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Deluxe Room

Bed Count 3 King Beds Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premium Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Bacalar hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Diosa del Agua Bacalar is a smoke-free property.

  • Safe-deposit box at front desk
  • Daily
  • Terrace
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • Shared refrigerator
  • Front desk (limited hours)
  • Beach umbrellas
  • Free breakfast
  • Parking (limited spaces)
  • Tours/ticket assistance
  • Total number of rooms - 8
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Airport transportation (surcharge)
  • Smoke-free property

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Room Amenities

Diosa del Agua Bacalar offers 8 air-conditioned accommodations with minibars and safes. 30-inch Smart televisions come with satellite channels. This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • TV size: 30
  • TV size measurement: inch
  • Free cribs/infant beds
  • Towels provided
  • Smart TV
  • Fan
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Bed sheets not available
  • Travel crib

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Papi Rico - This café specializes in Mexican cuisine and serves breakfast and brunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 250 per person (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 3 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Vlandre Bacalar Bacalar
  • Hotel Vlandré Bacalar Hotel
  • Hotel Vlandré Bacalar Bacalar
  • Hotel Vlandré Bacalar Hotel Bacalar
  • Hotel Vlandré Bacalar
  • Diosa del Agua Bacalar Hotel
  • Diosa del Agua Bacalar Bacalar
  • Diosa del Agua Bacalar Hotel Bacalar

Hotel Reviews

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