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Casa Chetumal Hotel

2.0 star property

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Photo gallery for Casa Chetumal Hotel

Terrace/patio
Front of property
Lobby
Lobby
Iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Álvaro Obregón 193, Colonia Plutarco Elías Calles, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪8 min walk‬
  • Museum of Maya Culture
    ‪11 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪12 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room | Iron/ironing board, free WiFi

Basic Triple Room

  • Sleeps 6
  • 3 Double Beds

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi

Basic Single Room

  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hotel Suites Arges - Centro Chetumal

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (457)
The price is $47
$47 nightly
$47 total
includes taxes & fees
May 31 - Jun 1
Hotel Suites Arges - Centro Chetumal

About this property

Casa Chetumal Hotel

Chetumal hotel with free self parking
Free self parking and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Casa Chetumal Hotel offers 31 air-conditioned accommodations with complimentary newspapers. Televisions come with cable channels. This Chetumal hotel provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Casa Chetumal Hotel features local meal delivery service. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Conveniences

  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 6:30 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal

Casa Chetumal Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Stayed 2 nights in Mar 2025

4/10 Poor

Saqib A.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Find somewhere else

Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Stayed 1 night in Mar 2025

6/10 Okay

Brion

Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Clean efficient
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Antonio

Business traveler
Disliked: Amenities, property conditions & facilities
La propiedad bien , mucho ruido en cuartos
Stayed 4 nights in Mar 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Stayed 5 nights in Dec 2024

6/10 Okay

JULIAN

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Stayed 1 night in Jul 2024

6/10 Okay

Claudia

Disliked: Cleanliness, staff & service
No es lo mejor, no es lo peor
Stayed 2 nights in Jul 2024

10/10 Excellent

Tania de los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel
Stayed 1 night in Jun 2024