*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Casa Hormiga features a full-service spa, 2 outdoor swimming pools, and 4 spa tubs along with a steam room and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
This luxury hotel also offers spa services, a library, and a terrace. Complimentary uncovered self parking is available on site.
Casa Hormiga has designated areas for smoking.
- Library
- Daily
- Children's games
- Number of outdoor pools - 2
- Water dispenser
- Number of hot tubs - 4
- Front desk (limited hours)
- Uncovered parking
- Secured parking
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Terrace
- Luggage storage
- Free continental breakfast
- Concierge services
- Gift shops or newsstand
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 18
- Airport transportation (surcharge)
- Couples/private dining
- Private picnics
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Shopping mall on site
- Art gallery on site
- Number of bars/lounges - 1
- Full-service spa
- Firepit
- Free breakfast
- Spa treatment room(s)
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 1
- Banquet hall
- Reception hall
- Laundry facilities
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
- Outdoor furniture
Room Amenities
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Ceiling fan
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Iron/ironing board (on request)
- In-room massage available
- Slippers
- Shower only
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Free WiFi
- Individually furnished
- Individually decorated
- Pillow menu
- Balcony or patio
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Children's dinnerware
- Children's books
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM.
Brote - This restaurant specializes in Indian cuisine and serves breakfast and dinner. Reservations are required.
Honesty Bar - Onsite bar. Open daily.
Spa Services
Casa Ritual has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Prenatal massage
- Hot tub in spa
- Minimum age to access spa is 15
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible public washroom
- Wheelchair-accessible pool
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
2 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Ecotours nearby
- Snorkeling nearby
- Bicycle rentals on site
- Windsurfing nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Early check-in fee: USD 60 (subject to availability)
- Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
- Late check-out fee: USD 60 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 8:00 AM
Front desk closes daily at 11:00 PM
Credit card pre-authorization
Property does not require health documentation at check-in
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 48 hours
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Reservations are required for onsite COVID-19 testing
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Casa Hormiga Hotel
- Casa Hormiga Bacalar
- Casa Hormiga Hotel Bacalar
Hotel Reviews
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