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Mi Kasa Tu Kasa Bacalar by Nah Hotels

3.5 star property
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mi Kasa Tu Kasa Bacalar by Nah Hotels

Exterior
On the beach
Exterior
Deluxe Room | Premium bedding, in-room safe, individually decorated, free WiFi
Premium Suite | Bathroom | Shower, rainfall showerhead, free toiletries, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Carretera Federal Bacalar-Buenavista, Reg 27 Lte 48 Fracc. Arroyo Blanco, Bacalar, QROO, 77930
  • Lake Bacalar
    10 min walk
  • Laguna Bacalar Ecological Park
    5 min drive
  • Polytechnic University of Bacalar
    5 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, in-room safe, individually decorated, free WiFi

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Mi Kasa Tu Kasa Bacalar by Nah Hotels

3.5-star Bacalar hotel with private balconies
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and concierge services. Change of towels is available on request.
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 35-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Bacalar hotel also offers an outdoor pool, spa services, and multilingual staff. Onsite secured self parking is complimentary.

Mi Kasa Tu Kasa Bacalar by Nah Hotels has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Restaurante - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch smart TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number EEC170518JC8

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel
Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar
Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar

Mi Kasa Tu Kasa Bacalar by Nah Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 144 reviews" "
Rating 8 - Good. 31 out of 144 reviews" "
Rating 6 - Okay. 9 out of 144 reviews" "
Rating 4 - Poor. 0 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how clean everything looks!! The lake porch and the hamacas are amazing!! Emma makes feel welcome and she is very nice and friendly,,Lupita y conchita super stars!!!! Conchita cosina ricooo!! Gracias a todos!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Quiet and serene...
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt like we stepped directly into paradise from the first moment we set foot at Mi Kasa Tu Kasa. The grounds, nature, and lagoon of course were breathtaking and Mi Kasa Tu Kasa was the perfect place to enjoy it from. The staff were very accommodating and helpful. We enjoyed the restaurant and generous complementary breakfast. The free kayaks and paddle boards were our favorite! Would definitely recommend to a family member or friend for a family or couples getaway.
Stayed 4 nights in Jan 2024

8/10 Good

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with high expectations due to feedbacks from guests, got a little disappointed with the room, missing a table with chairs and place to put luggage, we had to leave all in the ground, they mentioned the bed is queen size but it is actually Matrimonial size 1.40m wide. Hotel staff very courteous and helpful, communication by WhatsApp with person running the hotel really helps, it is away from town so need a car or arrange taxi for any transportation to downtown. Nice deck to lagoon and breakfast simple but also good. The lagoon is realy nice and it worths the visit.
Stayed 4 nights in Jan 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Francisco Villagomez del

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, clean and very very friendly. I would come back definitely.
Stayed 5 nights in Aug 2023

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning.
Stayed 2 nights in Jul 2023

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. Loved that we could walk up to the laguna and lay out or use the free kayaks or paddle boards. I would say the location isn’t the most ideal to walk to the center of bacalar. You have to drive 5min to get into town. Also, one of the female cooks couldn’t get my order right twice. I ordered the ahi tuna tostadas and she gave fried and oily octopus with plantains on 2 different days. The continental breakfast was free but very small portions. All in all it’s a beautiful place but can be a hassle since you have to drive into town for the sight seeing and food
Stayed 4 nights in May 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very relaxing and the team working here are amazing. Lots of great info about Bacalar and really friendly. Having kayaks and paddle boards included was perfect to get out on the lake. Highly recommend going to the pier in the morning to watch the sunrise
Stayed 2 nights in May 2023

10/10 Excellent

Guadalupe

Stayed 2 nights in May 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surprise - looks so much better than in pictures. Lush garden property stretching all the way from main road down to the lakeside. The private pier was our personal highlight - did not want to leave after two days! Highly recommended!
Stayed 2 nights in May 2023

10/10 Excellent

Steven

Stayed 4 nights in Mar 2023

10/10 Excellent

Jacqueline H

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back! Mi Kasa Tu Kasa was wonderful. The staff was pleasant and helpful at all times. The hotel is well maintained and very comfortable. I don’t have any negative things to say. We will be back indeed.

10/10 Excellent

Isaura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are nice and the private access to the lagoon is exceptional. The staff is great specially Adrian and Marco at the restaurant. They are super attentive and the food is delicious, we enjoyed every single meal. Only con is the rooms are plain and simple, bed is not so comfortable and wifi service is not the best. However, it’s a nice place if you’re looking to relax and unwind.
Stayed 2 nights in Mar 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very well maintained. Very friendly staff. Nice eco-friendliness concept implemented.

10/10 Excellent

Meeche

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem on Lake Bacalar!
Mi Kasa is a secret gem on the shores of Lake Bacalar. The rooms are lovely, the grounds well maintained and the lake is spectacular. Would definitely return!
Stayed 2 nights in Feb 2023

6/10 Okay

Mehmet, Brampton

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel designed very nicely, has a very pleasant environment however, the hotel room has only the queen bed nothing else. There wasn’t neither a chair nor a desk to put stuff on or sit and have a little snack. Just a queen bed in the middle, two very small night stands that you can only put your cellphone on. Also, there were a few stains on the bed sheet, I went and mentioned to the person at the front desk, she just said she is sorry. am quite disappointed .
Stayed 1 night in Feb 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful lake views, small hotel w/great service
I loved everything about this small hotel, the gardens, the service, the lake views, comfortable room, the breakfast was good and included in the price, you also have free access to paddle board and kayaks. I will definitely come back!!
Stayed 4 nights in Jan 2023

10/10 Excellent

Jose Abisai Muniz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de parte de todo el staff. Hicieron nuestra estancia inolvidable. El desayuno delicioso y la comida aunque lleva un costo adicional esta increible. Definitivamente es un lugar especial. Gracias a Rosa, Lupita, Goretti, y Vanessa. Fueron de lo mejor con nosotros!

10/10 Excellent

Joel, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi Kasa Tu Kasa is a hidden paradise tucked away in a magical town. The staff are friendly and super chill. The rooms are simple and cute. The views... breath taking. I recommend this place for couples and people wanting to escape from everyday society. This is a place to put your soul in a peaceful state with nature.
Stayed 2 nights in Dec 2022

10/10 Excellent

Isolina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy vacation
This place is a paradise. This hotel has only 9 room so they look more like bungalows in the middle of the forest so all enjoy the garden with an open restaurant and direct access to the lake. The rooms are rustic style and they are beautifully decorated. All the staff is very friendly and helpful and they go out of their way to make you feel comfortable. My friend and I visited from USA and we will definitely stay there again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Betzy E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here the staff was ver nice and helpful. Also the continental breakfast was wonderful
Stayed 4 nights in Jul 2022