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Macdonald New Blossoms Hotel, Chester

4.0 star property

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Photo gallery for Macdonald New Blossoms Hotel, Chester

Property entrance
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Front of property
Reception hall
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
St John Street, Chester, England, CH1 1HL
  • Chester Cathedral
    ‪3 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Racecourse
    ‪10 min walk‬
  • Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed (Deluxe Suite)

Combined shower/tub, hair dryer, towels

Deluxe Suite, 1 Double Bed (Deluxe Suite)

  • 273 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 405 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe King)

  • 315 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed (Standard Double)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Family 3)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed (Standard Family 3)

  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Standard Family 4)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Family Room, 1 Double Bed (Standard Family 4)

  • 320 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds (Standard Twin)

  • 142.3 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Twin Bed (Standard Single)

  • 68 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Macdonald New Blossoms Hotel, Chester

4-star Chester hotel walkable to Chester City Walls
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with hair dryers and irons/ironing boards. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Macdonald New Blossoms Hotel, Chester features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Victorian hotel also offers express check-out and an elevator.

Macdonald New Blossoms Hotel, Chester is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 22 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1650
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Blossoms Hotel Chester
Chester Macdonald Hotel
Chester New Blossoms Hotel
Macdonald Blossoms Chester
Macdonald New Blossoms
Macdonald New Blossoms Chester
Macdonald New Blossoms Hotel
Macdonald New Blossoms Hotel Chester
New Blossoms Hotel
New Blossoms Hotel Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel, Chester Hotel
Macdonald New Blossoms Hotel, Chester Chester
Macdonald New Blossoms Hotel, Chester Hotel Chester

Macdonald New Blossoms Hotel, Chester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1007 reviews
Rating 8 - Good. 306 out of 1007 reviews
Rating 6 - Okay. 203 out of 1007 reviews
Rating 4 - Poor. 125 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Keith

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel bit dated needs some small attention, staff where really lovely very kind ,
Stayed 1 night in Feb 2025

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Save your money and stay somewhere else, no soap in the bathroom they knew but just didn't say or give replace ment until asked , room cold heating did not work, breakfast was poor,, tables had not been cleared had to search for glasses, plates and butter.choice lvery limited for a hotel, coffee was in a pump vacuum flask and tasted awful , I asked to purchase a cappuccino and they told me this hotel chain does not have such coffee machines it's a policy. Staff were lovely but understaffed and manager was not available
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

MR Robert

Liked: Cleanliness, staff & service, room comfort

Good location

Very noisy room towards the Main Street due to no double glazing on windows. Breakfast was very disappointing with very little choice for continental breakfast
Stayed 1 night in Feb 2025

4/10 Poor

Dawn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Very dated

From the pictures the hotel looks very grand and nice, however i would say that it is deceptive. On the inside the room was very dated and old fashioned. The shower took an incredibly long time to heat up which was frustrating, it also wasnt very powerful. Bathroom was warm Bed was pushed against wall, which wasnt necessary as there would have been space to walk around Staff let me store my bag the next morning which was nice For what it was, id say it was expensive, especially as no food included. I wouldnt encourage staying here to other people, as i have stayed in nicer hotels in chester for the same price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tony

Stayed 1 night in Feb 2025

4/10 Poor

Jillian

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent location.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel , bit tired , in need of some repair in our room , heated towel Rail wires bare in shower area, reported but not fixed . Comfortable bed , large room
Stayed 1 night in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service

Not happy

We was not happy with the room rhey give us the wrong one first then given us the right one they did not refresh it one we did not thing it was the usual standard of McDonald's hotels ,we had no cold water for above hour on the first night
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Only stayed 1 night, but Chester is a beautiful City, hotel staff superb and extremely helpful, location was ideal, highly recommend, yes rooms are maybe a little dated but can't fault the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Derek

Disliked: Staff & service, room comfort

1 night in Chester

Arrived 18/01/25 and check in was good The room 204 looked good at first glance with good clean bedding. We found a lip gloss capsule in the floor but don’t know if it was previous occupant or the cleaners. Just handed it to reception The bathroom requires updating as patches of damp mould was present The window blind pull chain was broken so couldn’t shower with building windows opposite As we was only there 1 night we didn’t report it Overall the room was ok it’s just a shame attention to the minor issues isn’t automatically done The buffet breakfast was a disaster even though a time slot of 9.30 was given to us After finding a clean table food was minimal or none left Yoghurts eggs some cereal’s mushrooms and milk was empty with other food only having 1 portion Both coffee and hot water pots had ran out We approached staff who said ok and bits of food arrived in bits and bats Other people started queuing at 9.45 but no tables were cleared and obviously limited food available Some of them walked out complaining at reception We also went to reception and was told it had been reported to catering with somewhat of a tiny apology from them Overall the stay was not a disaster it’s a shame breakfast wasn’t acceptable and can only hope that morning was a one off as catering staff was trying their best but getting nowhere
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Stayed 1 night in Jan 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely staff, good value

For the price we paid we were very surprised to get such luxury. Check-in was slow but the staff member explained she was the only member of staff in and she was clearly very busy as well as incredibly polite and kind. The room was large and comfortable, although it was advertised as a King bed, it was two singles pushed together and the gap in the middle made it less comfortable. The location was great as it is walkable to basically everytjing we wanted to do around Chester. The only downside was the parking was a bit of a walk away and expensive but the value of the hotel was enough to negate that. Breakfast was lovely, buffet style with hot food to order. Id have liked better hot choice as it was all or nothing and we werent even asked how we wluld like pur eggs. They were fried well but not our preferences.
Stayed 1 night in Dec 2024

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor carpet thread bare Bed very uncomfortable very poor room for the price.
Stayed 1 night in Jan 2025

4/10 Poor

CAROLYN

Traveled with group
Disliked: Amenities, property conditions & facilities
Quite disappointed with our stay. The room was really dusty. The cold tap ran hot. There were two holders over the bath presumably for shower gel and shampoo, one was broken. The shampoo was attached to the hand basin and you couldn't reach it from the shower. We had to ask for tea/coffee on 2 occasions. The corridor wasn't hoovered during our stay. We were room only so cannot comment on the food. The beds were really comfortable.
Stayed 3 nights in Dec 2024

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is advertised as a 4 Star Luxury Hotel, at the moment it is actually a poor budget Hotel. Positives; Location & Parking Nearby. Negatives; Paid extra for Deluxe room. Badly stained carpets and bed. Dirty room. No toiletries left in bathroom. The bed looked as if someone had already slept in it. Lots of mould on the windows. Dirty sink. No heating in hotel room. Grubby exterior. Grubby Hotel Bar. Reception cover hit or miss. Reception staff need to be more professional and friendly. Hotel needs to close for deep clean and refurbishment. Worst Hotel stay in very long time and no excuse for lack of hygiene.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service

Enjoyable stay.

Suite was good size, but was very warm despite having windows being open (-3 outside) radiators weren’t on so just the general temperature of the room. Bed sank into the middle but was comfortable on the whole. Room decor was fine, if not a little tired could probably do with modernising. Minor blemishes around the room were noticeable, caps on taps missing, cracked plug sockets etc. On the whole good value, but certainly not pristine. Would stay again, but unlikely to pay more.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Liked: Staff & service, room comfort

Xmas Break with Partner..Ok..ish

Stayed with my other half for a 2 night Xmas break, positives was location to the city centre, good sized room, efficient check-in process and breakfast (£12 each), good shower, iron and ironing board, negatives..bar only open on the Saturday night, room needs some tlc (209), towel rail didn’t work, dust in many areas of the room, would be a 2nd choice if other hotels we stay at are fully booked (Abode, Crowne Plaza).
Stayed 2 nights in Dec 2024