This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free self parking. WiFi in public areas is free.
Hotel Marlon offers 50 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Hotel Marlon features room service (during limited hours) and a front-desk safe. Wireless Internet access is complimentary. Onsite self parking is complimentary.
Hotel Marlon is a smoke-free property.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
1 building
2 floors
Mosquito nets
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal
Hotel Marlon Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Expedia wouldn't let me cancel so I will never use them again
Sam
Stayed 3 nights in May 2024
10/10 Excellent
Iris
Traveled with family
Apr 28, 2024
Liked: Cleanliness, staff & service, amenities
very comfortable and clean room, my grand baby loves the pool especially. stayed in there until her fingers were wrinkled LoL second time staying here and she always enjoys herself. Always a nice lil getaway just to relax and shop at #Sams for a few household essentials and such. Great visit.
The beds are not comfortable and the pillows are very hard.. the towels are very old and seems that they have never been replaced. Apart from that, the area seems safe
Carmelito
Stayed 1 night in Mar 2024
10/10 Excellent
Emerson
Mar 6, 2024
Emerson
Stayed 1 night in Feb 2024
6/10 Okay
Nicole
Traveled with partner
Feb 18, 2024
Very basic. Fine for one night or two. Staff not very proficient in English which can make it hard trying to get directions - not their fault but ours for not speaking their language.
Nicole
Stayed 3 nights in Feb 2024
6/10 Okay
robert
Jan 29, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!
The hotel does not have elevator, nor any one to assist with luggage. I am disabled needed to claim stairs with my heavy bag. The room door's gap allows anyone to look inside the room. When I called the reception to ask about wifi password she was very rude. Will never return
Konstantin
Stayed 1 night in Dec 2023
4/10 Poor
Henry
Business traveler, Traveled with partner
Dec 9, 2023
Disliked: Staff & service
Staff couldn't care less, but that's probably followed by their boss.
Henry
Stayed 1 night in Dec 2023
4/10 Poor
Abel
Traveled with family
Nov 21, 2023
Liked: Cleanliness
Disliked: Staff & service
Check in was at 2pm, our room was not ready until 5pm.
Staff at front desk were not as so nice but very stern as with a school not a hotel.
Booking stated that breakfast was complimentary just to find when we sat for breakfast that it was not!!!