The Townhouse Chester

3.0 star property

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December 2024
January 2025

Photo gallery for The Townhouse Chester

Coffee/tea maker, electric kettle
Exterior
40-inch flat-screen TV with digital channels, TV, Netflix
40-inch flat-screen TV with digital channels, TV, Netflix
Staircase

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Lower Bridge Street, Chester, England, CH1 1RS
  • Old Dee Bridge
    2 min walk
  • Grosvenor Museum
    3 min walk
  • Chester Castle
    4 min walk
  • Chester (CEG-Hawarden)
    21 min drive

Room options

Two Bed Apartment

  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 2 Twin Sofa Beds

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed OR 4 Twin Beds

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

The Townhouse Chester

3-star Chester hotel steps from Grosvenor Museum
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Georgian hotel also offers a terrace, an arcade/game room, and gift shops/newsstands.

The Townhouse Chester has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
The Townhouse Chester has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1699
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Nearby parking fee: GBP 10 per night (1640 ft away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
An early check-in may be available by prior arrangement.

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection

The Townhouse Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 294 reviews" "
Rating 8 - Good. 100 out of 294 reviews" "
Rating 6 - Okay. 34 out of 294 reviews" "
Rating 4 - Poor. 18 out of 294 reviews" "
Rating 2 - Terrible. 9 out of 294 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phil

Stayed 2 nights in May 2024

10/10 Excellent

Peyia Wren

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Darren

Liked: Room comfort
Disliked: Staff & service
Nice hotel awful staff
Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Stayed 1 night in Aug 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Stayed 1 night in Aug 2022

4/10 Poor

Grahame

Traveled with family
Disliked: Property conditions & facilities
Beware
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Stayed 1 night in Aug 2022

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away very dog friendly
Stayed 4 nights in Jul 2022

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blocked drains detracted from otherwise enjoyable
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Stayed 1 night in Jun 2022

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Ian

Stayed 1 night in Jun 2022

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Stayed 1 night in Jun 2022

10/10 Excellent

Elisabeth

Stayed 1 night in May 2022

4/10 Poor

Dale

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was up three flights of stairs wiyn no lift.
Stayed 2 nights in May 2022

10/10 Excellent

Eanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the races. 24 hour bar and great service
Stayed 1 night in May 2022

10/10 Excellent

Lisa

Stayed 1 night in Apr 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Alli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location and very nicely presented hotel with a lovely outdoor area. The staff on reception were very helpful and allowed us to leave our luggage
Stayed 1 night in Apr 2022