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Family Room

Bed Count 3 Full Beds Maximum Occupancy 5 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel América features tour/ticket assistance, concierge services, and laundry facilities. Wireless Internet access is complimentary. Guests can unwind with a drink at one of the hotel's 4 beach bars. This beach hotel also offers a front-desk safe, a microwave in a common area, and a refrigerator in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel América has designated areas for smoking.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Luggage storage
  • Water dispenser
  • Front entrance ramp
  • Concierge services
  • Number of beach bars - 4
  • Shared microwave
  • Designated smoking areas
  • Shared refrigerator
  • 24-hour front desk
  • Laundry facilities
  • Parking (limited spaces)
  • Tours/ticket assistance
  • Total number of rooms - 20
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Smooth flooring in public areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Room Amenities

Hotel América offers 20 air-conditioned accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Ceiling fan
  • Iron/ironing board (on request)
  • Shower only
  • Hair dryer (on request)
  • Digital TV service
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Separate bedroom
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

One child stays free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Front desk opens daily at 7:00 AM

Front desk closes daily at midnight

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Hotel America Bacalar
  • America Bacalar
  • Hotel America
  • OYO Hotel América
  • Hotel América Hotel
  • Hotel América Bacalar
  • Hotel América Hotel Bacalar

Hotel Reviews

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