Beginning of main content

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Felipe Carrillo Puerto hotel also offers tour/ticket assistance, a garden, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Turquesa Maya is a smoke-free property.

  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour front desk
  • Free grocery shopping service
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Tours/ticket assistance
  • Total number of rooms - 18
  • Free self parking
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Turquesa Maya offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Balcony
  • Ceiling fan
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Wardrobe or closet

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge.

Turquesa Maya - This restaurant specializes in local cuisine.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Hotel Turquesa Maya Felipe Carrillo Puerto
  • Turquesa Maya Felipe Carrillo Puerto
  • Turquesa Maya
  • Turquesa Maya Felipe Carrillo
  • Hotel Turquesa Maya Hotel
  • Hotel Turquesa Maya Felipe Carrillo Puerto
  • Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?