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MBH Maya Bacalar Hotel Boutique

3.5 star property
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Photo gallery for MBH Maya Bacalar Hotel Boutique

Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets
Snack bar
Restaurant
Deluxe Suite, Private pool | In-room safe, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • On private beach
  • Bar
  • Room service
  • Breakfast available
  • Spa

Explore the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪7 min walk‬
  • Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Municipal Spa of Bacalar
    ‪10 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Suite, Private pool

Deluxe Suite, Private pool | View from room

Deluxe Suite, Private pool

  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Suite

Jungle View Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Jungle View Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View | In-room safe, laptop workspace, free WiFi, bed sheets

Suite, Lagoon View

  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | View from room

Deluxe Suite, Jetted Tub

  • 431 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Garden View

Deluxe Studio, Garden View | View from room

Deluxe Studio, Garden View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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Aerial view

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The price is $192
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includes taxes & fees
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About this property

MBH Maya Bacalar Hotel Boutique

3.5-star Bacalar hotel walkable to Lake Bacalar
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a steam room.
MBH Maya Bacalar Hotel Boutique offers 16 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at MBH Maya Bacalar Hotel Boutique like a hot tub and a steam room.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a rooftop terrace and a garden. Onsite self parking is complimentary.

MBH Maya Bacalar Hotel Boutique is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
MBH Maya Bacalar Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 350 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

MBH Maya Bacalar
Mbh Maya Bacalar Bacalar
MBH Maya Bacalar Hotel Boutique Hotel
MBH Maya Bacalar Hotel Boutique Bacalar
MBH Maya Bacalar Hotel Boutique Hotel Bacalar

MBH Maya Bacalar Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 295 reviews
Rating 8 - Good. 65 out of 295 reviews
Rating 6 - Okay. 11 out of 295 reviews
Rating 4 - Poor. 22 out of 295 reviews
Rating 2 - Terrible. 8 out of 295 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea, Rochester

The view from our room was absolutely breathtaking! Cleanliness in the room needs improvement. Taking a shower the first day was a horrible experience. Drain was clogged and water completely flooded the bathroom. We used towels to prevent water from running into the bedroom. Issue was reported and not addressed until later in the day (staff is not available until 8:00am). No apologies were given.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa K. Turner-

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful area, peaceful. Great food at the restaurant. Clean, comfortable. The only suggestion would be complimentary coffee since the restaurant doesn’t open until 8 and for early risers it’s tough to have to wait for coffee
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful staff, always attentive. The grounds are rustic. Uneven ground could be difficult for some people. The rooms are great, updated and safe.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zulma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! Location was nice and secure with private access to the lagoon. The staff was extraordinarily nice and helpful. Check in was a breeze the girls at the front desk were very nice. Our room was spacious, the AC was perfect and our bed was probably the most comfortable bed I’ve ever slept in. Would definitely recommend this hotel!
Stayed 4 nights in Sep 2024

8/10 Good

Nnenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Erika

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom. They cleaned leaves with a VERY noisy machine daily distrupting all the peace. No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds. The hotel is very far from everythong so taxis are very expensive. Staffnis amazing though and food was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place.
Stayed 1 night in Jul 2024

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

patricia, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Herica, Dacula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very pleasant, the prople were very nice and the room was clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is was very nice and the laguna was breathtaking. We will definitely be back.
Stayed 2 nights in May 2024

10/10 Excellent

Louis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure magic! I loved my stay at the MBH. The property is set in the jungle and is surrounded by the natural beauty of Bacalar. It has an incredible lagoon access including kayaks and paddle boards for you to explore with. It’s well worth it!
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place absolutely wonderful staff, beautiful grounds. We are definitely coming back!
Stayed 8 nights in Feb 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodations , food excellent , staff excellent
Stayed 1 night in Jan 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

clarivel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was too noisy ... maintenance fixed it but it stayed the same. You could hear the noise from the room right away . The hotel is very expensive and they don't give you anything , not even coffee .
Stayed 5 nights in Dec 2023

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Toni-Lee, Penticton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the shore of Lake Bacalar. The dock was a perfect place to hang out. We were only there for one night, would like to have stayed longer.
Stayed 1 night in Nov 2023

8/10 Good

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sharolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 1 night in Oct 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laguna de Bacalar
Muy bonito hotel en la mejor área de la laguna, la vista hermosa. Tiene alberca en la habitación con una vista hermosa. El area de camastros requiere un poco de más atención. Los desayunos riquísimos y el servico excelente !
Stayed 2 nights in Oct 2023

10/10 Excellent

Marco a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at MBH ! The staff was kind and they had such delicious food ! Would definitely recommend
Stayed 3 nights in Jul 2023