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Hotel Los Cocos Chetumal

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Premier Room | View from room
Front of property
Reception
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museo de la Ciudad
    3 min walk
  • Museum of Maya Culture
    6 min walk
  • Palacio de Gobierno
    12 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

View all photos for Premier Room

Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Los Cocos Chetumal

3-star Chetumal hotel with restaurant
Along with 3 outdoor pools, this hotel has a restaurant and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site.
Hotel Los Cocos Chetumal features 3 outdoor swimming pools. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Chetumal hotel also offers gift shops/newsstands, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

La palma - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 115 out of 241 reviews" "
Rating 8 - Good. 79 out of 241 reviews" "
Rating 6 - Okay. 30 out of 241 reviews" "
Rating 4 - Poor. 7 out of 241 reviews" "
Rating 2 - Terrible. 10 out of 241 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

rene

Traveled with family and small children
Liked: Cleanliness
They haven’t been keeping up with the mentenance the rooms need a little more mentenance work like walls need a little pain job since it’s stained with previous job being done . A little paint would do it and make it look a lot more presentable . The pillows need to be upgraded.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Justiniano

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

FRANCISCO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin, Houston

Liked: Amenities
Nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Stayed 2 nights in Jul 2024

8/10 Good

Lilian

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro Mariano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonner and the place not unkept
Stayed 2 nights in Jun 2024

10/10 Excellent

Moreiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Azalia, Orange Walk Town

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. My son enjoyed the pool.
Stayed 2 nights in Apr 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel. Sometimes the service (at the restaurant) was not the best, slow and one rude server. Other than that, the hotel is okay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ardon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in every aspect!
Stayed 1 night in Feb 2024

10/10 Excellent

Josue

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar!!!!
Stayed 1 night in Jan 2024

8/10 Good

Suzy

Stayed 1 night in Jan 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Vacation
Hotel needs update on furnitures. Shower needs an appealing feeling.
Stayed 3 nights in Jan 2024

8/10 Good

stephen

Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

norma

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buen servicio y adecuada limpieza de la habitación. El baño de la habitación 123 necesita una renovación completa. Puerta de la regadera rota, moho en piso y mosaicos, etc. Buen restaurante.
Stayed 1 night in Aug 2023

10/10 Excellent

Ada, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and great staff
Stayed 1 night in Aug 2023