,5 mins walk into the city,Good value
Stayed 1 night in Feb 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good services at a good price

Prompt service and helpful. Excellent price for location, condition of rooms and free breakfast. Only thing I would change is the coffee that is dispensed for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Friendly staff,very ciean room,a5min walk up into the town.Breakfast not so good.Although Breakfast not so good it is very convenient to everything you need,so would stop here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival greeted with an efficient and friendly welcome by Angela who is a mine of information and went on to complete the registration process expertly
Stayed 1 night in Feb 2025

8/10 Good

Elaine

A night away

Lovely stay
Stayed 1 night in Feb 2025

6/10 Okay

Mrs Helen

Traveled with partner
Liked: Cleanliness, staff & service
Ok stay. Hotel room a tad dated and extremely hot. Hairdryer broken. Also booked a double room and was given a twin. Terrible coffee at breakfast. Very good location.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and reasonably priced

Very welcoming staff and the downstairs was clean and well maintained. Next to the racecourse the hotel parking was effortless, paying at the manned entry booth with either cash or card. The room's sofa bed cannot really be used as a sofa as when you sit on either end, you roll into the middle. Road noise on the road side, may seem obvious but loud even when dry, or pay extra for a racecourse side room. A 5 minute walk into the city centre with everything that has to offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Traveled with partner
You booked us in a disabled room which we didn’t request, kept awake at night with green emergency light glowing in the room. You now have to pay £10 per day to park.
Stayed 2 nights in Feb 2025

8/10 Good

Melville

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside is that since we last stayed here, they have introduced a £10 per night car parking charge.
Stayed 5 nights in Feb 2025

8/10 Good

R E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service, room comfort
Great location and handy on site car park, just £10 for overnight parking
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Traveled with partner
Clean hotel, staff were friendly & helpful. Ideal location for city centre, walking distance to city wall & castle.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Had to pay for parking, which is not clear when booking. The sofa bed is one of the worst things I have ever had the misfortune of sleeping on, really poor quality.
Stayed 1 night in Jan 2025

10/10 Excellent

Idwal

Traveled with partner
Easy to find, the hotel is very friendly and helpful. The rooms have comfortable beds with soft or firm pillows.The breakfast is also quite substantial and tasty.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable to city centre

Very convenient for city centre. Staff very friendly. Car parking on site, charge payable.
Stayed 2 nights in Nov 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities

Over night stay

Hotel is a 10 min walk of Chester city centre and is right on the race course if that’s your reason for coming. Over all hotel is in good condition. There is a bar for residents though choice is limited. Room was clean and comfortable with choices of pillows. Tea and coffee are also in the room along with a hair dryer. We didn’t get a great nights sleep as there is a busy road next to the hotel, as rooms don’t have A/C you have to open the window for ventilation. I wasn’t happy at being charged for parking £10. As the Hotels.com website said it was free. Though this is more to do with hotels.com than the hotel.
Stayed 1 night in Jan 2025

8/10 Good

Tom

Stayed 1 night in Jan 2025

4/10 Poor

Hamish

Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Good value for money. Staff very pleasant. Not far from town centre. Breakfast quite good.
Stayed 2 nights in Jan 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff, great breakfast and hot drinks on tap. Parking £10 overnight.would recommend.
Stayed 1 night in Jan 2025