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Aparthotel

Roomzzz Chester City

4.0 star property

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Photo gallery for Roomzzz Chester City

Grande Studio | Private kitchen | Fridge, microwave, stovetop, dishwasher
Reception
Family Studio | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Penthouse Suite | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Kitchen
$91
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Norroy House, Nuns Road, Chester, England, CH1 2LJ
  • Chester Racecourse
    ‪3 min walk‬
  • Chester Cathedral
    ‪6 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Grande Studio

Grande Studio | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grande Studio

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Studio

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Smart Studio

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Family Studio | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Studio

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite

Penthouse Suite | View from room

Penthouse Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Roomzzz Chester City

4-star Chester aparthotel steps from Chester Racecourse
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Added amenities include free WiFi, a flat-screen TV, and a rainfall shower. Weekly housekeeping is available.
Roomzzz Chester City offers 64 air-conditioned accommodations with safes and designer toiletries. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Chester aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Roomzzz Chester City features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Roomzzz Chester City is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 14 per day); discounts available
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Family friendly

  • Travel crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 10 per night

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: GBP 20 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Safe
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 64 units
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: GBP 15 per day
  • Nearby parking fee: GBP 14.00 per day (3609 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Roomzzz Chester Hotel
Roomzzz Hotel
Roomzzz Chester
Roomzzz
Roomzzz Chester City Aparthotel
Roomzzz Aparthotel
Roomzzz Chester City Apartment
Roomzzz Apartment
Roomzzz Chester City Chester
Roomzzz Chester City Aparthotel
Roomzzz Chester City Aparthotel Chester

Roomzzz Chester City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1042 reviews
Rating 8 - Good. 234 out of 1042 reviews
Rating 6 - Okay. 35 out of 1042 reviews
Rating 4 - Poor. 11 out of 1042 reviews
Rating 2 - Terrible. 8 out of 1042 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, room comfort
This is the first time we have stayed here and we would definitely stay again. The hotel is located close enough to the centre and has everything you could need
Stayed 1 night in May 2025

10/10 Excellent

rebecca

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, room comfort

1/10

Dirty room Not accessible room for push chair Air con broke told reception and no fans available, room had no windows that could open so it was like a sauna all night
Stayed 2 nights in May 2025

6/10 Okay

Miss J

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, amenities
Great staff on the front desk. Great location. Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty. Easy lift. Good parking. Tight but fits perfectly when everyone is parked properly.
Stayed 2 nights in Apr 2025

8/10 Good

MAIRI C

Liked: Cleanliness, room comfort

Pleasantly impressed

My stay was perfect for what I needed.
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
What a shame. It is a great location, just inside the city walls. Chester is small, and the hotel was convenient for everything. The property has been updated with fairly recent fixtures and fittings. But the cleanliness more than offset these pluses. On first entering the room, we looked around, went to the bathroom, and raised the toilet seat. OMG, there was brown stuff inside. Now concerned, we looked around the room and saw a big cobweb in a corner where the clothes cupboard meets the room wall. I was curious why the spider chose that spot. The cupboard was taller than most people, so I ran my finger along the top of the cupboard near the cobweb and a cloud of dust blew up. I wanted to check out at this point, but my wife was tired and could not face it. So I got some disinfectant wipes from the car and started wiping. The kitchen area was clean but the were many small hairs on the bathroom floor. The rest of our stay was uneventful.

10/10 Excellent

Alison

Liked: Cleanliness, room comfort

Perfect Stay

Andrea on reception was amazing could not have been more helpful. We stayed in the Aintree Suite the amenities were excellent. Efficient AC well equipped kitchen comfy bed and excellent power shower. The location was perfect we would highly recommend Roomzzz at Chester
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great space for families
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

J G

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, room comfort

A great place to stay for the racing

Booked 1 night for a business stop over in the area . Parking is charged by an app and was £15 for 24 hours. The check in was seamless and very efficient .I was given my key to the Goodwood suite . There was a lounge kitchen diner . The kitchen had all the amenities you would need a hob a dual power microwave a fridge and dishwasher. The bedroom also had a TV . And the bathroom was well equipped with a powerful rain shower. The main event was the views . You are only 100 metres from Chester racecourse . I would definitely return
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Very welcoming

Staff very helpful and welcoming. Comfortable room/apartment. Very handy for Chester and the racecourse. A nice place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, room comfort

Lovely hotel with full kitchen facilities

Great place to stay! Right next to the racecourse (which is more or less in the centre of town) with parking a couple of minutes' walk away. We didnt use the hotel car park which was full anyway. We were hoping to watch our favourite tv programs but the weather had knocked out the signal. We weren't told when we arrived but overhead someone talking about it. We paid £10 extra for a late checkout but felt maybe this should have been waived due to the inconvenience caused by not having music or tv.The receptionist very kindly said she'd check with her manager. All in all though, I would definitely recommend this lovely apartment hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Adrian

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think I was expecting a little more, so when I got a Premier Inn with a small kitchen, I was a little disappointed. We had a Family Room with the sofa made up into a second bed, and there was very little space left in the room. It is pet friendly, but they charge £20 a night extra for your furry friends. The parking is limited and more expensive than the Racecourse next door (£15 v £10), which also has some EV charge points. It's also in an excellent location for exploring the wonderful city of Chester. My biggest issue was noise, though, and during the two nights we stayed, I got very little sleep. A buzzer was going off randomly in the hotel, waking us at least 2-3 times. The Racecourse has a clock which chimes on the hour every hour, and the road outside is quite busy even through the night. The windows let in lots of that noise, even when tightly closed. So, all that said, would I stay again? No, I wouldn't!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Great centrally located accommodation, friendly staff with warm welcome
Stayed 1 night in Jan 2025

6/10 Okay

Lewis

Stayed 1 night in Jan 2025

10/10 Excellent

Sion

Liked: Cleanliness, room comfort

Always stay here when we visit chester

Stayed 1 night in Jan 2025