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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Indoor pool
Lobby
Terrace/patio
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪9 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Designer store

Crowne Plaza Chester by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1040)
The price is $91
per night
$109 total
includes taxes & fees
Apr 17 - Apr 18
Crowne Plaza Chester by IHG

About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1031 out of 1898 reviews
Rating 8 - Good. 594 out of 1898 reviews
Rating 6 - Okay. 200 out of 1898 reviews
Rating 4 - Poor. 45 out of 1898 reviews
Rating 2 - Terrible. 28 out of 1898 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort
Wasn’t impressed, roomed had an overwhelming smell of paint, couldn’t turn the light on without the extractor making a ridiculously loud noise, and the room was tiny for a two night stay We’ve stayed before there an it was a loads better experience, breakfast is great though and love chester
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
First time we have stayed at the hotel and it’s safe to say we were not disappointed. Staff are very friendly, helpful, and welcoming and the hotel’s facilities are excellent. The breakfast is really good and there is plenty to choose from, also the free secure parking is excellent and an added bonus. The restaurant is excellent and they have some great offers on for residents, the hotel offered a New Year’s Eve party special which was a 3 course meal with a glass of Prosecco and was very well priced. Chester city centre is a 5 minute walk which is ideal and if you walk along the canal path there’s a great pub 3 minutes away called the Harkers Arms. We enjoyed the hotel that much we have already booked for New Year’s Eve this year and we can recommend this hotel highly. Also our room was cleaned every day with the towels replaced every day, all together we had a fantastic 3 nights and the staff were first class.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Traveled with group
New year and 60th birthday celebrations
We stayed for 4 nights over new year with friends and family as it was my husbands 60th birthday New Year’s Day we went to the New Year’s Eve gala and it was excellant the food was amazing as was the staff the only thing letting it down was the Disco very poor choice of music when he did get everyone dancing he would spoil it with a rubbish song and everyone would sit down a lot of other people we spoke to some who had been coming for years said the same even tho we kept making requests he didn’t play them otherwise a great evening
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years eve
Was amazing night, food everything lovely staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
New year stay
The Hotel is a fabulous stay , staff work hard to make it an exceptional experience around the building it is clean modern and cosy....our room unfortunately was really dated and not great to stay in especially for 3 night's which let our experience down and it would be nice for a refurbishment to take place as some area's we're lovely and modern. With the Hotel busy for new year we didn't address this and the overall experience made up for it .
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year at The Mill Chester
Stayed over the new year. As always the service we received was excellent. Had breakfast every morning and it was always hot and we were served with a smile. The party night for New Year’s Eve was amazing, along with the food and the service from all of the staff. Thank you all so much.
Stayed 3 nights in Dec 2024

6/10 Okay

Jane

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was hard especially for disabled but we managed it
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable central hotel.
Great hotel for a few days away in Chester. Good room service and very attentive housekeeping who could not do enough for us fair play. Definitely will stay again. Very comfortable hotel.Parking for Hotel.com quests is £12 per night but free for direct bookings with hotel that’s a bit steep but your rooms booked early enough will compensate for that.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Market rasen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't really fault it
Stayed 1 night in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Very good value for money. Starting to look a bit dated, but excellent location for Chester town centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing , fantastic facilities and friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jon

Stayed 1 night in Dec 2024

10/10 Excellent

Gayle S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the breakfast was phenomenal! The bed seemed a bit lumpy but we slept great! The whole building has a medieval charm.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with partner
Ok stay. Room was adequate but needed better lighting and bigger single beds. The bathroom was very dated and shower was just a mixer tap style shower with poor water pressure. Breakfast was ok but busy and needed to be better laid out. The gym and spa was very good. Staff were very friendly and welcoming. Just needs some refurbishing to make it better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location, near to the city/ train station and bus exchange... Lovely bar, very clean and breakfast was great..
Stayed 2 nights in Dec 2024

8/10 Good

Keith

Traveled with partner
Room was spacious and had a good size balcony with a view over the canal. Staff were very good.The only downsides were the difficulty in getting to the car park and also, the queue for breakfast. Would stay again though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Chester
Great location, friendly welcome
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Excellent for experiencing Chester
Amazing, this is our 4th time and we are never disapointed
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chester - nice weekend away
The hotel was very clean. The staff very helpful, polite and friendly. The beds and pillows were not at all comfortable. They need replacing. The hotel is situated just out of town. The spa was was good and the pool thankfully was heated. Overall, a good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location for chester
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024