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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Exterior
Indoor pool
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
$95
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(150 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(115 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(46 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Reviews

The Mill Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1071 out of 1988 reviews
Rating 8 - Good. 614 out of 1988 reviews
Rating 6 - Okay. 234 out of 1988 reviews
Rating 4 - Poor. 43 out of 1988 reviews
Rating 2 - Terrible. 26 out of 1988 reviews

Reviews

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at a reasonable price

Great location for discovering Chester. Facilities are nice - but you can’t relax by the pool, a few plastic chairs only no sun loungers. Breakfast was nice although I’m not sure about pre-cooked toast …. a bit hard and dry. Nice bar area - would be nice to have a drink with a canal view.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

Staff are wonderful. The hotel is 5 minutes walk into town. The room was extremely hot, window only opened slightly, no A/C The bar could do with more ambience, felt a bit like an airport lounge. Maybe dim the lights, a few plants and put candles on tables. Really annoying having to pay for parking £28 for two nights, however that seems to be most English hotels in towns. Overall I would go back.
Stayed 2 nights in Jul 2025

6/10 Okay

ALLAN

Rather dated style, room OK. but some poor quality fittings (bathroom door handle came away in my hand on second use). Breakfast.....very dated, and limited selections. I suspect the whole place is in transition....and will hopefully improve.
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Traveled with partner
We liked the bar area and restaurant Our bedroom was not in a good position To pay for car parking, being disabled, not good Many hotels we stay at do not charge
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located on the canal. Walkable to town and restaurants. Second time there and would definitely recommend it to others!
Stayed 2 nights in Jul 2025

8/10 Good

NADINE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit warm, equipped with a fan which was very helpful. The staff were very accomodating & were very friendly, Great breakfast and efficiency served.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Amenities
Location was great
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness, staff & service
Great location for access to the city. There has been work carried out to facelift the main area of the building which is very good however the room we stayed in is very dated. Clean but dated The staff at breakfast were very welcoming and food was excellent The car park cost £12 additional to the cost of the stay do this needs to be factored in Overall, a nice hotel and would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Staff & service, room comfort

City Break to do a Mystery Tour and visit the Zoo

Location very good. Breakfast hot buffet average, limited cold options. Our room tired and in need of air conditioning. Bar area looks modern, swimming pool a nice option at the end of a busy sight seeing day. Close to centre and bus interchange for public transport to Chester Zoo. Good safe car parking area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. A little warm in communal areas as no aircon. But nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking into the centre, easy to find, lots of parking. Warm, welcoming staff. Very clean and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Within easy walking distance of the City centre. The hotel was well run and the staff were very helpful. A very nice self service breakfast. The rooms were clean and tidy. Tha only downside was the room was warm and the bed cover had a heavy duvet in it which made it difficult to get to sleep. Once we sorted this out everything was OK. I would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We appreciated the free upgrade to a bigger room but the bathroom was still in the 90's..! The shower was either scalding hot or freezing cold and kept falling away from the holder it was on so had to practically crouch under the shower head. Apart from that it was a nice quiet 2 night stay, with shops within walking distance. Parking was safe and secure for £12 per 24 hours.
Shower from the 90's
Great Bed
Big Room
Stayed 2 nights in Jul 2025

8/10 Good

Jean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice to stay in. The facilities are good and the pool area and facilities are excellent. The staff are pleasant, helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort

Great location

Good check in arrived 2 hours earlier than check in and let us have our room … room was very dated not like on the photographs .. no air con in room but did supply a fan … by the main road so very noisy as had to have window open due to room being very hot … room was clean though .. breakfast good … excellent location
Stayed 1 night in Jul 2025

6/10 Okay

Rhys

Stayed 1 night in Jun 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, room comfort
room we had was not bad but high pitched noise outside as we were over the extractors in rm 421. window catches one missing and other faulty
Stayed 1 night in Jul 2025

8/10 Good

Marjory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All pretty good but the bed was quite small and not as big as we are used to. Good breakfast.
Stayed 1 night in Jul 2025