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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Indoor pool
Exterior
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
$114
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(161 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(125 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(53 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(17 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Reviews

The Mill Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1104 out of 2061 reviews
Rating 8 - Good. 638 out of 2061 reviews
Rating 6 - Okay. 245 out of 2061 reviews
Rating 4 - Poor. 48 out of 2061 reviews
Rating 2 - Terrible. 26 out of 2061 reviews

Reviews

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

Lovely hotel in ideal location. Good breakfast- gluten free options. Very good value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Georgia

Stayed 2 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

very good hotel, briilliant staff, comfortable bar area with reasonable priced drinks.Comfortable bedrooms and the hotel has plenty of amenities ie Gym,Spa,swimming pool.We felt very comfortable in this hotel because the hotel staff were very pleasant and made us very welcome
Stayed 3 nights in Aug 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the canal with good parking and easy walking into town
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an excellent location to visit Chester
Stayed 2 nights in Sep 2025

8/10 Good

Iain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Peter

Traveled with group
Liked: Cleanliness, staff & service
The biggest disappointment was the breakfast offering. Anyone that likes a varied continental style breakfast will be very disappointed. Fruit virtually non existent except for apples, oranges and some tinned fruit. Asked for a banana and was told we don’t have them. No natural yoghurt - only non fat fruit yoghurts. No honey. Bakery only had croissants and pre cooked bread. Tiny area for cooked breakfast collection, no omelettes. The whole breakfast experience reminded me of hotels back in 70s or 80s. Very surprised.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Amenities
All staff very friendly service excellent room clean and spacious overlooking canal spa and pool was great
Stayed 3 nights in Sep 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service
Disliked: Room comfort

‘Nice’

Check in staff were exceptionally pleasant and really helpful. There needs to be more clarity about car parking online, including location and cost. The hotel feels comfortable to be in, the atmosphere and decor were lovely, but it does feel slightly dated in some areas. In the rooms, there is brick wallpaper which makes the rooms look cold. The traffic from outside is beyond the control of the hotel, but maybe by installing aircon, customers would be able to close the windows. Breakfast was ok. The bacon and sausages looked as though they’d been cooked under the heat of a hair dryer. A couple of minutes longer in the oven would not hurt at all.
Stayed 1 night in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed for city centre shops and restaurants

Good city centre hotel, not far to walk to all amenities and shops. Very clean and also helpful friendly staff, especially on reception. Food was bog standard pub grub in the restaurant, but the breakfast was hearty. I would stay again but would definitely eat elsewhere.
Stayed 1 night in Sep 2025

10/10 Excellent

KF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful .room cleaned when wanted.breakfest was very good plenty if needed.would say needs more milk and coffee in the room but everything else was o k.the swimming pool was also good to use
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mill hotel was lovely, the staff were so helpful and friendly . The breakfast was very nice and the staff were very efficient . The facilities are excellent. I had a full body massage which was very good and reasonably priced. The hotel was easy to find and very close to the centre. I would go again and would recommend The Mill .
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs a deep clean all over
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Easy check in. Room is quiet and comfortable. Lift is slow and sometimes takes ages to arrive.
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Happy
Stayed 1 night in Sep 2025

8/10 Good

Helen

Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great location. Spa facilities basic but good and great included in room price.
Stayed 1 night in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Melenie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
the shower in room 306 was very poor , with no bath it was the only washing choice , could be doing with a new shower head
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025