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Casa Shiva Bacalar by MIJ

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Shiva Bacalar by MIJ

Bungalow - Lake View | Lake view
Outdoor dining
Exterior
Bungalow - Lake View | WiFi, bed sheets
Outdoor dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Costera Bacalar 525, Bacalar, QROO, 77930
  • Cenote Esmeralda
    6 min walk
  • Cenote Negro
    16 min walk
  • Balik
    2 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    49 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | WiFi, bed sheets

Family Room

  • 484 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Villa

Villa | Private kitchenette

Villa

  • 646 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Bungalow - Lake View

Bungalow - Lake View | Lake view

Bungalow - Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (56)
The price is $393
per night
$478 total
includes taxes & fees
Jan 1 - Jan 2
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Casa Shiva Bacalar by MIJ

Bacalar hotel with free self parking
This hotel features tour/ticket assistance, a garden, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Casa Shiva Bacalar by MIJ offers 8 accommodations with air conditioning. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Casa Shiva Bacalar by MIJ features a terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Bacalar hotel also offers a picnic area and a front-desk safe. Onsite secured self parking is complimentary.

Casa Shiva Bacalar by MIJ has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from September 12 2024 to September 11 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Casa Shiva Bacalar by MIJ Hotel
Casa Shiva Bacalar by MIJ Bacalar
Casa Shiva Bacalar by MIJ Hotel Bacalar

Casa Shiva Bacalar by MIJ Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 130 reviews" "
Rating 8 - Good. 25 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 6 out of 130 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The kayaks and paddle board are not available for the guests anymore like before. However, we like to go there and spend another full week with family and friends.
Stayed 4 nights in Jul 2024

6/10 Okay

hector Javier

Traveled with partner
Disliked: Amenities, property conditions & facilities
Loved the staff, they were very attentive and present. The location was great with easy access to the lagoon. Room definitely needed better maintenance, they lacked towels. There were some animals living in the roof that made noise all night.
Stayed 7 nights in Jun 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no running water, no power, after a storm, no staff to help us, there was a leak spraying water in our bathroom. We had to leave early, no one to check us out and no refund! I sent an email to the property and they did not respond. The worst place I have stayed - do not book at this hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and gorgeous
We absolutely loved Casa Shiva. We were there during the off season so everything was pretty quiet. We spent a LOT of time on the pier hanging out and reading and swimming - it was a breathtaking view and the water is beautiful! The employees were awesome - very friendly and helpful. Their breakfast was amazing too! We loved it and hope to be back. Its simple - not a lot of extra frills, which we loved.
Stayed 4 nights in Jun 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great vibe!
This place has nice decks with loungers under palapas over the water. It has a very relaxed vibe. The cabin is not luxurious, but has a bed, ac, lights, shower, sink toilet and 1 outlet on each side of the bed. The bed is on a very low platform, maybe 4-6 inches off the ground. It was not the most comfortable bed and we only had one pillow each. Breakfast is made to order and was delicious. The staff speak very little English, but are very kind. It is the sort of place that is great in your 20s, but If you are laid back, this spot was wonderful and we loved the staff.
Stayed 1 night in May 2024

10/10 Excellent

Sergio, jamul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, very private love the cabin, breakfasf was very good but the staff was the bwst.
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Really nice suite for 5 people. Really nice front to the lagoon! Amazing to rest and have a good time!
Stayed 1 night in Mar 2024

8/10 Good

sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff. The villa was beautiful!
Stayed 1 night in Feb 2024

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front of Hotel Shiva at first glance doesn’t seem like much but their lagoon property view has the WOW factor and a very good reason to stay there. The rooms are well kept and have what you expect. Not sure about the other rooms but mine had no tv or mini fridge. We did have breakfast there which was good and convenient. Would stay again and recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

david, balch springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want a romantic getaway this place is it , very private and semi secluded. The scenery is perfect as you are across from a bird sanctuary area. Kayaks and paddle boards are included in your stay and the staff will get you what you need from food and drinks . Definitely will come back soon!
Stayed 2 nights in Jul 2023

4/10 Poor

Brad

Stayed 5 nights in Jul 2023

6/10 Okay

ALFONSO

Stayed 1 night in Jun 2023

8/10 Good

Vincent

Traveled with family and small children
Liked: Property conditions & facilities
Great access to laguna.
Stayed 4 nights in May 2023

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 1 night in May 2023

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa shiva Bacalar
Nice manager and staff. Very relaxing place, well maintained. If something could be improved, it would be the breakfast The location and peacefulness of the hotel is wonderful.
Stayed 1 night in Apr 2023

2/10 Terrible

ALBERTO

Traveled with family
Disliked: Staff & service, property conditions & facilities
Horrible food and disappointed with staff service. We had no running water one night.
Stayed 2 nights in Mar 2023

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could add something to the rooms to put suitcase/luggage on so it doesn't just lay on the floor
Stayed 1 night in Feb 2023

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Loved the simplicity of the hotel and outside were amazing. Definitely a must do.
Stayed 4 nights in Feb 2023

8/10 Good

Cheryl

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location, just steps from the lake from the cabins.
Stayed 2 nights in Jan 2023

8/10 Good

Nadine

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, la vista a la laguna es preciosa y la habitación estaba en perfectas condiciones como se ve en las fotos. La única sugerencia es tener disponibles los kayaks para los huéspedes, la mayoría de hoteles los dan como cortesía. El desayuno incluido tiene muy buena presentación y completo. Muy recomendado!

10/10 Excellent

Annel Leticia

Stayed 7 nights in Oct 2022

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Dallas

Stayed 2 nights in Jul 2022

6/10 Okay

Francisco

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the 1st night we stayed in the dome. When we 1st got in our room it was warm, we attributed it to the outside climate, however after the AC stopped running,they swapped us rooms and thats when we realized the AC wasn't working as intended the previous day (new room was really fresh). I brought it up to the receptionist but they told me i should've brought it up earlier even though i had no idea that wasn't how it was supposed to be ( I had nothing to compare it to). Everything else was great.
Stayed 2 nights in Jul 2022