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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(34 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(9 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(118 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Front of property

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1007)
$126 nightly
The price is $126 total
includes taxes & fees
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About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1036 out of 1904 reviews
Rating 8 - Good. 596 out of 1904 reviews
Rating 6 - Okay. 201 out of 1904 reviews
Rating 4 - Poor. 43 out of 1904 reviews
Rating 2 - Terrible. 28 out of 1904 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Jillian

Stayed 2 nights in Mar 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I slept well and found the hotel comfortable. However, it was difficult to find on foot from the train station using Google maps. The meal was okay but quite expensive for the quality. The heater and TV in the room did not work.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jo picton weekend stay

I enjoyed our stay Nice room view over lookin the canal Pool sauna and steam room and jacuzzi was nice n clean Food service was nice Staff were noce and freindly Was recommended here my daugvter's freind definitely reccomend to others and would stay there again thank you Jo picton X
Stayed 1 night in Mar 2025

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying there as convenient for town and family. The only trouble was going in Two lifts and over a bridge hauling a suitcase and other bags - I think staff should look at a persons age before putting them across the water. Was not worth asking to move as it was very busy. The second was the noise at 3am in the morning with a couple arguing really noisy but was sorted quiet quickly after a telephone call. Also we found the teapots in the Dining room looked as they could do with a good clean -on the outside - otherwise the food in the bar was terrific and staff very helpful - will stay again -as not over the bridge
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is well located between bus / train terminus and Chester city centre. It struggles with large influx of people at Sunday breakfast with queuing out the door at peak times. The 1 lift in the main hotel is also a. bottleneck at check in/ departure times. The TV in the bedroom was “elderly” and they deserve a revamp. Notwithstanding these observations we felt it was good value, the staff were welcoming and attentive. The gym facilities looked excellent.
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

samantha

Traveled with family
Liked: Cleanliness, staff & service
The staff were very friendly We had 2 rooms booked & paid extra for a premium king room for one of them but the bed was no different than the standard room. In fact the standard double seemed better than the premium king. Place was a bit of a maze to get around. Was great otherwise, very unique. Great staff & breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Amenities, property conditions & facilities
A reasonably priced hotel. Good position for accessing the centre of Chester. Pleasant staff and an excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Inda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in The Mill and Spa a few times really enjoyed our stay staff friendly and nothing to much trouble will definitely be going back
Stayed 2 nights in Mar 2025

6/10 Okay

Anthony

Room on floor 2 facing the canal was affected by road traffic noise from very early in the morning, room size very small and scantily furnished but cleanliness excellent and a good breakfast
Stayed 1 night in Mar 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast pleasant staff and a good nights sleep
Stayed 1 night in Mar 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before so knew what it was like. Very convenient for shops etc. Car park busy but always managed to find a space. Good breakfast. Staff always lovely.
Stayed 2 nights in Mar 2025

8/10 Good

Joy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance from the train station ( 10mins) and for walking into Chester city centre. No air conditioning in the room and it was quite quite hot but there was a fan provided. Disappointing experience in the spa but otherwise great. Would stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent service, very good location. Bar and restaurant very good. Room and bathroom very outdated but comfortable and warm.
Stayed 1 night in Mar 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel

Great hotel in a very good location. Very good included breakfast. Staff were wonderful. Great bar for drinks. The only issue was the comfort of the bed in our particular room. The bed was quite creaky and the mattress too hard for us, might be ok for others as people like different mattress types but not for us. Spa lovely and a great added extra at the hotel. Would definitely stay again but upgrade to a superior room and check the bed on arrival
Stayed 2 nights in Mar 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the spa but didn't enjoy the classic room ,it was very compact and i would not have had two single in the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyndsey

Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Couldn't fault it.had a room with a balcony and jacuzzi bath.only thing i didnt like was no bathrobes had to pay extra !
Looking down onto Chester town
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Chose the Classic Spa Day treatment but was disappointed that only five options were able to choose from, not the list shown online.
Stayed 2 nights in Mar 2025