The Moorings

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Moorings

Garden
Classic Twin Room, Private Bathroom
Food and drink
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Bluehouse Bank, Chester-le-Street, England, DH2 3JU
  • Beamish Open Air Museum
    5 min drive
  • Lumley Castle
    8 min drive
  • Diggerland
    10 min drive
  • Newcastle (NCL-Newcastle Intl.)
    36 min drive

Room options

Classic Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Accessible, Ensuite (Disabled access)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ensuite (Room 2 with Terrace)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ensuite (Room 7 Double)

  • Sleeps 2
  • 1 Double Bed

Classic Double Room, Ensuite (Room 5)

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Moorings

3-star Chester-le-Street hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
The Moorings offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary.

This Chester-le-Street hotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.

The Moorings is a smoke-free property.

A complimentary breakfast is offered.
The Moorings has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

The Moorings Hotel
The Moorings Chester-le-Street
The Moorings Hotel Chester-le-Street

The Moorings Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 68 reviews" "
Rating 8 - Good. 24 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!
The hotel was closed! We had a feeling it might be because we looked at the hotel and surrounding area on line shortly before we left. The hotel had put a message on to say they were closed for a few days, so we tried to check with yourselves that all was OK but got this automated reply - "Your reservation is confirmed. No need to call to reconfirm." When we tried to ring the hotel (we found a couple of telephone numbers) the calls wouldn't connect. We did go to The Moorings just after checking-in time, to see if it was the pub only that was closed, but everything was locked and chained!
Stayed 2 nights in May 2024

2/10 Terrible

G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling
We would like a full refund for our booking at this venue. When we arrived the onsite restaurant was closed down and the best the hotel could offer us was a bed but no food. We consequently had to book at a hotel down the road. We are very disappointed that there seemed to ha e been no way that The Moorings could have advised us of their difficulties. Unless we get a positive reponse to this we will never again be using Hotels.com.
Stayed 1 night in Apr 2024

8/10 Good

Daphne

Stayed 1 night in Apr 2024

10/10 Excellent

J G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bedroom with comfortable bed & excellent bathroom. Food in restaurant was superb and very reasonably priced. Staff were 5star - attentive, professional, very friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, room comfort
Would come back
2 night stay in accessible room. Plenty of space, room clean, bed comfortable with nice white linen and heavy white towels. Complementary tea & coffee, and small shower gel etc. Staff lovely and friendly throughout stay. Made sure we could eat breakfast in the downstairs part of the restaurant as the upstairs not wheelchair accessible. Breakfast lovely both days, freshly cooked to order. Really enjoyed what we had from the Arianos restaurant too. If you are after modern, up to date decor this is not the place for you. However if you are after clean, comfy and warm with great food and lovely staff then it represents good value for money. Thanks for a nice stay
Stayed 2 nights in Apr 2024

4/10 Poor

Judy

Stayed 1 night in Mar 2024

2/10 Terrible

David

Stayed 3 nights in Mar 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff but no WiFi and the bar downstairs wasn't open the food in the restaurant was delicious
Stayed 2 nights in Feb 2024

2/10 Terrible

S

Stayed 1 night in Jan 2024

10/10 Excellent

Lin

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Second time I’ve stayed there. Expect to revisit at some point.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Stayed 1 night in Oct 2023

10/10 Excellent

William Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moorings Hotel visit.
The stay overall was very good, the hotel and room were clean and the bonus of having the Italian bistro next door was brilliant.( good food and caring chef ) In respect of the team on duty, everyone was very friendly and attentive making the stay very enjoyable and would have no hesitation staying next time i am up in the north, a big thanks to everyone.
Stayed 1 night in Sep 2023

10/10 Excellent

Amber

Stayed 1 night in Sep 2023

8/10 Good

Ross

Stayed 1 night in Sep 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GNR stay over
Arrived early and room was already available, staff were really helpful offering to help with bags etc. restaurant food was really good, and staff very friendly. I called in the week asking if I could get an early breakfast as I was running GNR , they couldn’t open early but went out and bought me the breakfast items I’d mentioned specially. Needs a little updating but everything was clean tidy and professional and very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Stayed 2 nights in Sep 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night of comfort
An overnight stop following a long day at Beamish Museum. The Moorings provided all that we needed close by before a long journey home next day. The restaurant staff were excellent, recommending excellent food that was good value for money.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Estelle

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely stay and clean and comfortable room at a very good price Just lacking in hosting When given the key we were shown to our room but no other information passed on or anything in the room we had to ask what time and where breakfast would be served Also when we went to breakfast ourselves and 4 other tables were sat in the restaurant waiting for 25 minutes before seeing or being acknowledged by a member of staff and being shown where the coffee was it was a shame as the cooked breakfast was delicious and lovely accommodation as I say just lacking in a host to welcome you
Stayed 1 night in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
A good location for celebrations and weekends.
The Moorings changed hands six months before our visit. Interestingly it is now more of an Italian Restaurant with an accomodation block. The staff are friendly and helpful. The only down point is breakfast is basic and isn't served until 9.00am.
Stayed 4 nights in Jun 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, only negative comment is that the included continental breakfast was just a bowl of cereal. Cooked breakfast was available at £8 extra but this was not served until 9.30am. We were quite happy with the cereal, but others may not be. The bistro restaurant is excellent and good value for money
Stayed 2 nights in Jun 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
A lovely place, very popular / busy. Clean and modern. Reasonable cost. Lovely food. Husband had best steak ever. Would go again. Confusion on arrival as reception not open. Hotels.com site incorrectly states 'Front desk staff will meet you on arrival' - sign directed residents up stairs and round the back to the bar which was busy and the staff kept apologising until manager came to check us in. Needed complicated low level key code to get into hotel building. Hotels.com site incorrectly states breakfast included, but 'breakfast' just consisted of tea/coffee and cereals, not even a continental as no toast bread fresh fruit etc. Full English at the reasonable cost of £8. Very happy with hotel, but Hotels.com site needs correcting.
Stayed 2 nights in Jun 2023