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Hotel Noor

3.0 star property

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Superior Room, Sea View | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Interior
Deep-tissue massages, massages
Exterior detail
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
$70
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Museum of Maya Culture
    ‪19 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Room, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room, Sea View

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

  • 646 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Noor

3-star Chetumal hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
Hotel Noor offers 35 accommodations. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This Chetumal hotel also offers an outdoor pool, spa services, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

Hotel Noor is a smoke-free property.

A complimentary manager's reception is offered on select days.
Almina - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Hotel Noor Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 16 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 4 out of 89 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deanne

Traveled with group
Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025

10/10 Excellent

Keefer

Stayed 1 night in May 2025

8/10 Good

Joseph Giovanni, Toronto

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025

10/10 Excellent

Honey, Desert Hot Springs

Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel, San Bernardino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Maria de Lourdes

Stayed 3 nights in Apr 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Britney

Stayed 1 night in Mar 2025

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sammy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sheldon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

6/10 Okay

stephen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
Stayed 1 night in Jan 2025

4/10 Poor

Rosita

Traveled with partner
Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Tinaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Esteban

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Cuidado , buscan en tus pertenencias y roban

Cuidado con este hotel , se meten a hacer la limpieza y te buscan entre tus pertenecías , a mi me robaron dinero y descarados burlándose que haga lo que quiera … Pésimo servicio e inseguro.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Existe demasiada humedad en las habitaciones, las sábanas estaban húmedas. Las fotos que aparecen son de hace mucho tiempo porque al parecer falta algo de mantenimiento en gral.
Stayed 3 nights in May 2025

4/10 Poor

Omar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel requiere mucho mantenimiento llegamos y la habitación estaba mojada el piso y las camas
Stayed 3 nights in May 2025

8/10 Good

José Gustavo

Stayed 1 night in May 2025