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Hotel Juliet

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juliet

Front of property
Exterior
Iron/ironing board, free WiFi, bed sheets
TV
TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    1 min walk
  • Museo de la Ciudad
    3 min walk
  • Fisherman's Fountain
    15 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    5 min drive

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 3
  • 1 King Bed

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Room

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Parking included
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The price is $72
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Suites Arges - Centro Chetumal

About this property

Hotel Juliet

3-star Chetumal hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Juliet offers 37 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Satellite television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Chetumal hotel also offers tour/ticket assistance, a garden, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Juliet has designated areas for smoking.

Arquelin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arquelin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Hotel Juliet Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 111 reviews" "
Rating 8 - Good. 47 out of 111 reviews" "
Rating 6 - Okay. 17 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 5 out of 111 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Alba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

2/10 Terrible

Shumari

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not friendly Nor Accommodating
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Traveled with group
Liked: Staff & service
Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.

8/10 Good

David W

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good enough
Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Traveled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and free parking and the room was clean. The ac worked well.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frontdesk was very helpful. They allowed us to stay pass checkout time in the room.
Stayed 1 night in May 2019

8/10 Good

Shumari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite at Hotel Juliet
My stay was good! The hotel was clean and the bathroom shower was spacious. I loved that the floor tile in the bathroom was not the slippery type. I wish they would build a pool because it is such a nice hotel to not have access to one. Overall it was lovely.
Stayed 3 nights in Apr 2019

8/10 Good

Sarah, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally located. Very nice. Clean and friendly staff.
Stayed 1 night in Oct 2018

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Central location & business areas, good par
Good experience, good quality 4 the price, Well located
Stayed 2 nights in Jan 2018