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Rowton Hall Hotel and Spa

4.0 star property

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Indoor pool, open 7 AM to 9 PM, sun loungers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, open 7 AM to 9 PM, sun loungers
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
Rowton Lane, Rowton, Chester, England, CH3 6AD
  • Chester City Walls
    ‪8 min drive‬
  • Chester Racecourse
    ‪9 min drive‬
  • Chester Cathedral
    ‪9 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Double or Twin, Garden View

Double or Twin, Garden View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

  • 65 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Room

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bed Apartment

Two Bed Apartment | In-room safe, desk, iron/ironing board, free WiFi

Two Bed Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Apartment

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, free WiFi

Master Suite

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Rowton Hall Hotel and Spa

4-star Chester hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Rowton Hall Hotel and Spa offers 37 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Rowton Hall Hotel and Spa features an indoor pool and a steam room. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Rowton Hall Hotel and Spa is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Rowton Hall Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.95 for adults and GBP 12.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester

Rowton Hall Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 380 reviews
Rating 8 - Good. 109 out of 380 reviews
Rating 6 - Okay. 54 out of 380 reviews
Rating 4 - Poor. 26 out of 380 reviews
Rating 2 - Terrible. 15 out of 380 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radiator didn't appear to work in bedroom but we were warm enough in bed. They did have small plug in heater in wardrobe.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking was nightmare. Had to park in the dark, muddy, wet car park and walk to the reception getting covered in mud. Went for a drink in the bar and the girl who didnt speak very good english had the personality of a dead fish. Then when we tried to sleep the room was boiling and the windows didn't open so had an awful nights sleep. Breakfast took ages and we had to watch a group be sat, served and fed before ours turned up. Won't be back but it wasn't a bad hotel.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Nice hotel but could be so much more.
The hotel needed a good coat of paint inside and out and our bathroom definitely needed upgrading. It took the restaurant staff 25 minutes to take our ordrr in the evening even though there was only a handful of guests in there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel for a relaxing break .
Lovely room with everything we needed. Everything was clean . Staff were all pleasant and helpful. Food was very good . The pool area was clean and relaxing. First visit but very impressed and will definitely be staying again.
Stayed 3 nights in Nov 2024

8/10 Good

caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the room was lovely. The extras I had paid for were in place which was appreciated and my request for a garden room with a door also appreciated. Our disappointments were in the bar, the beer on tap is not cold at all. This was pointed out to the staff evening one but was still the same evening two. You don't sell crisps either which I thought was strange. Ordered room service by mobile as phone didn't work in the room, waited 40 mins then my partner went to ask, order wasn't on. This was rectified and came soon after but was seriously over fried. We were not charged room service charge. Breakfast service was extremely slow and Sunday took nearly an hour. Ratio of staff seemed ample to deal with the amount of covers just lack of organisation. We were not acknowledged for some time. Buffet was very slow to be replenished and took several guests to ask repeatedly. Saturday order was taken and took 25 mins for coffee and toast plus one ask. Really not good. Fire alarm went off three times, twice in the night and once at 9.30am I am not complaining about this as at least it works, perhaps the fact everyone was tired because of this, breakfast could have been more on point and up to scratch. Spa area was lovely again spotless and the staff lovely. Miss opportunity to upsell to us, no idea if any availability for treatments during our stay but we could have been pursuaded if it was offered. Last min avaliablity cards under the bedroom door works a treat
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
We went for a mid range room It was dated with a smaller tv than we had hoped The room could have been cleaner
Stayed 1 night in Nov 2024

8/10 Good

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. The building is a little dated in parts. The service was a little lacking at times, it felt like a lot of the staff members were new and inexperienced. We had breakfast and a bar snack and all the food was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior Deluxe Room. Our room #119 was spacious. The only negative on this room was the carpet, which needed a good cleaning. We dined in the hotel restaurant and had breakfast in the hotel. Our meals were very good. We did like that the hotel was dog friendly, even in the restaurants.
Stayed 3 nights in Nov 2024

2/10 Terrible

Miss

Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
3 star hotel in reality - very tired
Had 2 superior rooms both of which were very tired with marks etc and not 4* in standard, no a/c either. The corridors were also showing signs of being worn out. Spa area was the same and cushions all marked. Breakfast needs to be pre-booked for time slots and complimentary free hot options are limited. £5 supplement charge for a full English. Venue also hosts a lot of wedding so be prepared for that. Overall I’d say the hotel is 3 star in reality
Corridor to rooms with steep stairs and window ledge dirty with dead bugs
Marked carpets in room
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Business traveler
Disliked: Staff & service
Bar area was nice and comfortable, well furnished. Very poorly run hotel, rude staff at breakfast and in the bar. No draught beer available due to issues. No lift for people on the top floor nor help with luggage. Room was comfortable but in need of painting, tv didn’t work. Plug in the sink was stuck down. Hallway carpets dirty. Disappointed with the place.
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, really comfy bed
Not a lot to stay, arrived late, went to bed...fabulous room very comfy bed...got up, had breakfast and left.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr Huw D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
An excellent hotel with wonderful leisure facilities. The service from the staff in the bar was top rate. We were able to charge our electric car overnight. A relaxing and comfortable stay.
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Overall good experience spoilt by food order not reaching the kitchen leading to a 40 minute Waite till I raised concern. Offers a refund in cash. Called back at the room by the management to be informed that due to T&Cs I would have to return the cash and accept a card refund. No a good experience. This was the 3rd food order not to be received over 3 stays.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pool was nice. The room we stayed in was very tired, curtains were covered in dust, furniture was old and damaged and it just wasn’t well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and spa
Excellent hotel, the room was superb, the staff are very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Staff were friendly and efficient. Food was tasty and well presented. Enough variety at breakfast to please all. The bedroom was well presented but had a couple of niggles like 1 bedside lamp didn't work....but it was replaced and a dressing gown was grubby looking so didnt wear it. When this was mentioned to reception they apologised and said they would have replaced it. So they cannot be fairer than that. A nice ambience surrounds the hotel. We will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing, near city, park and ride, and zoo
This was my second visit to this hotel, it is so relaxing and quiet being a short distance from the main road but in countryside. The staff are warm and friendly, the food I had in the bar area after a day at the zoo was delicious, as was the breakfast the following morning. I found the options that were included in the price ( a good continental selection and various choices such as bacon with preferred cooking of eggs) more than sufficient, there are further items eg full English for a supplement. The spa is nice with large swimming pool, sauna , steam room and surrounded by plenty of cushioned egg chairs and beds. I had a massage and hour or so after breakfast, it was divine. I finished my stay with a walk around the stunning gardens - the weather was sunny, the lawn and woodland areas would be a little boggy after more than the re entrance rain so take suitable footwear for this. Only a couple of minus points- although my room was gorgeous as was the garden view from it, it was ground floor and had patio doors opening out to a table and chairs outside- it isn't private, anyone outside could see straight into it, the path goes past it and a dog walker strolled by ( residents I should add, as dogs are allowed). So you need to keep the curtains closed for privacy. The other I mentioned after my first visit, namely that the whirlpool in the spa is an extension of the pool hence the water isn't warmer, not a major factor but one some might be disappointed with. Will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country charm and period interior. Close to Chester’s but retains a country location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 2 nights in Sep 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay. Food was fantastic, spa was lovely, treatments really good. Can’t fault anything. Highly recommend and will be back for sure.
Stayed 1 night in Sep 2024