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Hotel Indigo Chester, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Point of interest
Exterior
Point of interest
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Grosvenor Park
    1 min walk
  • The Forge
    1 min walk
  • Chester Station
    8 min walk
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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includes taxes & fees
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About this property

Hotel Indigo Chester, an IHG Hotel

4-star Chester hotel close to Chester City Walls
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hotel Indigo Chester, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1004 reviews" "
Rating 8 - Good. 154 out of 1004 reviews" "
Rating 6 - Okay. 32 out of 1004 reviews" "
Rating 4 - Poor. 11 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Very relaxing
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is no parking on site - you need to drive 5 minutes to parking garage but hotel picks up cost - so hotel only has one large access space for a large bus to pull in to entrance that you use to unload your luggage. It was raining when we arrived and staff helped us bring it in and even to our room. Lent us another umbrella to use to walk back to hotel from parking garage. but all hotels seem to not have parking in Chester as old city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the decor, service and staff werre great. Very professional and within walking distance of the town. Parking is not available but there are opions nearby but other than that, the hotel is close to perfect !
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive
Stayed 1 night in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip away
It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value too!
Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.
View from the balcony room 410
Anniversary package
Anniversary package.
Stayed 2 nights in Aug 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024