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Fiesta Inn Chetumal Hotel

3.5 star property
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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
$85
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Museum of Maya Culture
    ‪14 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Inn Chetumal Hotel

3.5-star Chetumal hotel walkable to Palacio de Gobierno
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Fiesta Inn Chetumal Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Fiesta Inn Chetumal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1011 reviews
Rating 8 - Good. 255 out of 1011 reviews
Rating 6 - Okay. 104 out of 1011 reviews
Rating 4 - Poor. 46 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Stayed 1 night in Jun 2025

8/10 Good

Ingrid

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional.
Stayed 1 night in May 2025

8/10 Good

Gladwin

Stayed 1 night in May 2025

8/10 Good

Nimia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The roof top view is beautiful.
Stayed 1 night in May 2025

8/10 Good

kwokming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in May 2025

10/10 Excellent

Noel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca en el techo es monisima, las habitaciones son de buen tamaño Solo la regadera tiene mañana con la llave del lava manos para que salga agua caliente
Stayed 1 night in May 2025

4/10 Poor

Rechille Lebios

Disliked: Amenities
This hotel property used to be in good condition the last time we stayed here but now it looked like it is manage very poorly the rooms is not very clean and it smells like moldy we stayed there for 1 night and when we came home we all got sick from the smell of the mold in the rooms the staff is friendly and the Rooftop pool area is also in bad condition like it is not being maintained properly. I hope they see this message and fix the issue of the moldy smells in the rooms. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

I absolutely love this hotel! It's so easy to get comfortable here, and the staff is incredibly friendly. This is my fourth time staying here, and I keep coming back for a reason—the atmosphere and service are consistently excellent. Highly recommend!
Stayed 4 nights in Apr 2025

4/10 Poor

Sheldon

Stayed 1 night in Apr 2025

10/10 Excellent

Gil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ramon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay...

Good stay. Bathrooms need better cleaning.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and hospitality. The staff made us feel welcome in all areas.
Stayed 3 nights in Apr 2025

8/10 Good

carlos

Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice restaurant and bar. Comfortable room.
Stayed 1 night in Apr 2025

6/10 Okay

Alisha

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Josue

Stayed 1 night in Apr 2025

8/10 Good

Ramon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice Family stay...

Family trip, it was good, service was good. Alejandra was great and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl

Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

6/10 Okay

Adrian, Moberly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff great and helpful, pool area at top is messed up, not maintained and dangerous, board and nails sticking out from the deck, the chairs were also not taken care of. They seen better days like 10 years ago maybe.
Stayed 1 night in Apr 2025