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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
1 bedroom, in-room safe, desk, blackout drapes
Exterior
Free daily full breakfast
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

9.0 out of 10
Wonderful
(64 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star Chester hotel steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 192 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Chester - Racecourse by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for the city and going out and about from the hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Selbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy walking to town centre and parks. The race course is right next door to hotel if you want to go. This was our second visit to the hotel and the staff there are very friendly and they went the extra mile for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff good location
Stayed 1 night in Apr 2025

4/10 Poor

Keith

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN, Cannock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. £10 a day to park , this is reasonable for chester. Easy to walk up into town.
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked an extra night, to make my traveling plans easier. But didn't know that I had to pay £10.00 a night for parking, so it made a good priced hotel, dearer.
Stayed 1 night in Mar 2025

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Petr

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Noisy room for disabled which was via cheap door connected to other room(where somebody was listening tv all night)
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Vincent, manchester

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel... really great breakfast.. very helpful staff ...short walk into the town...safe parking next to hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Room comfort

Adequate small double bed

We were given the room for people with disabilities and the toilet was high and sink was for us. The smell of bleach on arrival wa also strong on arrival and this lasted into the afternoon of the next day, wasn’t pleasant. The bed was smaller than a double nit sure why but it was comfortable to sleep in with another person in there as well. Overall adequate but likely wouldn’t book again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Every member of staff was warm, friendly and helpful. Access to the places of interest is all in easy walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday night away

Parking on site £10 for the night with secuirty too. We had a room next to some very loud girls, asked if we could upgrade or move to a quieter part & staff were great & relocated us to a little 6 room area, well happy & slept without disturbance. Good selection offered for breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PARKING NOT FREE

Hotels.com outline free parking at the top of the page. On arrival, I was met with a parking attendant and had to pay £30 for three nights. When checking in I raised this, original lady offered full refund, then manager was listening in. Came all guns blazing and stated that parking was not free and that if I’d looked properly on hotels.com (at the bottom of page) I would know this. And that the free parking was based on old reviews (not made obvious on booking page). The original lady then changed her mind and offered £20 refund rather than full. I accepted this and appreciated the gesture. I explained to the manager that the booking page is misleading and should be changed, the manager was not open to this feedback. A main reason I booked this hotel was for the free parking. I would advise if this is also you, don’t waste your money and try somewhere else as most parking areas in Chester are £10/night and hotel prices are similar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucy

Traveled with family
Lovely hotel staff very helpful & friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester H I Express

The hotel was welcoming, friendly and clean. All staff were helpful and knowledgeable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

georgios

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024