Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
$79
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Place, Chester Racecourse
    ‪1 min walk‬
  • Place, Chester City Walls
    ‪7 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪45 min drive‬

Room options

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(78 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1012 reviews
Rating 8 - Good. 319 out of 1012 reviews
Rating 6 - Okay. 90 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 12 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
hotel is a bit tired but staff were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, room and breakfast was perfect. The only issue really is that there is no AC so during the heatwave it was pretty tough to sleep. However, they did offer lighter sheets and a desk fan to help ease the heat. Highly recommend this holiday though!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time , the staff were very helpful and helpful. The breakfast was great.
Stayed 2 nights in Jul 2025

8/10 Good

Alastair

Traveled with partner
Liked: Property conditions & facilities
Staff were all very friendly and helpful. Plenty to eat at breakfast time. No Air-con so the room was a bit warm as the fan provided was only blowing room air. However, no air con is reflected in the reasonable price.
Stayed 2 nights in Jul 2025

6/10 Okay

Judith

Traveled with family and small children
Liked: Cleanliness
We found the property not very family friendly room was very small the travel cot only had a very hard thin mattress which was uncomfortable for baby. Staff weren't very happy when asked to warm some milk so baby could have breakfast so baby didnt have any didnt come down for breakfast second day and came home day early would not recommend for a family with baby happy when asked for milk to be warmedbaby
Stayed 3 nights in Jul 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ! I stayed in the summer and there was NO Air Conditioning in my room
Stayed 1 night in Jul 2025

6/10 Okay

belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the reception staff were fantastic, they couldn’t do enough for us! We had booked late and the only room available was a standard double. The room was lovely and clean, but the bed was very small. When we went to bed, I couldn’t sleep in the bed as I rolled into the middle and it felt like I was on a hard board. I had to try and sleep on top of the duvet for a bit of comfort, which meant I had no covers. Luckily it was warm, but I did have to use one of the large towels to put over me in the night. Breakfast was alright, staff were lovely and helpful. Checkout was quick!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

The staff here are fabulous! The rooms & breakfast at the hotel are basic but handy for an overnight stay in Chester - great for zoo & city centre. We had an issue with our room at check in and it was sorted very quickly, every staff member we came into contact with were so helpful & friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My opinion.wont be everyone's

Been here several times. Friendly staff. Excellent buffet breakfast. Rooms clean. Parking £10 for right outside hotel and just a short walk into Chester center. What more do you need if your out for a night on the Booze
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location in nice hotel

Great location, hotel in good condition. Room very warm and no a/c, which was the only downside. Plenty options at buffet breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Chester Racecourse

Hotel is nice & breakfast is good. The room was in the road side and even though window was kept closed all night, the traffic noise did disturb me.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room TV dodgy

Comfortable hotel but we had issues with the TV in the room which they weren't able to resolve and the room we had, for some reason a disabled room, was noisy with the sound of a boiler or some other equipment turning on and off throughout the night.
Stayed 1 night in Jul 2025

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good. No air con. So had to open window so traffic was louder. Breakfast could have a little more variation.
Stayed 3 nights in Jun 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness

Great overnight stay

Great stay overnight - attending a family event. The room was very clean and comfortable. Breakfast was substantial Staff helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vending machine

Only problem was with the vending machines! took the machine but did not dispense the goods (water and crisps) luckily the guy on duty was able to give me the goods, he had no idea about how to fix the machine though, not his fault he was very pleasant and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

David

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
What a rubbish hotel to stay at. The first thing is the welcome to the unexpected £10 charge to park your car while the specifics of booking the hotel was one with parking and how I known there was going to be a charge. I would’ve chosen another hotel that didn’t charge. On checking, I could not even hear the receptionist because the reception is in the bar which was full of what I believed to be a pile of golfers who won a Sunday night we’re being rather noisy The hotel was extremely hot not potentially the hotel‘s fault but there are no windows open and the air-conditioning is only in the reception area so because of that you have to open the window in the room well the noise from outside was horrendous having been out on the Sunday night it didn’t matter but returned when people were still making noise outside at half past midnight and that noise again was started off at 5:30 with a delivery what appeared to be to the racecourse of loose material maybe sand maybe soil in the night wheel truck with a cover over the tipper area shouting from the driver to some member of staff of the racecourse and at 5:30 on a Monday morning is atrocious what a crap hotel spoiling a 60th birthday celebration the room itself a room for two people had only two coffee sachets and two of small milk cartons Do not stay here if you want some sleep, especially on a hot day in fact, it’s obviously hot at that hotel because one of the glass windows has actually melted inside the glass.
Stayed 1 night in Jun 2025

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before. Service was good, very clean and helpful staff. Room was beneath back entrance with many delivery lorries in the mornings which was quite noisey. Had a bit of problem with the card access to our room, but staff did manage to sort it. Overall good location for Chester and in and out of the area.
Stayed 4 nights in Jun 2025

8/10 Good

Alwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, on Chester race course, short walk into town & tourist areas. Good parking paid, overnight ( till 2 pm next day).
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modern and clean with a convenient location. It was only a 10-minute drive from Chester Zoo, but also a short walk from the city centre. We also found a nice park across the road that the kids enjoyed. The staff were helpful and friendly, and the complimentary drinks (tea, coffee, and juice) were a nice touch, saving me a fair bit of money on drinks for the kids. A good breakfast was also included in the price, featuring cooked options, fresh fruit, yoghurt, cereals, and more. The only slight negative was that the room was quite noisy. The sound of people opening and closing their doors seemed to reverberate around the building. We also had to keep the window open, as there was no air conditioning. This meant there was quite a bit of outside noise from the nearby train line, as well as what sounded like a club or bar that was pretty noisy on Saturday night. The overall stay was positive, and I would recommend it as a good value central location with reasonably priced parking at £10 per day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel on a friend's recommendation and it did not disappoint. The city centre was within 10 mins walking distance and even the hop on tour bus stopped outside the hotel. We had an enjoyable day on the bus including a river cruise. The hotel room, staff and breakfast were lovely. We had an enjoyable stay and would not hesitate booking again.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025