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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Grosvenor Park
    ‪7 min walk‬
  • The Rows of Chester
    ‪8 min walk‬
  • Eastgate Clock
    ‪8 min walk‬
  • Chester (CEG-Hawarden)
    ‪26 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Chester by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $99
per night
$119 total
includes taxes & fees
Mar 3 - Mar 4
Crowne Plaza Chester by IHG

About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 997 out of 1812 reviews
Rating 8 - Good. 556 out of 1812 reviews
Rating 6 - Okay. 189 out of 1812 reviews
Rating 4 - Poor. 44 out of 1812 reviews
Rating 2 - Terrible. 26 out of 1812 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jayne

Liked: Cleanliness, staff & service
Disliked: Room comfort
DISAPPOINTED!
Avoid room 341 or any in that line.Stayed here before: love the location; great pool and gym; plentiful breakfast; good staff; good pub. HOWEVER, why they put 2 adults for 6 nights in a completely inadequate room is beyond me. We booked a king bed double room. That was no king bed. They said it was a junior king, whatever that is. The bathroom was ridiculous. Miniscule sink, no outlet, no towel bar, no shelf for toiletries or toothbrush. Had to store things on the floor!. One crappy desk chair. We had to sidle by each other in the room. Maybe ok for a single person for a night. Asked for upgrade but said they were fully booked. Yet I saw availability on line. EVERY OTHER ROOM AROUND US WAS FINE!
Stayed 6 nights in Nov 2024

10/10 Excellent

farrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
It is a wonderful hotel and all the staff are very friendly love staying here
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to town centre.
Stayed 1 night in Nov 2024

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Great weekend break away. Breakfast in the morning was spot on, great service by all members of staff. Use of the swimming pool and jacuzzi etc were included too which was nice. Only things that let it down slightly is that our room (311) was right by the lift, so we heard that every time it went up and down. Also the WiFi seemed very patchy and did cut out from time to time. Other than that couldn't fault it at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

ANN

Stayed 2 nights in Nov 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just a short walk to Chester town centre. The staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a little tricky so do not rely on Google maps. It is on a very pretty canal and the breakfast looks out over this also. It was hard to control the temperature in the room, but given the time of year it was fine.
Stayed 2 nights in Nov 2024

8/10 Good

peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation.
My friend and i had such a relaxing stay, it was our second year syaying here and there will definitely be a third.
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are really showing their age. Bar and restaurant are great but the rooms and bathrooms are like going back in time 40 years.
Stayed 2 nights in Nov 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, room comfort
Mill house and spa chester
Hotel clean large room . Pool area jacuzzi steam room very good included in cost of room .full English breakfast very good.close to main shopping. Parking available at £12.50 a day payable at reception. Great value for money definitely would stay again .
Stayed 2 nights in Nov 2024

2/10 Terrible

nwudo

Traveled with family
Disliked: Cleanliness, amenities
I can’t believe that after having paid for the nights we are not allowed to park. What is the essence of sleeping over when I can not even park in the hotel car park
Stayed 3 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is great the staff are very friendly and the hotel is very clean and comfortable love staying here
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gareth

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Amenities
Excellent stay fab breakfast and lovely room overlooking the canal
Stayed 1 night in Nov 2024

10/10 Excellent

Derfel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from the station and then into the city centre. Quiet beside the canal. Convenient to use gym, pool and spa facilities. Not the most comfortable bed, adequate, repetitive breakfast (just two cups of coffee, only fat-free yogurt, limited fruit options, same cooked food every day), which is why we chose to eat elsewhere in the evening!!
Stayed 3 nights in Oct 2024

8/10 Good

Thomas, Killingworth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception area and dining areas are modern. Rooms are dated. Bathroom seemed neglected in bedroom. Good gym
Stayed 3 nights in Oct 2024

6/10 Okay

Ed

Liked: Staff & service
Disliked: Property conditions & facilities
Mixed bag, okay for the cheap price, but let down by a number of issues: Checkout was at 11 but we were suddenly woken just after 9 by the cleaner coming into our room. Not a pleasant way to wake up. Room facilities were basic: no internet, just regular TV, no bedside lighting. Room itself was comfortable and clean. Non-mixer taps on the sink and bath/shower meant scalding hot water came from the hot tap. Breakfast was included in the price and good quality, but the bowls weren't properly cleaned. Didn't try the spa, so can't help there. Not as nice on the inside as the fancy exterior would want you to believe.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel with pleasant staff
Stayed 1 night in Nov 2024