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Cabañas Luxury Bacalar

2.5 star property

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Photo gallery for Cabañas Luxury Bacalar

Exterior
Point of interest
Reception
Balcony
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
Ave. Costera #156, Bacalar, QROO, 77939
  • Cenote Cocalitos
    ‪14 min walk‬
  • Cenote Azul
    ‪19 min walk‬
  • Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Family Quadruple Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Family Quadruple Room, Multiple Beds, Non Smoking

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Basic Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Cabin, 1 Queen Bed, Non Smoking

Junior Cabin, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Junior Cabin, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Exclusive Quadruple Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin, 1 Queen Bed, Non Smoking

Deluxe Cabin, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Deluxe Cabin, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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4.2 out of 5, Very Good, (194)
$162 nightly
The price was $336
The price is $162 total
includes taxes & fees
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About this property

Cabañas Luxury Bacalar

Bacalar hotel walkable to Cenote Esmeralda
At Cabañas Luxury Bacalar, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball.
Cabañas Luxury Bacalar offers 10 accommodations with air conditioning. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, a garden, and a terrace. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in March 2022.

Cabañas Luxury Bacalar is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Cabañas Luxury Bacalar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 295 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Free beach club
  • Kayaking
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 295 per person
  • Airport shuttle fee: MXN 702 per person (roundtrip)
  • Airport shuttle fee per child: MXN 702 (roundtrip), (from 4 to 11 years old)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Bacalar
Cabañas Luxury Bacalar Hotel Bacalar

Cabañas Luxury Bacalar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and peaceful and the staff was friendly and helpful.
Stayed 6 nights in Nov 2023

2/10 Terrible

Keith, austin

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you wanna stay on the lake this is not the place! This hotel isn’t on “a white sand beach”. Lake very hard to access with lots of restrictions. Pool not super clean and falling apart. Over priced for what you get. We left a day early to find a place with better water access.
Stayed 3 nights in Aug 2023

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cristina

Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The girl in the front desk was amazing. She was very knowledgeable and attentive to our every needs. She gave us alot of information of where to go and what to do so we could enjoy Bacalar. It was an amazing place, the property was great. We gad everything we needed there on grounds.
Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel Angel

Stayed 2 nights in Aug 2022

10/10 Excellent

Cesar

Stayed 3 nights in Jul 2022

8/10 Good

gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hide out spot 😂

We had an amazing time, although it rain all night we all had fun. The birds were so beautiful
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all its is a nice place to stay, the staff very friendly, and safe. I will highly recommend
Stayed 4 nights in Jul 2021

6/10 Okay

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and the staff was nice. The room however smelled of sewage. There is probably an issue with the plumbing. The room and washroom were open concept. As the doors did not have a screens on it we could not open the doors for fresh air as there were a lot of mosquitoes.
Stayed 1 night in Feb 2020

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beaurtiful! The staff is very nice and polite. The breakfast menu has different and very tasty options. We had dinner one night and the problem was since they don´t have a printed menu we were surprised with one of the dishes price
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Decepción total

Primero, no sirve el calentador, nos dijeron que lo revisaban y arreglaban y nunca lo arreglaron. Por las tardes hace calor y está bien bañarse con agua fría pero por las noches ya no es nada agradable. La única razón por la que elegí el lugar fue porque tenía tina pero no lo pude usar porque no hay agua caliente. El desayuno está incluido, pero es mejor comer en otros lugares. No tiene nada más que huevo, café y pan bimbo. Ni siquiera tiene frutas. Piscina con mucho olor químico, al entrar ya me dolieron los ojos y la nariz. Una noche por mas de 3000 pesos y obviamente no merece. Mucha decepción viendo otros hoteles más profesionales en la misma zona.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but need to improve

The hotel is nice with chic design. Staffs are friendly but barely speak English. In the night time many guests came and started party until 2am. And 6 am the noise start again due to the staff activities. The sound proof is horrible there.
Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extravagant relaxing pampered weekend

The rooms were very elegant. The chef was the greatest. He accommodated everyone’s food request.
Stayed 3 nights in Mar 2019

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

javier rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

mario

Traveled with partner
Liked: Cleanliness, staff & service
No funcionaba el clima y las cama chica y muy incómoda Muy cara. Para la calidad
Stayed 1 night in Jul 2023

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Staff & service, room comfort

Servicios inadecuados

El lugar tiene bonita estructura pero no adecuada para dar el servicio de hospedaje y la foto de la marina no es de ellos.
Stayed 2 nights in Jul 2023

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita pero. No tiene muelle
Stayed 1 night in Jul 2023

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maravilloso el servicio fue magnífico de principio a fin en todas las áreas
Stayed 3 nights in Jan 2023

8/10 Good

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar bastante bonito.

El lugar es bastante bonito, tal cual como las imágenes. El servicio de recepción es excelente, muy amables y limpias las instalaciones. Reservé dos habitaciones y una de ellas el baño tenía mal olor, solo eso! Aún así lo recomiendo y podría regresar a éste establecimiento.
Stayed 1 night in Jan 2022

4/10 Poor

ANTONIO

Stayed 5 nights in Jul 2021

10/10 Excellent

josefina, los Cabos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor. Camas muy comodas. Desayuno incluido. Jardines muy bien cuidados Excelente lugar para descansar
Stayed 2 nights in Sep 2020