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Hotel Grand Marlon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Marlon

Junior Suite | In-room safe, iron/ironing board, free WiFi
Outdoor pool
Porch
Suite (Master) | In-room safe, iron/ironing board, free WiFi
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Museo de la Ciudad
    6 min walk
  • Palacio de Gobierno
    8 min walk
  • Explanada de la Bandera
    8 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | In-room safe, iron/ironing board, free WiFi

Suite (Master)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Similar properties

Room

Hotel Suites Arges - Centro Chetumal

Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (394)
The price is $36
per night
$44 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Suites Arges - Centro Chetumal

About this property

Hotel Grand Marlon

3-star Chetumal hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and a business center.
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hotel Grand Marlon provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Chetumal hotel also offers a terrace, tour/ticket assistance, and room service (during limited hours).

Hotel Grand Marlon has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Placeres - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 571 reviews" "
Rating 8 - Good. 184 out of 571 reviews" "
Rating 6 - Okay. 98 out of 571 reviews" "
Rating 4 - Poor. 37 out of 571 reviews" "
Rating 2 - Terrible. 35 out of 571 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

Sonia

Disliked: Cleanliness
The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Traveled with family
Parking not convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio, Sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Shakera

Disliked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Santino

Liked: Staff & service
Convenient & Good for an overnight stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Janie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Very exclusive. I felt happy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ainsley

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities
It would be nice to have a refrigerator i the room and a coffee maker or Microwave
Stayed 3 nights in Apr 2024

6/10 Okay

Gerard

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lyzz

Liked: Cleanliness, staff & service
We had a lovely time at this hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
El hotel cumple con las expectativas, ideal para viajes rápidos.

4/10 Poor

Yaaqov

Stayed 1 night in Apr 2024

8/10 Good

SHARI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.
Stayed 1 night in Apr 2024

8/10 Good

Joni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, recommended
Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Gardendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2024

6/10 Okay

Giovanna

Disliked: Property conditions & facilities
Wifi was horrible on the first floor. Couldn't make a whatsapp voice call much less work on my computer and when recording a message in whatsapp to send to my contacts you could very clearly hear my neighbor's conversation in the background. Room had a faint odor of pee, 1 bed comforter had dirt stains and the other was ripped, no outlet by the bed to charge the phone, netflix didn't work on the tv, you can very clearly hear other guests through the walls and doors creaked very loudly including our neighbors, The beds were hard and the electricals, locks and plumbing are all antiquated and require some updating. Good things are the hot water doesn't take long to come up, there's a small table and chair to work and the bathroom is spacious
Stayed 1 night in Feb 2024

8/10 Good

ROBERT

Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Jan 2024

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. WiFi needs better coverage as on the 2nd and 3rd floor, the signal is very weak
Stayed 3 nights in Jan 2024

2/10 Terrible

Nimia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetted tub was not working. We called front desk. They sent housekeeping and she left the floors muddy and didn't clean it. And then they said they would call me and update me on another room and and never did. They said maintenance was going to check the pump and never did. The Executive rooms are better than me junior suite.
Stayed 1 night in Jan 2024