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El Chital

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Chital

Property grounds
Lake
Premium bedding, down comforters, pillowtop beds, bed sheets
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Km 3 Raudales, Raudales, QROO, 77943
  • Manatee Sanctuary
    7 min drive
  • Laguna Bacalar Ecological Park
    74 min drive
  • Lake Bacalar
    82 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    56 min drive

Room options

View all photos for Cabin, 1 King Bed, Balcony

Premium bedding, down comforters, pillowtop beds, bed sheets

Cabin, 1 King Bed, Balcony

  • 322 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabin, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, pillowtop beds, bed sheets

Cabin, 2 Queen Beds, Lagoon View

  • 322 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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About this property

El Chital

3-star Raudales hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a sauna, coffee/tea in a common area, and spa services. Housekeeping is available on request.
El Chital offers 7 air-conditioned accommodations with ceiling fans. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to an outdoor pool, El Chital provides a sauna and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Raudales hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

El Chital has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Co´ox Ja´ana - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Co´ox Ja´ana

Things to do

  • Boat
  • Fishing
  • Free bicycle rentals
  • Kayaking
  • Outdoor pool
  • Rowing/canoeing
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 450.00

Special check-in instructions

The front desk is open daily from 8 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 450.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chital Cabin
Chital Cabin Chetumal
Chital Chetumal
El Chital Cabin Raudales
El Chital Cabin
El Chital Raudales
El Chital
El Chital Hotel
El Chital Raudales
El Chital Hotel Raudales

El Chital Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 206 reviews" "
Rating 8 - Good. 50 out of 206 reviews" "
Rating 6 - Okay. 13 out of 206 reviews" "
Rating 4 - Poor. 11 out of 206 reviews" "
Rating 2 - Terrible. 9 out of 206 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was well-equipped, even luxurious, with a great view. Esmeralda, our cook and staff person, couldn't have been more helpful and kind. The grounds are peaceful with great bird watching. We kayaked every day and did yoga on the screened in porch. I was so happy we decided to pass by here! It was restorative and relaxing, with great affordable meals. Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, low-key establishment on the edge of an undeveloped lagoon. Great birding! Very peaceful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Einar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great to relax and be in touch with nature all the staff is amazing and they will definitely make your experience unique and you will feel like another member of the family, overall it’s a great place and there are so many things to do in the premises that you will hardly want to leave… if you are up for a drive and want to be in one of the nicest lagoons with not a lot of people around it’s definitely worth it… highly recommend it…
Stayed 3 nights in Mar 2024

2/10 Terrible

Ingo

Stayed 1 night in Mar 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y las cabañas están hermosas la vista espectacular.gracias por recibirnos.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most unique and beautiful places I have ever stayed. And the food was excellent--I just paid twice as much for a pizza in Merida that was half as good as the one I had at El Chital.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antoine

Stayed 2 nights in Sep 2023

2/10 Terrible

Alexis

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner or manager never showed up the day we arrived to check in. We were ghosted and they better not charge me for the 2 nights I booked in advance!
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristina

Stayed 2 nights in Mar 2023

10/10 Excellent

Wendy

Stayed 1 night in Dec 2022

4/10 Poor

Hannu

Stayed 3 nights in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the bed was comfortable, plenty of hot water. We enjoyed kayaking in the morning. Breakfast was delicious and the service was great from the time we arrived to when we left. Definitely would revisit.

10/10 Excellent

Guillermo José

Stayed 2 nights in Jul 2022

10/10 Excellent

EDUARDO

Stayed 2 nights in Jul 2022

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Rodolfo el Chico de la cocina tiene un sazón único, las cómodas y desayuno fueron excelentes junto con e servicio, la pasamos de Maravilla !
Stayed 2 nights in Jul 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar es muy lindo, el personal super amable y la comida deliciosa.
Stayed 1 night in Apr 2022

8/10 Good

Eduardo

Stayed 1 night in Jan 2022

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel's location is spectacular, right next to a pristine lagoon. This is a great option for nature lovers. There's almost no light pollution, the lagoon is fully surrounded by mangroves and you can hardly see any other constructions around the lagoon. The hotel's staff is very friendly and efficient, and the food is delicious.
Stayed 3 nights in Dec 2021

10/10 Excellent

OMAR ANTONIO

Stayed 6 nights in Jul 2021

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Ecological cabins! Unique location!
Excellent cabin with view of the lake. Good value for money and ecologically sound. This is in a mangrove so make sure you take repellent. Really good home cooked food!!!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención muy bonito el lugar, muy limpio y agradable
Stayed 3 nights in Mar 2019

2/10 Terrible

Arturo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not recommend!
It’s in the middle of nowhere.. 50 km to Chetumal and there’s nothing interesting closer. Hotel is old and cheaply built. $100 per night is way too expensive for what you get. Staff was friendly but not professionally trained. I was very disappointed
Stayed 3 nights in Aug 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018