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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪9 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Designer store

Crowne Plaza Chester by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $112
per night
$135 total
includes taxes & fees
Apr 3 - Apr 4
Crowne Plaza Chester by IHG

About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1017 out of 1843 reviews
Rating 8 - Good. 564 out of 1843 reviews
Rating 6 - Okay. 194 out of 1843 reviews
Rating 4 - Poor. 43 out of 1843 reviews
Rating 2 - Terrible. 25 out of 1843 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely stay for a couple of nights friendly staff and nice to have breakfast in the price of the room too.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the only thing that lets it down a bit, bacon is very fatty and needs improving also possibly more choice required, but this is the only issue we had. We’ve stayed here quite a few times & always enjoy it . Just needs breakfast tweaking a bit!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property easy to walk into Chester
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Hotel was perfect for what we needed with quick access to town centre only being short walk away.
Stayed 1 night in Dec 2024

4/10 Poor

Rachael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very disappointed. Supposed ‘business class’ room was very tired and really not very clean. Bed was comfy but pillows were not. Asked for replacement pillows which either did not arrive or were just the same as the originals. Generally in need of a complete refurbishment. Downstairs was a bit better but very basic and also quite tired. One lift which seemed to be very temperamental. The staff were nice and efficient- the only reason I’m not giving 1 star across the board. I want to upload some real pictures to justify my comments but don’t seem to be able to.
Stayed 2 nights in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great central location for all of Chester's attractions. Reasonable price especially as it included breakfast as well. Would definitely stay again. Was good to be able to park on site as well at an extra charge, but gave peace of mind
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Christopher

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for one night
Stayed 1 night in Dec 2024

10/10 Excellent

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a beautiful triple room on the 5th floor that looked like it had been recently refurbished. Spacious and all the facilities needed including tea, coffee and biscuits. Efficient check in. Friendly helpful staff. Lovely bar area. Decent breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebrations with friends
Nice hotel, friendly staff, shower was a bit hit and miss, but overall lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Trina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!! Going back next year for my parents birthday ❤️
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disappointing that bottle water wasn't provided in the room, plastic glasses, lack of toiletries, shower head broken. Excessive car parking charges of £12 a night.
Stayed 2 nights in Dec 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't up to much, my mum was nearly trapped in lift doors, as they shut on her luckily a lovely couple managed to protect her from the lift door. Room very comfortable and clean. Staff excellent customer service.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean but old fashioned
Staff were helpful, room was clean and comfortable, but the hotel is dated and breakfast was very old fashioned and not very good (think 1980s Blackpool!). The leisure facilities although clean could do with refurbishing, and you had to pay £8 for a robe, otherwise you were just provided with a towel. The only in-room amenities were kettle, coffee and biscuits and there were no toiletries other than a basic soap dispenser. The hotel is expensive for what it offers.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a work trip, easy access to all Chester nightlife, all walkable. Lovely hotel on a very pretty setting at night next to the canal. Only downside for my stay was no USB sockets in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay yet again
Great hotel in a good location. Nice food and friendly staff The only (very minor) downsides are that the room could have done with being a tiny bit warmer, and the parking is tricky
Stayed 2 nights in Dec 2024