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Hotel Suites Arges - Centro Chetumal

3.0 star property

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Photo gallery for Hotel Suites Arges - Centro Chetumal

Terrace/patio
Exterior
Standard Studio | Living area | Flat-screen TV, heated floors
Junior Suite | Premium bedding, down comforters, blackout drapes, free WiFi
International cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$59
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Av. Lazaro Cardenas 212, Av. Juarez, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪8 min walk‬
  • Place, Explanada de la Bandera
    ‪10 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, blackout drapes, free WiFi

Executive Room

8.0 out of 10
Very good
(15 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessibility

Standard Room, 2 Queen Beds, Accessibility | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Accessibility

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, blackout drapes, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, blackout drapes, free WiFi

Family Room

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Studio

  • 431 sq ft
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Double Sofa Bed

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About this property

Hotel Suites Arges - Centro Chetumal

3-star Chetumal hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel Suites Arges - Centro Chetumal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 24 square feet (2 square meters) include conference space. This Chetumal hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Suites Arges - Centro Chetumal is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and noon on weekdays.
Mantura - This bistro specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:30 AM to noon for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Mantura

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 31-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Heated floor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 200
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per day, plus a deposit of MXN 200 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 2000 per accommodation, per stay
  • A tax is imposed by the city: MXN 16.97 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 200 (subject to availability)
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Suites Arges Chetumal
Suites Arges Chetumal
Suites Arges
Hotel Hotel Suites Arges Chetumal
Chetumal Hotel Suites Arges Hotel
Hotel Hotel Suites Arges
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal

Hotel Suites Arges - Centro Chetumal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 225 out of 531 reviews
Rating 8 - Good. 172 out of 531 reviews
Rating 6 - Okay. 71 out of 531 reviews
Rating 4 - Poor. 35 out of 531 reviews
Rating 2 - Terrible. 28 out of 531 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, excellent food, fresh juices, nice gated parking and pool area.
Stayed 2 nights in Sep 2025

2/10 Terrible

Roxana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Walkable close to almost everything
Stayed 3 nights in Sep 2025

8/10 Good

Jose Hernan

Stayed 1 night in Sep 2025

8/10 Good

Hillary

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Edilto

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Smirky staff
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were hard, the bathroom door material wa peeling off. The pool needs a major upgrade as its not what's showing in the picture. The water is not blue. Limited and tight parking.
Pool needs to be painted.
Stayed 2 nights in Aug 2025

6/10 Okay

shaherah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No outside food at pool

It is not nice that no outside food or drinks are allowed outside of your room and worst not the pool area. I could have agreed if there were no eating allowed by the pool area but it’s unfair that you have to buy food from the hotel to eat by the pool area when the pool is for hotel guests onlt
Stayed 2 nights in Aug 2025

8/10 Good

Juan Pablo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking lots.
Stayed 1 night in Jul 2025

8/10 Good

Bernadine

Liked: Property conditions & facilities
hospitality was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Edilto

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Great value for your money. It’s not a “five star” hotel but I give it five stars for a hotel at this cost point. It is clean, good service, and in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Stayed 1 night in Jul 2025

4/10 Poor

burton

Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They were very friendly to us and very kind to our pets
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Lisandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Chetumal.
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

zamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Barry

Stayed 2 nights in Apr 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here with my family. No complaints
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 7 nights in Mar 2025