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Hotel Awazul Bacalar

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Awazul Bacalar

Lake
Suite Awazul | Free WiFi, bed sheets
Suite Awazul | View from room
Lake
Dock

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
CARRETERA FEDERAL KM 3 BACALAR -CANCUN, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪4 min walk‬
  • Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Polytechnic University of Bacalar
    ‪3 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 32 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite

Double Suite | Free WiFi, bed sheets

Double Suite

  • 32 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room | Free WiFi, bed sheets

Basic Single Room

  • 21 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Awazul

Suite Awazul | Free WiFi, bed sheets

Suite Awazul

  • 43 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Awazul Bacalar

Bacalar hotel walkable to Lake Bacalar
A 24-hour front desk, tour/ticket assistance, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Hotel Awazul Bacalar offers 15 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Awazul Bacalar features a terrace, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Hotel Awazul Bacalar has designated areas for smoking.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HOTEL AWAZUL
AWAZUL BACALAR
AWAZUL
Hotel Awazul Bacalar Hotel
Hotel Awazul Bacalar Bacalar
Hotel Awazul Bacalar Hotel Bacalar

Hotel Awazul Bacalar Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 57 reviews" "
Rating 8 - Good. 16 out of 57 reviews" "
Rating 6 - Okay. 15 out of 57 reviews" "
Rating 4 - Poor. 5 out of 57 reviews" "
Rating 2 - Terrible. 10 out of 57 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kelsey

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We left it was horrible
Stayed 2 nights in Aug 2022

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install.
Stayed 2 nights in Aug 2022

8/10 Good

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were great, the only downfall was that we did not get one of the rooms with the view of the lagoon, considering the distance from the town, it would have been nice that there was a dining facility; otherwise the room was clean, lots of space and comfortable...
Stayed 1 night in Apr 2022

8/10 Good

MATILDE CECILIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms were clean and spacious. Lack of hot water and water pressure really low all the time. Staff was friendly and helpful.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Very basic hotel, looks like a motel by the hour. It is OK for an overnight stop.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Ruth Guadalupe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Alfonso

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view right on the lagoon.. Is so amazing Service people very friendly... Something they could improve is lacks on the door of your room not that secure, but the place is secure 24/7. I would come back to this place.
Stayed 3 nights in Aug 2019

6/10 Okay

SANDRA MICHELLE HERNANDEZ

Traveled with family
Liked: Cleanliness
Le hace falta mas detalles Arreglos camastros acondicionar el area del muelle
Stayed 3 nights in Jul 2024

2/10 Terrible

Tania de los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo servicio
Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1
Stayed 2 nights in Jun 2024

10/10 Excellent

Aurelio

Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

María Antonieta

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene acceso privado a la laguna.
Stayed 4 nights in Jun 2024

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
bonito para alojase un dia
El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad.
Stayed 1 night in Jun 2024

8/10 Good

Mariela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Mar 2024

6/10 Okay

Fanny

Disliked: Staff & service, property conditions & facilities
Sin comentarios

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna.

4/10 Poor

Jorge

Stayed 1 night in Dec 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Claudia Isabel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale...

8/10 Good

Gabriela Noemi Zamora

Traveled with group
Liked: Cleanliness, staff & service
Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir
Stayed 4 nights in Mar 2023

6/10 Okay

Hector Hugo

Disliked: Property conditions & facilities, room comfort
Mala
La habitación no tenia toallas, incomoda sin servicios y no tenia agua caliente.
Stayed 1 night in Dec 2022

10/10 Excellent

MARIA DEL CARMEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo. Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación.
Stayed 1 night in Aug 2022

4/10 Poor

Victor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2022